See the property, date, and defect before you give a free consultation
Our intake asks whether the elevator or escalator malfunctioned, who owns or manages the property, and whether medical care was needed, then collects incident photos and records before the lead reaches your CRM.
The exact intake your elevator and escalator accidents leads complete
This is the real 8-question guided intake for Elevator and Escalator Accidents — the same flow your customers finish before you ever pick up the phone.
What a qualified elevator and escalator accidents lead should tell you
Injuries caused by a malfunctioning or dangerously maintained elevator or escalator — such as sudden stops, misleveling, jerking, or trapping — at a property owned or managed by someone other than the injured person.
- Incident Happen In United
- Injured In Elevator Or
- Injury Happen Within Last
- Receive Medical Care Or
- Elevator Or Escalator Malfunction
- Incident Happen At Place
- Know Location And Date
- Miss Work, Lose Income,
The questions your team needs answered
Every elevator and escalator accidents intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Did the incident happen in the United States? | US jurisdiction is a threshold fact for whether your firm can realistically take the matter, so a 'no' answer is weighted low and flags the lead for extra screening. |
| Were you injured in an elevator or escalator incident (not just a near-miss)? | Distinguishing an actual injury from a near-miss keeps frightening-but-harmless incidents from consuming consultation time. |
| Did the injury happen within the last 3 years? | How recently the injury occurred is a strong proxy for whether the matter still falls inside a usable filing window. |
| Did you receive medical care or have symptoms that lasted more than a day? | Documented medical care or symptoms lasting beyond a day support that the injury was substantial enough to warrant a claim. |
| Did the elevator or escalator malfunction or have a dangerous condition (for example, sudden stop, misleveling, jerking, trapping, missing/broken parts, or poor maintenance)? | A confirmed malfunction or dangerous condition is the core liability fact separating a viable claim from an unavoidable accident. |
| Did the incident happen at a place owned or run by someone else (like a store, apartment building, hotel, hospital, airport, or workplace)? | A third-party-owned property points to a defendant with insurance and maintenance responsibility, which is central to premises-based elevator claims. |
| Do you know the location and date of the incident and who owns or manages the property (or can you find out)? | Knowing the date, location, and property manager lets your team confirm notice and preservation of maintenance records before the consultation. |
| Did you miss work, lose income, or have out-of-pocket costs because of the injury? | Lost income or out-of-pocket costs add to the damages picture, though they matter less than proving the malfunction and injury themselves. |
How Cliont scores elevator and escalator accidents leads
Every answer is weighted automatically — no manual review required.
Value signals
- Incident Happen In United: yes
- Injured In Elevator Or: yes
- Injury Happen Within Last: yes
- Receive Medical Care Or: yes
- Elevator Or Escalator Malfunction: yes
- Incident Happen At Place: yes
Urgency signals
- Elevator Or Escalator Malfunction
See the lead your team receives
Elevator and Escalator Accident Lead
From first click to qualified lead
Follow people and businesses seeking counsel through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the matter
Smart questions adapt to their matter and capture the full scope.
They share the documents
The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for elevator and escalator accidents workflows
| Cliont capability | Elevator And Escalator Accidents application |
|---|---|
| Guided qualification questions | Walks the prospective client through the malfunction description (sudden stop, misleveling, jerking, trapping) and property ownership details in plain language before your team ever sees the lead. |
| Automated lead scoring | Weights US jurisdiction, actual injury, three-year timing, medical care, malfunction, and third-party ownership as the highest-value signals so mall, hotel, or building elevator incidents surface above vague near-miss reports. |
| Document and photo upload | Collects photos of the elevator or escalator, its equipment plaque, and any medical paperwork alongside the intake answers, so your team has evidence attached before the first call. |
| CRM routing | Sends only leads with a confirmed malfunction, injury, and identifiable property owner or manager into your CRM as ready-to-review matters, leaving thin near-miss inquiries out of the pipeline. |
Common elevator and escalator accidents lead scenarios
Mall escalator sudden stop
Client was thrown by an escalator that stopped abruptly at a shopping center, sought medical care the same day, and can identify the property manager — the intake flags this as high value.
Trapped in stalled elevator
Client was trapped in a malfunctioning elevator at an apartment building and missed work recovering — lost-income and malfunction answers push the score up even without visible injury.
Old escalator fall, no follow-up
Injury happened more than three years ago and the client never sought treatment — the intake's timing and medical-care answers surface this as a lower-priority matter before you offer time.
Near-miss with no injury
A prospective client describes a scary escalator jolt but confirms they weren't actually injured — the intake routes this as low priority instead of booking a consultation.
Unknown building owner
Client suffered a real elevator injury but doesn't know who manages the property — the intake still captures the malfunction and medical details while flagging the ownership gap for follow-up.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book matters
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More personal injury intake templates
Elevator and Escalator Accidents lead-intake FAQs
How does the intake tell a real elevator defect from a scary but harmless glitch?
The intake separately asks whether the client was actually injured (not just a near-miss) and whether there was a malfunction or dangerous condition like misleveling, jerking, or trapping. Both answers carry high weight, so a genuine defect with an actual injury scores well above a near-miss with no harm.
Does the intake check whether the claim is still within a usable time window?
Yes — it asks whether the injury happened within the last three years, which is weighted as a high-value signal. This helps your team spot older incidents that may need closer legal review before you commit consultation time.
What if the client doesn't know who owns or manages the property?
The intake still captures everything else — the malfunction, injury, and medical care details — while recording that ownership information is missing, so your team knows to confirm it before scheduling.
Does the intake capture lost wages or out-of-pocket costs?
Yes, it asks whether the client missed work, lost income, or had out-of-pocket costs from the injury. That answer adds to the score but carries less weight than the malfunction and injury questions.
Will the intake filter out incidents that happened outside the United States?
Yes — the first question confirms whether the incident happened in the United States, and a 'no' answer is weighted low so those leads don't get treated the same as domestic matters.
Can this same intake handle other premises-based injury leads, like slip and fall?
This form is built specifically around elevator and escalator malfunction and ownership questions. Slip and Fall Accidents and Premises Liability are separate sibling subservices with their own catalogs on Cliont.
Turn elevator and escalator accidents visitors into qualified cases
Give every elevator and escalator accidents visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.