By the Cliont product team
Grief support group lead intake software for grief support professionals

Grief support group intake that captures time since loss up front

Every family who requests a grief support group tells you how long ago the loss occurred, whether they want group or one-on-one support, and their preferred meeting format, so your team knows who to schedule first.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 6
Who is seeking grief support?
Myself
A family member
A group of people

The exact intake your grief support group leads complete

This is the real 6-question guided intake for Grief Support Group — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified grief support group lead should tell you

Ongoing peer or facilitator-led sessions for individuals or families coping with the loss of a loved one, distinct from one-time individual counseling.

  • Seeking Grief Support
  • Long Ago Did Loss
  • Prefer Group Setting, One-On-One
  • Prefer In-Person Meetings, Online
  • Receiving Any Other Grief
  • Relationship Best Describes Loss

The questions your team needs answered

Every grief support group intake asks these — and why each one matters.

QuestionWhy it matters
Who is seeking grief support?Knowing whether the request is for the person themselves, a family member, or a whole group changes who your facilitator should contact and how the first conversation is framed.
How long ago did the loss occur?Time since loss carries the highest weight in scoring, so recent losses are flagged for faster facilitator follow-up.
Would you prefer a group setting, one-on-one support, or either?Group versus one-on-one preference tells you immediately whether to slot the family into an existing group session or route them toward individual referral.
Do you prefer in-person meetings, online meetings, or either?In-person versus online preference lets you match the family to a session with the right logistics without an extra scheduling call.
Are you currently receiving any other grief counseling or therapy?Knowing if someone is already receiving other grief counseling helps facilitators coordinate instead of duplicating care.
Which relationship best describes the loss you are seeking support for?The relationship to the deceased lets you route the family toward a more specialized group, such as child grief support, when that fits their situation better.

How Cliont scores grief support group leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Within the past month
  • 1 to 6 months ago
  • 6 months to a year ago
  • More than a year ago
  • Loss has not yet occurred
  • Group sessions with others

See the lead your team receives

Grief Support Group Lead

82/100
High Priority
Seeking support forA family member
Time since loss1 to 6 months ago
Preferred settingGroup sessions with others
Meeting formatIn-person
Current counselingNo
Relationship to deceasedSpouse or partner
Delivered to: Email · CRM · Calendar

From first click to qualified lead

Follow hosts and planners through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the event

Smart questions adapt to their event and capture the full scope.

They add inspiration

Inspiration photos and event details come attached, so you can quote fast.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for grief support group workflows

Cliont capabilityGrief Support Group application
Conditional routingRequests made for a family member versus a group of people can be routed to different facilitators or session types based on who is answering.
Automatic lead scoringTime since loss drives the score directly, so recent losses surface above older or anticipatory requests without manual review.
Format matchingIn-person versus online meeting preference is captured up front so you can assign the correct session without a clarifying call.
Care coordination flagA yes answer on existing counseling or therapy is surfaced to facilitators so they can coordinate rather than duplicate support.
CRM deliveryRelationship-to-deceased tags let your CRM sort families toward specialized groups, including sibling programs like child grief support.

Common grief support group lead scenarios

Fresh loss seeking peer group

The loss occurred within the past month and the family selects group sessions with others in person, which the intake flags as a high-value, ready-to-schedule lead.

Family member referring a loved one

Someone requests support on behalf of a spouse or parent rather than themselves, which changes who your facilitator should actually contact first.

Anniversary grief resurfacing

The loss happened more than a year ago and the requester is already in individual therapy, so the intake notes existing care to avoid duplicating support.

Organizer inquiring for a group

A workplace, school, or community organizer requests support for a group of people, which needs different capacity planning than a single-family request.

Undecided on format

The family answers 'not sure' on group vs. one-on-one and 'either format' on meeting type, signaling they need a facilitator conversation before placement.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book events

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Grief Support Group lead-intake FAQs

How does the intake handle someone requesting support for a family member instead of themselves?

The first question captures whether the request is for the individual, a family member, or a group, so your team knows immediately who to contact and how to frame the first outreach.

Can families tell us whether they want a group or one-on-one setting before we ever call them?

Yes, the intake asks for group, one-on-one, or either preference up front, letting you slot group-ready families into an existing session without a scheduling call.

Does the intake ask if someone is already in grief counseling or therapy?

Yes, a yes/no question captures existing counseling so your facilitators can coordinate with an outside provider instead of duplicating care.

How do you handle in-person vs. online meeting preference?

The intake captures in-person, online, or either as a separate question so you can match the family to the right session format without extra back-and-forth.

Can someone request support before a loss has actually occurred?

Yes, the time-since-loss question includes an option for anticipatory grief where the loss has not yet occurred, so hospice and pre-loss families can still be captured and scored.

Can the intake tell us the specific relationship to the deceased, like spouse, child, or parent?

Yes, a multi-select question captures the relationship, which helps you route a family toward a more specialized program such as child grief support when that fits better.

Turn grief support group visitors into qualified events

Give every grief support group visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you reply with a quote.