By the Cliont product team
Tax notice response lead intake software for tax resolution professionals

Tax notice intake that captures the response deadline up front

Cliont asks which tax authority sent the notice, what type of issue it describes, and how close the deadline is, then collects a copy of the notice itself before your team calls back.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 6
Have you received a written notice or letter from a tax authority?
Yes
No

The exact intake your tax notice response leads complete

This is the real 6-question guided intake for Tax Notice Response — the same flow your customers finish before you ever pick up the phone.

Preview
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What a qualified tax notice response lead should tell you

Intake for someone who has received a written notice from a tax authority and needs help understanding it and responding before a deadline, covering individuals, self-employed professionals, nonprofits, or businesses.

  • Received Written Notice Or
  • Tax Authority Issued Notice
  • Issue Notice Describe
  • Soon Help Responding This
  • Person Or Authorized Representative
  • Entity Type This Notice

The questions your team needs answered

Every tax notice response intake asks these — and why each one matters.

QuestionWhy it matters
Have you received a written notice or letter from a tax authority?Confirms a real notice actually exists before anything else, filtering out people who are asking hypothetical or preventative questions.
Which tax authority issued the notice?Knowing whether the notice is federal, state, or local changes the process and forms involved, even when the client selects 'Not sure.'
What type of issue does the notice describe?The notice's issue type carries the heaviest weighting in the catalog, so an audit or examination request should stand out from a routine correction notice.
How soon do you need help responding to this notice?How close the deadline is determines whether the lead needs a call today or can wait for the next available slot.
Are you the person or authorized representative responsible for this tax matter?If the person completing the form isn't the taxpayer or an authorized representative, you need a power of attorney conversation before you can act on the notice.
Which entity type does this notice concern?The entity type tells you whether you're dealing with a personal return, a self-employed schedule, or a business filing, which changes the scope of the engagement.

How Cliont scores tax notice response leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Received Written Notice Or: yes
  • Balance due or payment demand
  • Audit or examination request
  • Missing or unfiled return
  • Discrepancy or correction notice
  • Identity verification request

Urgency signals

  • Immediately, deadline is very close
  • Planning ahead, no immediate deadline

See the lead your team receives

Tax Notice Response Lead

91/100
High Priority
Received a written noticeYes
Issuing authorityIRS (federal)
Notice issue typeAudit or examination request
Response timeframeImmediately, deadline is very close
Authorized representativeYes
Entity typeBusiness or company
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow prospects and clients through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the project

Smart questions adapt to their project and capture the full scope.

They share the details

The scope and any documents come attached, so you can scope before the first call.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for tax notice response workflows

Cliont capabilityTax Notice Response application
Conditional branchingThe form can adjust follow-up questions based on whether the notice is a balance due, audit, missing return, or identity verification issue, since each carries a different weight.
Document uploadClients attach a copy of the actual notice during intake so your team reviews the real letter instead of a paraphrased summary before the consultation.
Lead scoring engineAudit and examination requests score higher than discrepancy or identity verification notices, so your CRM surfaces the audit cases first.
CRM handoffNotice type, issuing authority, deadline urgency, and entity type all land in your CRM together so you're not re-asking the client what the letter said.

Common tax notice response lead scenarios

IRS audit letter, tight deadline

Notice type is an audit or examination request from the IRS with an immediate deadline, the highest-weighted combination in the catalog, so it routes to your CRM as an urgent case.

State balance-due notice, no rush

A state agency payment demand with no immediate deadline still scores as valuable but competes for attention differently than a same-week audit notice.

Missing return, unsure which agency

The client selects 'Not sure' for the issuing authority and 'Missing or unfiled return' for the issue, so the intake still flags it as high-value but needs a follow-up call to pin down details.

Someone calling on a client's behalf

The person completing the form is not the authorized representative for the tax matter, which the intake flags separately so you know to confirm authorization before advising.

Identity verification request, self-employed

A lower-weighted issue type paired with a self-employed entity type still needs a response, but the intake makes clear it's a narrower scope than an audit or balance-due case.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book projects

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

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  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
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Only pay when you receive a qualified lead.

$47 / qualified lead
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  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
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Tax Notice Response lead-intake FAQs

How does the intake decide an audit notice deserves faster attention than a balance-due notice?

Each notice type in the catalog carries its own weight, and audit or examination requests are weighted highest, so those leads score above a routine balance-due or correction notice.

What happens if the client doesn't know which tax authority sent the notice?

The intake includes a 'Not sure' option for the issuing agency, so the lead still comes through with the notice type and deadline captured while that detail gets confirmed on the call.

Can the intake tell me if the person filling out the form isn't the actual taxpayer?

Yes, the intake asks whether the person responding is the taxpayer or an authorized representative, so you can spot cases needing a power of attorney before you book a consultation.

Do I need the client to upload the actual notice before we talk?

You can require a copy of the notice as part of the intake so you're reviewing the real document, not a secondhand description, before the consultation happens.

Does this intake work differently for a business notice than an individual one?

The entity type question separates individuals, self-employed professionals, nonprofits, and businesses, so you can see at a glance whether a lead involves a company's return or a personal one.

How is this different from your Unfiled Tax Returns or Audit Representation intake?

This intake starts from the fact that a notice already exists and focuses on the letter's content and deadline, while the Unfiled Tax Returns and Audit Representation forms qualify those specific situations in more depth.

Turn tax notice response visitors into qualified clients

Give every tax notice response visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you take the first call.