By the Cliont product team
Premises liability lead intake for personal injury professionals

Know the dangerous condition before you book a consultation

The intake asks whether a dangerous condition caused the fall, whether the visitor was legitimately on the property, and whether they sought treatment — then attaches hazard photos and the property owner's details before the file reaches your CRM.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 8
Did you get injured on someone else’s property (like a store, apartment building, hotel, restaurant, or someone’s home)?
Yes
No

The exact intake your premises liability leads complete

This is the real 8-question guided intake for Premises Liability — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified premises liability lead should tell you

Injury claims arising from a dangerous or poorly maintained condition on someone else's property — a wet floor, broken step, bad lighting, or missing warning sign — where the intake needs to confirm the hazard, the visitor's legal status on site, and who owns or controls the property.

  • Get Injured On Someone
  • Injury Happen In United
  • Injury Happen Within Last
  • Believe Dangerous Condition On
  • Allowed Be There (
  • Get Medical Treatment Or
  • Have Out- -Pocket Costs
  • Identify Who Owns Or

The questions your team needs answered

Every premises liability intake asks these — and why each one matters.

QuestionWhy it matters
Did you get injured on someone else’s property (like a store, apartment building, hotel, restaurant, or someone’s home)?Confirms this is genuinely a premises liability matter rather than a different type of injury claim.
Did the injury happen in the United States?A "yes" flags a higher-value, higher-urgency lead you’ll want to reach first.
Did the injury happen within the last 2 years?Flags cases approaching or outside common filing windows so the firm can check timing before a consultation.
Do you believe a dangerous condition on the property caused your injury (for example, a wet floor, broken step, poor lighting, or missing warning signs)?This is the core negligence element — without a dangerous condition, there's typically no liability theory to pursue.
Were you allowed to be there (for example, a customer, guest, tenant, or delivery worker) and not trespassing?Determines whether the visitor was owed a duty of care or was a trespasser facing a much higher legal bar.
Did you get medical treatment or have symptoms that lasted more than a day after the incident?Separates minor incidents from cases with documented injuries and real damages.
Did you have out-of-pocket costs or miss work because of the injury?A "yes" flags a higher-value, higher-urgency lead you’ll want to reach first.
Can you identify who owns or controls the property (such as the business, landlord, property manager, or homeowner)?Without a named property owner or manager, the firm has no clear defendant and needs more investigation before booking a consult.

How Cliont scores premises liability leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Get Injured On Someone: yes
  • Injury Happen In United: yes
  • Injury Happen Within Last: yes
  • Believe Dangerous Condition On: yes
  • Allowed Be There (: yes
  • Get Medical Treatment Or: yes

Urgency signals

  • Believe Dangerous Condition On

See the lead your team receives

Premises Liability Lead

88/100
High Priority
Where injury occurredGrocery store, aisle 4
CountryUnited States
Date of injury5 weeks ago
Suspected dangerous conditionUnmarked wet floor
Invitee statusCustomer, not trespassing
Medical treatmentTreated at urgent care
Out-of-pocket costsMissed 3 days of work
Property owner identifiedYes — regional grocery chain
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for premises liability workflows

Cliont capabilityPremises Liability application
Weighted scoring engineWeights a confirmed dangerous condition and lawful invitee status higher than ambiguous liability claims, so hazard-driven falls surface above unclear cases.
Conditional branchingRoutes leads who indicate they may have been trespassing into a lower-priority queue instead of rejecting them outright.
Document and photo captureCollects hazard photos and property ownership details directly in the intake before the case reaches your CRM.
CRM routingSends only leads that clear the dangerous-condition and invitee-status checks to your CRM as consultation-ready files.

Common premises liability lead scenarios

Wet floor fall with ER visit

A store customer slips on an unmarked wet floor and goes to the ER the same day — the intake confirms the hazard, invitee status, and treatment, producing a high-priority lead.

Injury outside the two-year window

The incident happened over two years ago, which lowers the score against the timing signal so your team can check statute-of-limitations exposure before offering a consult.

Unclear who owns the property

The prospect was injured but can't say who manages the building — the intake still captures the hazard and treatment details but flags ownership as unresolved.

Never sought medical treatment

A dangerous condition is described but the person had no lasting symptoms or treatment, pulling the score down without discarding a potentially valid inquiry.

Visitor authorization in question

The person injured wasn't clearly a customer, tenant, or invited guest, which the intake flags as a lower-fit signal tied to the duty-of-care question.

Connect Cliont to your workflow

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  • English + Spanish support
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  • Photo, video & file upload
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Premises Liability lead-intake FAQs

What happens if the prospect can't identify the property owner?

The intake still scores the lead using the hazard, injury, and treatment answers, but marks ownership as unresolved so your team knows more investigation is needed before a consultation.

Does the intake filter out injuries that happened outside the US?

Yes — the location question is one of the core scoring signals, and a 'no' answer sharply lowers the lead's score since jurisdiction affects whether the matter fits your practice.

How does the intake treat someone who wasn't a customer or guest?

The invitee-status question checks whether the person was lawfully on the property. A trespasser answer lowers the score rather than blocking the lead outright, so you can still review the file.

Can the intake tell if a claim is close to being time-barred?

The intake asks whether the injury happened within the last two years and weights older incidents lower, but it's a screening signal, not a legal determination of any statute of limitations.

What if the person never got medical treatment?

The intake still records the hazard and out-of-pocket cost answers, but the absence of treatment or lasting symptoms reduces the score, helping you prioritize documented injuries first.

What photos or documents does the intake collect?

It requests photos of the hazard and any visible injuries plus incident or medical paperwork, so your team has evidence attached before the case lands in your CRM.

Turn premises liability visitors into qualified cases

Give every premises liability visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.