504 intake that flags denied or ignored accommodations
Ask whether the student is enrolled in public school, has a qualifying condition, and whether the school denied, delayed, or ignored the 504 plan — then collect the existing plan and any denial letters before you take the call.
The exact intake your section 504 plans leads complete
This is the real 7-question guided intake for Section 504 Plans — the same flow your customers finish before you ever pick up the phone.
What a qualified section 504 plans lead should tell you
Legal matters involving a public school student's right to accommodations under Section 504 of the Rehabilitation Act, covering requests, evaluations, denials, or failures to follow an existing 504 plan.
- Student Enrolled In U.S.
- Student’S Parent/Guardian, Or Adult
- Student Have Physical Or
- Asked School Section 504
- School Denied, Delayed, Ended,
- This Caused Student Harm
- Any These Problems Happen
The questions your team needs answered
Every section 504 plans intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is the student currently enrolled in a U.S. public school or a public charter school (K–12)? | Section 504 generally covers public and public charter schools, so a no answer here signals the matter may fall outside this practice area. |
| Are you the student’s parent/guardian, or an adult student (18+) who can make decisions about school services? | Confirming the requester is the parent, guardian, or adult student verifies they have standing to authorize representation before you spend time on a consultation. |
| Does the student have a physical or mental condition that substantially limits one or more major daily activities (like learning, reading, concentrating, walking, or communicating)? | A documented condition that substantially limits a major activity is the legal threshold for 504 eligibility, so this answer anchors whether there's a viable claim at all. |
| Have you asked the school for a Section 504 evaluation or a 504 plan, or has the school refused to consider one? | This distinguishes a family still waiting on an initial evaluation from one dealing with an already-established plan, which changes the legal posture and urgency of the matter. |
| Has the school denied, delayed, ended, or failed to follow the student’s 504 plan or accommodations? | A school failing to implement an existing plan is often the strongest fact pattern, since it points to a concrete compliance failure rather than a discretionary evaluation decision. |
| Has this caused the student harm at school (such as falling behind, discipline issues, missed services, anxiety, or being excluded from activities)? | Documented harm like falling grades, discipline, or exclusion demonstrates real damages, which strengthens the case for pursuing action rather than just a policy complaint. |
| Did any of these problems happen within the last 12 months or are they still happening now? | Confirming the problem is recent or ongoing helps you prioritize matters where deadlines or continuing harm make timing matter. |
How Cliont scores section 504 plans leads
Every answer is weighted automatically — no manual review required.
Value signals
- Student Enrolled In U.S.: yes
- Student’S Parent/Guardian, Or Adult: yes
- Student Have Physical Or: yes
- Asked School Section 504: yes
- School Denied, Delayed, Ended,: yes
- This Caused Student Harm: yes
See the lead your team receives
Section 504 Plan Denial Lead
From first click to qualified lead
Follow people and businesses seeking counsel through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the matter
Smart questions adapt to their matter and capture the full scope.
They share the documents
The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for section 504 plans workflows
| Cliont capability | Section 504 Plans application |
|---|---|
| Conditional branching | If the student isn't enrolled in a public or public charter school, the intake can shortcut remaining questions and route the lead to the lower-fit bucket instead of running the full 504 sequence. |
| Weighted lead scoring | A documented condition combined with a denied evaluation or a plan the school isn't following pushes the score into high priority, separate from a routine first-time accommodation request. |
| Document upload widget | Collects the existing 504 plan, written denial or refusal correspondence, and any evaluation records before the family ever books time on your calendar. |
| CRM routing | Sends qualified 504 matters straight into your CRM with the enrollment, condition, and denial answers attached, so intake staff aren't re-asking questions the family already answered. |
Common section 504 plans lead scenarios
School refuses to evaluate
Parent requested a 504 evaluation and the school declined outright, with no plan on record yet. The intake flags this as a request-stage matter rather than an implementation failure.
Existing plan not followed
A 504 plan is already in place but the school has stopped implementing it, and the family reports recent harm like falling grades or exclusion from activities. This combination scores highest since it involves an active plan, a failure to follow it, and ongoing damage.
Plan denied after evaluation
The school evaluated the student but refused to issue a 504 plan despite a documented condition. The intake separates this from a pending or unanswered request.
Non-parent inquiry
A grandparent or advocate without legal decision-making authority submits the intake on the family's behalf. This lowers fit since the requester may not be able to authorize representation.
Private school enrollment
The student attends a private school rather than a public or public charter school. Section 504 protections generally apply to public education, so this scores as lower fit and may belong under a different sibling matter instead.
Connect Cliont to your workflow
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Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More education law intake templates
Section 504 Plans lead-intake FAQs
How does the intake handle students who aren't in public school?
The enrollment question confirms whether the student attends a public or public charter school. If the answer is no, the lead is scored lower fit since Section 504 protections typically apply to public education rather than private or homeschool settings.
What if the person submitting the intake isn't the parent?
One question confirms whether the submitter is the student's parent, guardian, or an adult student who can make decisions about school services. If not, the lead is flagged so you can verify authority before scheduling a consultation.
Can the intake tell a first-time 504 request apart from an existing plan being ignored?
Yes. One question captures whether a 504 evaluation was ever requested or refused, and a separate question captures whether an existing plan has been denied, delayed, ended, or not followed, so these two very different fact patterns don't get scored the same way.
Does the intake surface how recent the problem is?
One question asks whether the issues happened in the last 12 months or are ongoing, which helps you prioritize matters where the school district's actions are current rather than historical.
What documents does the intake collect before the consultation?
The intake can request the student's existing 504 plan, any written denial or refusal from the school, and documentation of the underlying condition so you're reviewing paperwork rather than gathering it live on the call.
How does the intake score a case where the school never evaluated the student at all?
The condition, request, and harm questions carry the heaviest weights, so a documented condition combined with a refused evaluation still scores as high priority even without a formal denial letter.
Turn section 504 plans visitors into qualified cases
Give every section 504 plans visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.