See the critical loads before you survey the property
Every enquiry captures why the property needs backup power, which loads must stay energized, and how soon the system needs to go in, plus a photo of the electrical panel, so you know before you drive out whether this is a life-safety install or someone just gathering ideas.
The exact intake your critical power backup leads complete
This is the real 7-question guided intake for Critical Power Backup — the same flow your customers finish before you ever pick up the phone.
What a qualified critical power backup lead should tell you
Backup power systems (battery, generator, or hybrid) sized to keep specific loads running through an outage, ranging from a single medical device to an entire facility's operations.
- Property Backup Power
- Main Reason Backup Power
- Loads Or Systems Must
- Already Have Any Backup
- Soon Backup Power System
- Property Owner Or Person
- There Existing Solar Or
The questions your team needs answered
Every critical power backup intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of property needs backup power? | Segments the lead so you can route, price, and prioritize it correctly. |
| What is the main reason you need backup power? | Medical or life-safety and critical business reasons carry the highest weight, separating urgent, higher-stakes installs from casual convenience enquiries. |
| Which loads or systems must stay powered during an outage? | Knowing which specific loads must stay powered lets you estimate system size and complexity before the site visit instead of discovering it on arrival. |
| Do you already have any backup power or generator equipment in place? | A yes flags a property that already has backup equipment, which usually means the job is an upgrade, replacement, or integration rather than a ground-up install. |
| How soon do you need the backup power system in place? | Immediate or within-a-month timelines score highest, helping you prioritize which enquiries need a site assessment scheduled first. |
| Are you the property owner or the person authorized to approve this project? | A yes-weighted answer confirms the respondent can actually approve the project, while a no flags the lead for ownership confirmation before you commit a site visit. |
| Is there an existing solar or renewable energy system to integrate with the backup power? | An existing solar or renewable system changes the scope of work to an integration project, which affects both the equipment quoted and the technician sent. |
How Cliont scores critical power backup leads
Every answer is weighted automatically — no manual review required.
Value signals
- Medical or life-safety equipment
- Critical business or facility operations
- General convenience or preparedness
- Within a month
- Within a few months
- Property Owner Or Person: yes
Urgency signals
- Frequent power outages in area
- Immediately
See the lead your team receives
Critical Power Backup Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for critical power backup workflows
| Cliont capability | Critical Power Backup application |
|---|---|
| Weighted lead scoring | Medical or life-safety reasons and critical business operations score higher than general convenience, so the leads most likely to need urgent, higher-value systems surface first. |
| Multi-select load capture | The critical-loads question lets a property owner select medical equipment, refrigeration, HVAC, or production equipment in one step, giving you a rough load list before you size the site visit. |
| Authorization gating | The owner/approver question is weighted so a non-owner respondent gets flagged for confirmation before a site assessment gets booked on a property they can't actually authorize work on. |
| Existing-equipment routing | A yes on existing backup equipment or solar integration can be used to route the lead toward scoping for upgrade or integration work rather than a ground-up install. |
| Guided photo capture | The intake collects a panel photo and, where relevant, a photo of existing generator or battery equipment, so your team walks in with real electrical context instead of guessing. |
Common critical power backup lead scenarios
Medical equipment at home
A homeowner needs power to stay on for a medical device and selects an immediate timeline; the intake flags this as a high-value, time-sensitive lead worth a fast site assessment.
Business with critical operations
A facility manager selects critical business operations as the reason and lists refrigeration or production equipment as loads that must stay powered, signaling a higher-value commercial job than a simple lighting backup.
Replacing an existing generator
The property already has backup equipment in place, so the intake surfaces that answer so you can scope the visit around removal or integration rather than a from-scratch install.
Tenant enquiry, no authority to approve
The person filling out the form is not the property owner or authorized approver, which the intake weighs differently so you can route it for owner confirmation before booking a site visit.
Solar owner exploring options
A property with an existing solar system selects general convenience as the reason and a longer timeline, giving you a lower-urgency lead that still needs to be scoped for integration compatibility.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
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- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
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Only pay when you receive a qualified lead.
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- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More battery and backup power intake templates
Critical Power Backup lead-intake FAQs
How does the intake separate a life-safety install from a general preparedness enquiry?
The reason-for-backup-power question weights medical or life-safety equipment and critical business operations highest, while general convenience scores lower, so urgent, health-related requests stand out from casual research before you schedule anything.
What happens if the property already has a generator or battery system?
The intake asks directly whether backup equipment is already in place, so you know ahead of the site visit whether the job is a new install, an upgrade, or a system needing integration.
Can the intake tell if the person filling out the form can actually approve the project?
Yes, it asks whether the respondent is the property owner or the authorized approver, and weighs a no-answer lower so you can confirm decision-making authority before committing site-assessment time.
Does this intake handle solar-integrated backup differently than a stand-alone battery system?
It asks whether an existing solar or renewable system needs to integrate with the backup power, which lets you scope the visit for interconnection work rather than a simple stand-alone install.
What does this intake ask about which loads need to stay powered?
It captures which specific loads, medical equipment, refrigeration, security systems, HVAC, production equipment, or basic lighting, must stay on during an outage, so you can size the system before you ever walk the property.
How is this different from your generator-to-battery-transition intake?
This intake is built for property owners deciding whether they need backup power at all and why, while the generator-to-battery-transition intake assumes an existing generator and focuses on migration specifics.
What photos or documents does the intake collect before a site assessment?
It asks for a photo of the electrical panel or service entrance and, if applicable, a photo of any existing generator or battery equipment, so your team can prep for the visit instead of discovering panel constraints on site.
Turn critical power backup visitors into qualified jobs
Give every critical power backup visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.