Turn hot towel shave enquiries into appointment-ready leads
Ask every hot towel shave enquiry when they want to book, whether it's for a special occasion, and any skin sensitivities, then collect a quick facial hair photo before the lead lands in your CRM.
The exact intake your hot towel shave leads complete
This is the real 6-question guided intake for Hot Towel Shave — the same flow your customers finish before you ever pick up the phone.
What a qualified hot towel shave lead should tell you
A straight-razor shave preceded by hot towel and lather prep, where the intake needs to establish timing, skin sensitivities, facial hair style, and any add-on services before a chair is held.
- Book This Shave
- This Shave Special Occasion
- Have Any Known Skin
- Current Facial Hair Length
- Like Shave Paired With
- Area Shaved
The questions your team needs answered
Every hot towel shave intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| When are you looking to book this shave? | The booking timeframe answer carries the intake's scoring weights, separating same-day and same-week bookers from window-shoppers before a chair gets held. |
| Is this shave for a special occasion like a wedding or event? | Flagging the shave as tied to a wedding or event lets the barber prioritize scheduling and prepare for a more particular result. |
| Do you have any known skin sensitivities or allergies relevant to shaving products? | A disclosed skin sensitivity or allergy gives the barber a chance to adjust products or schedule a patch test before the client is in the chair. |
| What is your current facial hair length or style? | Segments the lead so you can route, price, and prioritize it correctly. |
| Would you like the shave paired with any additional service, such as a haircut or facial? | Selecting haircut or facial as an add-on signals a longer, higher-ticket appointment rather than a shave-only visit. |
| Which area do you need shaved? | Knowing whether the request is full face, neck only, head, or another area helps the barber estimate chair time accurately. |
How Cliont scores hot towel shave leads
Every answer is weighted automatically — no manual review required.
Value signals
- Today
- This week
- This month
See the lead your team receives
Hot Towel Shave Lead
From first click to qualified lead
Follow clients and members through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the appointment
Smart questions adapt to their appointment and capture the full scope.
They add reference photos
Inspiration and reference photos come attached, so you prep the right look.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for hot towel shave workflows
| Cliont capability | Hot Towel Shave application |
|---|---|
| Conditional follow-up prompts | A yes answer on skin sensitivities or allergies can be routed for barber review before the appointment is confirmed, rather than getting buried in a booking calendar. |
| Weighted scoring rules | The booking timeframe question's weights push Today, This week, and This month bookers ahead of Just exploring options, so the CRM surfaces same-day and same-week requests first. |
| Multi-choice upsell tagging | When a client selects haircut or facial alongside the shave, that combination can be tagged in the CRM as a bundled booking rather than a single-service lead. |
| Occasion-based flagging | A yes answer on the wedding or event question can be surfaced separately in the CRM so barbers can plan extra time or a specific look for that appointment. |
Common hot towel shave lead scenarios
Same-day walk-in request
A client wants a shave today, which the intake scores highest under the timing question so barbers can prioritize fast-turnaround chair time.
Wedding day grooming
The client flags the shave as being for a wedding, which surfaces alongside their add-on selections so the barber can plan a longer, bundled appointment.
Skin sensitivity flagged
A client discloses a known skin sensitivity or product allergy, prompting the barber to review products or plan a patch test before confirming the booking.
Bundled shave and haircut
The client selects haircut as an add-on to the shave, signaling a longer, higher-ticket appointment rather than a shave-only booking.
Neck-only touch-up
The client only needs a neck shave rather than a full face, which the area question captures so the barber can schedule shorter chair time.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book appointments
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More barbering intake templates
Hot Towel Shave lead-intake FAQs
How does the intake handle a client who mentions a skin sensitivity or allergy?
The intake captures a yes/no answer on known skin sensitivities or allergies relevant to shaving products, so the barber can review the response and adjust product choices or plan a patch test before the appointment starts.
Can the intake capture requests to combine the shave with a haircut or facial?
Yes, the multi-choice add-on question lets a client select haircut, facial, or shave-only, which helps the barber recognize longer, higher-value bookings before they arrive.
Does the intake ask if the shave is for a special occasion like a wedding?
Yes, a dedicated yes/no question flags whether the shave is tied to an event, which can help barbers prioritize scheduling for time-sensitive occasions.
What happens with leads who select 'just exploring options' for timing?
That answer carries the lowest weight in the timing question, so those leads still reach the CRM but are distinguishable from same-day or same-week bookers who are ready to commit a chair.
Can the intake tell the difference between a full-face shave and a neck-only touch-up?
Yes, the area question lets the client specify full face, neck only, head, or another area, which helps the barber estimate chair time before confirming the appointment.
Is this intake also relevant if my client wants a Beard Trim or Hair and Beard Package instead?
This form is built specifically for hot towel shave requests; Beard Trim and Hair and Beard Package are separate sibling subservices with their own intake questions on the Barbering service.
Turn hot towel shave visitors into qualified appointments
Give every hot towel shave visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you hold a chair.