See fault, injury, and insurance before the consultation
Cliont's intake asks whether another driver was at fault, whether the client received medical care, and whether insurance applies — then collects the police report and treatment records before the lead reaches your CRM.
Preview your car accidents intake
Explore 8 questions from the Car Accidents template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified car accidents lead should tell you
Car Accidents covers vehicle collision matters where a prospective client may have been injured and is trying to determine whether another party's fault, available insurance, and resulting damages support a personal injury claim.
- Car Accident Happen In
- Accident Happen Within Last
- Physically Injured In Accident
- Receive Medical Care Or
- Believe Another Driver Or
- There Insurance That May
- Had Out- -Pocket Costs,
- Already Signed Settlement Release
The questions your team needs answered
Every car accidents intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Did the car accident happen in the United States? | Confirms the accident occurred in the United States, which matters for firms that only take domestic car accident matters. |
| Did the accident happen within the last 2 years? | Flags how recent the accident is, which is useful context for firms reviewing potential filing timelines. |
| Were you physically injured in the accident (even if symptoms started later)? | Physical injury is the primary driver of case value, so this answer separates injury claims from property-damage-only inquiries. |
| Did you receive medical care or plan to see a doctor for these injuries? | Documented or planned medical care supports the injury claim and signals the client is building a treatment record. |
| Do you believe another driver or party may have been at fault for the accident? | Belief that another party was at fault is central to liability, directly shaping whether the case is worth a consultation. |
| Is there insurance that may cover the accident (yours or the other party’s)? | Available insurance coverage indicates there is a realistic source of recovery for damages. |
| Have you had out-of-pocket costs, lost wages, or ongoing pain or limitations because of the accident? | Out-of-pocket costs, lost wages, or ongoing limitations point to the size of provable damages. |
| Have you already signed a settlement release or accepted a final settlement for this accident? | A signed settlement release means the matter is likely closed, so this answer is weighted to push already-settled leads down the list. |
How Cliont scores car accidents leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- Car Accident Happen In: yes
- Accident Happen Within Last: yes
- Physically Injured In Accident: yes
- Receive Medical Care Or: yes
- Believe Another Driver Or: yes
- There Insurance That May: yes
Lower-fit signals
- Already Signed Settlement Release: no
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Car Accident Lead
From first click to qualified lead
Follow people and businesses seeking counsel through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the matter
Smart questions adapt to their matter and capture the full scope.
They share the documents
The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for car accidents workflows
| Cliont capability | Car Accidents application |
|---|---|
| Weighted lead scoring | Fault, injury, medical care, and insurance answers carry the highest weights in the catalog, so a car accident lead with clear liability and treatment surfaces above a property-damage-only enquiry. |
| Disqualifying-answer detection | A confirmed 'yes' on the settlement release question is scored at the lowest weight in the catalog, automatically deprioritizing already-closed matters. |
| Inline document collection | Collects the police report, insurance information, and medical records during intake, so your team isn't chasing documents after the consultation is already booked. |
| Video intake widget | Lets the prospective client describe how the collision happened and where they're experiencing pain or limitations, giving the attorney context before reviewing the file. |
Example car accidents lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Recent crash, clear fault
Accident happened within the last two years, the client was injured and saw a doctor, and they believe the other driver was at fault with insurance in place — the intake scores this as a strong consultation candidate.
Already signed a settlement
The prospective client confirms they already accepted a settlement release for this accident, so the intake flags the lead as lower fit before it takes up a consultation slot.
No injury, damage only
The accident occurred but the person reports no physical injury and no medical care, so the intake scores it lower since injury and treatment are the core value signals for this subservice.
Accident outside the US
The collision happened outside the United States, which the intake scores lower for firms that only handle domestic car accident matters.
Fault and insurance uncertain
The client isn't sure whether another party was at fault or whether insurance will cover the claim, so the intake still captures what's known rather than rejecting the lead outright.
Connect Cliont to your workflow
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Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More personal injury intake templates
Car Accidents lead-intake FAQs
How does the intake handle someone who already settled their claim?
The intake asks directly whether the client has signed a settlement release or accepted a final settlement, and that answer carries a low weight, so already-closed matters are flagged as lower priority instead of booking a consultation.
Does the intake distinguish injury cases from property-damage-only cases?
Yes — it asks whether the person was physically injured and whether they received or plan to receive medical care, and both answers are among the highest-weighted signals since injury and treatment drive claim value.
What happens with accidents that occurred outside the United States?
The intake asks whether the accident happened in the US, and a 'no' answer is scored lower so firms that only take domestic cases can quickly see which leads fall outside their scope.
Can the intake capture fault and insurance before the client speaks to anyone at the firm?
Yes — the client answers whether they believe another driver or party was at fault and whether insurance may cover the accident, giving your team liability and recovery context before the first conversation.
How does the intake treat older accidents?
It asks whether the accident happened within the last two years; this is an informational signal only and does not make any determination about filing deadlines, which remains a decision for your firm.
What documents does the intake collect for a car accident lead?
Prospective clients are prompted for a police report if one exists, photos of vehicle damage or the accident scene, insurance information, and any medical records or bills tied to the injury.
Turn car accidents visitors into qualified cases
Give every car accidents visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.