By the Cliont product team
Environmental justice counseling intake for environmental law professionals

Environmental justice intake that captures the pollution source up

Our guided intake asks whether harm is hitting a community rather than one household, whether certain groups are affected more, and whether there's a specific facility or decision behind it — then collects photos, test results, or agency notices before the file lands in your CRM.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
Is the environmental problem you’re concerned about happening in the United States or affecting people in the United States?
Yes
No

The exact intake your environmental justice counseling leads complete

This is the real 7-question guided intake for Environmental Justice Counseling — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified environmental justice counseling lead should tell you

Legal counseling for community members and advocacy groups facing disproportionate environmental harm from a specific source, such as a facility, project, or government decision, with a focus on whether vulnerable populations are affected.

  • Environmental Problem ’Re Concerned
  • Seeking Help Community Or
  • Believe Impacts Hitting Certain
  • There Specific Source Can
  • Issue Happened Recently Or
  • Or Community Experienced Real
  • Willing Share Basic Details

The questions your team needs answered

Every environmental justice counseling intake asks these — and why each one matters.

QuestionWhy it matters
Is the environmental problem you’re concerned about happening in the United States or affecting people in the United States?Confirms the matter falls within US environmental law jurisdiction, filtering out complaints your practice has no legal authority to pursue.
Are you seeking help for a community or neighborhood (not just a private dispute between two individuals)?Separates genuine environmental justice matters, which involve a community or neighborhood, from private property disputes between two individuals.
Do you believe the impacts are hitting certain groups harder (for example, low-income residents, people of color, immigrants, children, or tribal communities)?Establishes whether the complaint involves disparate impact on a vulnerable population, which is often central to building an environmental justice case.
Is there a specific source you can point to (such as a facility, landfill, factory, highway project, pipeline, or government decision) that you think is causing or worsening the problem?A named facility, project, or government decision gives you a concrete source to investigate rather than a vague, undirected environmental concern.
Has the issue happened recently or is it ongoing (for example, within the last 3 years)?Recent or ongoing issues are more likely to have live evidence and active agency involvement than complaints describing something that happened long ago.
Have you or your community experienced real harm or serious risk (such as health symptoms, unsafe drinking water, strong odors, contamination, flooding, or loss of use/enjoyment of your home)?Documented harm or serious risk is the strongest urgency signal, since health effects or contamination merit faster follow-up than an unconfirmed concern.
Are you willing to share basic details and any evidence you have (photos, test results, notices, complaints, or names of agencies involved)?Willingness to share photos, test results, or agency notices tells you upfront whether the complaint can be substantiated before you spend consultation time.

How Cliont scores environmental justice counseling leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Environmental Problem ’Re Concerned: yes
  • Seeking Help Community Or: yes
  • Believe Impacts Hitting Certain: yes
  • There Specific Source Can: yes
  • Issue Happened Recently Or: yes
  • Or Community Experienced Real: yes

Urgency signals

  • Or Community Experienced Real

See the lead your team receives

Environmental Justice Counseling Lead

92/100
High Priority
US-based issueYes
Community or neighborhood impactYes
Disproportionate impact on vulnerable groupYes – low-income residents
Identified sourceYes – chemical processing plant
Recent or ongoingYes – within the last year
Documented harm or riskYes – respiratory symptoms, well contamination
Evidence availableYes – water test results and agency notices
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for environmental justice counseling workflows

Cliont capabilityEnvironmental Justice Counseling application
Branching qualification logicSeparates community-wide environmental justice concerns from one-off private disputes by weighing the community/neighborhood and disproportionate-impact questions together before a lead is scored.
Evidence upload captureCollects photos, water or air test results, and agency notices tied to the specific source described, so documentation is already attached to the file before you schedule a consultation.
Automated lead scoringWeighs whether the source is identified and whether the issue is recent or ongoing, so unsourced or long-dormant complaints don't consume the same consultation slots as active, documented matters.
CRM routingSends leads with confirmed US jurisdiction and documented harm or serious risk into your CRM as priority matters, rather than mixing them in with lower-fit inquiries.

Common environmental justice counseling lead scenarios

Community near a contaminating facility

A neighborhood reports ongoing symptoms and a named factory or landfill as the source, with residents willing to share test results — every high-value signal lines up for a fast, prioritized intake.

Private dispute mistaken for EJ case

One homeowner has a grievance with a single neighbor rather than a community-wide issue, so the community/neighborhood question routes it lower even if other answers look strong.

Concern raised about a project abroad

The reported harm is happening outside the United States, which pulls the score down regardless of how severe the described impact sounds.

Air quality complaint, no evidence yet

A resident names a specific facility and describes ongoing odor, but isn't ready to share test results or agency notices — the intake still captures it but flags it for a follow-up before consultation.

Contamination from years ago

The exposure is described as historic rather than recent or ongoing, which lowers the score relative to an identical complaint about an active, current source.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book matters

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Environmental Justice Counseling lead-intake FAQs

How does the intake tell a genuine environmental justice matter apart from a private neighbor dispute?

The intake directly asks whether the concern affects a community or neighborhood rather than a private dispute between two individuals, and whether certain groups are hit harder than others, so single-party disagreements score lower than community-wide impacts.

What if the prospective client can't name a specific facility or project causing the harm?

The intake still captures the lead but the score reflects that no specific source was identified, since a named facility, pipeline, or government decision gives you something concrete to investigate before a consultation.

Does the intake handle environmental concerns happening outside the United States?

Yes, the intake asks whether the problem is happening in or affecting people in the United States, and non-US matters are scored lower to reflect jurisdictional limits on the matters your practice can take.

What evidence does the intake try to collect before the consultation?

It asks whether the prospective client is willing to share photos, test results, notices, complaints, or names of involved agencies, so you can review supporting documentation before you commit consultation time.

How does the intake treat older contamination claims versus recent ones?

It asks whether the issue occurred recently or is ongoing, generally within the last three years, and weighs recent or active harm more heavily than events reported as historic.

Are urgent health or safety concerns flagged differently?

Yes, documented harm or serious risk such as health symptoms, contaminated water, or strong odors is treated as an urgency signal, so those leads stand out from complaints describing a concern without confirmed impact.

Turn environmental justice counseling visitors into qualified cases

Give every environmental justice counseling visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.