Turn certified translation enquiries into discovery-call-ready leads
Ask every enquiry what type of document needs certifying, which language it's going into, and whether notarization is required, then collect a clear copy of the original before your team ever quotes the job.
The exact intake your certified translation leads complete
This is the real 7-question guided intake for Certified Translation — the same flow your customers finish before you ever pick up the phone.
What a qualified certified translation lead should tell you
Official translation of a document that must carry a certification or notarization statement so it can be accepted by a government agency, court, school, or employer.
- Document Certified Translation
- Language Document Be Translated
- Translation Meet Specific Certification
- Will Receive Or This
- Many Pages Document Have
- Have Clear, Complete Copy
- Certified Translation Completed
The questions your team needs answered
Every certified translation intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of document needs certified translation? | Legal or immigration documents carry the highest weight, so this answer determines how much priority the lead gets before your team even reviews it. |
| Which language does the document need to be translated into? | Captures the detail in the client’s own words so you’re briefed before the first call. |
| Does the translation need to meet a specific certification or notarization requirement? | A yes on notarization or certification requirements adds weight and tells your team which process and paperwork the job actually needs. |
| Who will receive or require this translated document? | Knowing whether a government agency, court, school, or employer will receive the document helps your team anticipate the formatting standards that recipient expects. |
| How many pages does the document have approximately? | Approximate page count gives your team a size and pricing signal before quoting, without needing to ask a follow-up question. |
| Do you currently have a clear, complete copy of the original document? | A 'no' here means the lead still qualifies but needs a source-document conversation before work can be scoped or scheduled. |
| When do you need the certified translation completed? | The stated turnaround window lets your team distinguish a same-week rush from a project with no fixed deadline. |
How Cliont scores certified translation leads
Every answer is weighted automatically — no manual review required.
Value signals
- Legal or immigration document
- Academic record or diploma
- Business or corporate document
- Personal or civil document
- Other
- Translation Meet Specific Certification: yes
See the lead your team receives
Certified Translation Lead
From first click to qualified lead
Follow prospects and clients through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the project
Smart questions adapt to their project and capture the full scope.
They share the details
The scope and any documents come attached, so you can scope before the first call.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for certified translation workflows
| Cliont capability | Certified Translation application |
|---|---|
| Branching document-type question | Routes legal or immigration, academic, business, and personal document answers into the correct value tier automatically, since each carries a different weight in this catalog. |
| Certification requirement flag | Captures whether a translation needs notarization or a specific certification statement so your team knows the process before the discovery call, not during it. |
| Document upload capture | Collects a clear, complete copy of the original document at intake, matching the catalog's requirement question so incomplete-source leads are flagged early. |
| Deadline field | Surfaces whether the client needs completion within a few days, two weeks, a month, or has no fixed deadline, letting your team sort time-sensitive certified jobs without extra follow-up. |
Common certified translation lead scenarios
Immigration document with a hard deadline
A legal or immigration document is being submitted to a government agency with a deadline of a few days, so the intake flags recipient, certification requirement, and turnaround together to surface it fast.
Diploma for university admissions
An academic record is heading to a school or university with no fixed deadline, so the intake still separates it from urgent legal work but keeps it in the value tier tied to document type.
Multi-page corporate contract
A business or corporate document runs past 10 pages and is going to an employer or business partner, giving the intake enough page-count and recipient detail to scope a larger job before the call.
Court filing needing notarization
A legal document for a court or legal entity requires notarization, which pairs the highest document-type weight with the certification requirement to push the lead to the top.
Civil document without a clean original
A personal or civil document lead says they don't yet have a clear, complete copy of the original, so the intake still qualifies them but flags that a usable source document is missing before work can start.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book projects
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More translation and interpretation intake templates
Certified Translation lead-intake FAQs
How does the intake prioritize legal or immigration documents over other document types?
The document-type question carries the highest weight for legal or immigration documents, followed by academic records and business documents, so those leads surface ahead of general or unspecified requests.
Can the intake tell me upfront whether a job needs notarization?
Yes, the intake asks directly whether the translation needs to meet a specific certification or notarization requirement, and that answer is weighted so notarization jobs are distinguishable before you call the client.
What happens if a lead doesn't have a clean copy of the source document yet?
The intake asks whether they currently have a clear, complete copy of the original, and a 'no' answer still qualifies the lead but signals your team should confirm document availability before scheduling.
Does the intake capture what language the document needs to be translated into?
Yes, it asks for the target language as a free-text field so your team knows the language pair before the first call instead of asking on the phone.
Will I know who the translation is being submitted to before the discovery call?
The intake asks whether the recipient is a government agency, court, school, employer, or not sure yet, which helps you anticipate formatting or certification standards that recipient typically requires.
Does page count factor into how a certified translation lead is scored?
The intake collects an approximate page count as a qualifying detail alongside document type and certification needs, giving your team a sense of job size before quoting.
Turn certified translation visitors into qualified clients
Give every certified translation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you take the first call.