See which security-failure claims are worth a consultation
Ask about the type of attack, the property's security gaps, and how recently it happened, then collect the police report and photos of the scene before anyone books a consultation.
The exact intake your negligent security claims leads complete
This is the real 7-question guided intake for Negligent Security Claims — the same flow your customers finish before you ever pick up the phone.
What a qualified negligent security claims lead should tell you
Injury claims arising from a crime committed on someone else's property, where inadequate security measures — such as broken locks, poor lighting, absent guards, or non-working cameras — allegedly allowed the attack to happen.
- Get Hurt Because Crime
- This Happen On Someone
- Believe Property Had Safety
- Medical Care Or Have
- This Happen Within Last
- Identify Property Location And
- Legally Allowed Be On
The questions your team needs answered
Every negligent security claims intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Did you get hurt because of a crime or attack (like an assault, robbery, shooting, or stabbing)? | Confirms this is a crime-based injury rather than an accident, which is the threshold requirement for a negligent security theory. |
| Did this happen on someone else’s property (such as an apartment complex, hotel, bar/club, store, parking lot/garage, or event venue)? | Establishes third-party property ownership, since a negligent security claim depends on the property owner's duty to protect visitors. |
| Do you believe the property had safety problems (for example, broken locks/gates, poor lighting, no security guards, or no working cameras)? | Surfaces the specific security defect — locks, lighting, guards, or cameras — that will need to be tied to the crime as its cause. |
| Did you need medical care or have lasting injuries because of what happened? | Confirms the injury led to real medical treatment, separating viable claims from incidents with no compensable harm. |
| Did this happen within the last 2 years? | Flags whether the incident falls inside a typical filing window before staff spend consultation time on it. |
| Can you identify the property location and who owns or runs it (even if you only know the business name or address)? | Checks whether the property can be identified and eventually served, since an unlocatable defendant makes the claim hard to pursue. |
| Were you legally allowed to be on the property at the time (not trespassing)? | Establishes the visitor's legal status on the property, since a trespasser generally has a weaker claim than an invited guest or resident. |
How Cliont scores negligent security claims leads
Every answer is weighted automatically — no manual review required.
Value signals
- Get Hurt Because Crime: yes
- This Happen On Someone: yes
- Believe Property Had Safety: yes
- Medical Care Or Have: yes
- This Happen Within Last: yes
- Identify Property Location And: yes
Urgency signals
- Believe Property Had Safety
See the lead your team receives
Negligent Security Claim Lead
From first click to qualified lead
Follow people and businesses seeking counsel through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the matter
Smart questions adapt to their matter and capture the full scope.
They share the documents
The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for negligent security claims workflows
| Cliont capability | Negligent Security Claims application |
|---|---|
| Conditional scoring logic | Weighs the crime, third-party property, and named security-defect answers together so incidents with a provable failure (broken gate, dead camera, no guard) score noticeably higher than vague ones. |
| Document upload widget | Lets prospective clients attach the police report and photos of the property's security conditions inside the intake, before a free consultation is offered. |
| Date-of-incident flagging | Surfaces claims that fall outside the typical two-year window so staff can check state statute-of-limitations rules before scheduling time with the client. |
| CRM routing rules | Sends leads that answer yes on crime, third-party property, and security-defect questions straight into the CRM as flagged negligent security matters. |
Common negligent security claims lead scenarios
Assault at an unsecured apartment complex
Resident was attacked near a broken security gate with no working cameras and needed hospital care right after the incident — every high-value signal in the intake lands yes, pushing the lead to the top of the queue.
Incident occurred over two years ago
Caller describes an attack from three years back on someone else's property; the date-of-incident answer scores lower, flagging a possible statute-of-limitations issue before staff spend time on it.
Victim was trespassing at the time
Person was in a restricted, employees-only area when attacked rather than a space open to the public, so the legal-status question lowers the fit score even though the crime and injury details are strong.
Can't name the property owner
Injured in a bar-area altercation but doesn't know who manages the building; the intake still records the address and business name while flagging ownership as unconfirmed for follow-up.
Shooting at a nightclub with known security gaps
Guest was shot during a robbery at a club that had no guards or functioning cameras and sustained lasting injuries — the combination of crime, provable security defects, and severity marks this as commercial and urgent.
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- Photo, video & file upload
- Advanced analytics dashboard
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- Charged only for submitted leads
More personal injury intake templates
Negligent Security Claims lead-intake FAQs
What if the caller doesn't know who owns or manages the property?
The intake still records whatever is known — a business name, address, or landmark — and flags ownership as unconfirmed so staff can identify the property before or during the consultation.
How does the intake treat incidents that happened more than two years ago?
It doesn't auto-reject the lead — the date question simply scores lower, since statute-of-limitations rules vary by state, and leaves the timing decision to the firm reviewing it.
Does the intake ask whether the person was legally allowed to be on the property?
Yes — a lawful visitor generally has a stronger negligent security claim than someone trespassing, so this answer directly affects the fit score.
What documentation does the intake collect before the consultation?
It's built to request a police report if one was filed, photos of the property's security conditions, and any medical records documenting the injury.
How is this different from a general premises liability intake?
Negligent security intake specifically probes for a crime, third-party property ownership, and named security defects, whereas the Premises Liability intake covers broader hazards like uneven surfaces or spills.
What happens if the caller can't describe a specific security failure?
The safety-problem question still gets recorded as a no, which lowers the score, but the rest of the intake (crime, property, injury, timing) is still captured for the attorney to review.
Turn negligent security claims visitors into qualified cases
Give every negligent security claims visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.