By the Cliont product team
Permanent partial or total disability lead intake software for workers' compensation professionals

PPD/PTD intake that captures impairment and restriction status up

Ask whether the injury happened on the job, whether a doctor has documented permanent restrictions, and whether benefits were denied or reduced — then collect denial letters and medical records before the case ever reaches your CRM.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
Did your injury or illness happen at work or because of your job?
Yes
No

The exact intake your permanent partial or total disability leads complete

This is the real 7-question guided intake for Permanent Partial or Total Disability — the same flow your customers finish before you ever pick up the phone.

Preview
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What a qualified permanent partial or total disability lead should tell you

A workers' comp claim where a doctor has assigned lasting impairment or work restrictions, distinguishing permanent partial disability (reduced future earning capacity) from permanent total disability (unable to work in any capacity) after a job-related injury or illness.

  • Injury Or Illness Happen
  • Working Employer (Not Self-Employed)
  • Reported Injury/Illness Employer Or
  • Doctor Said Have Lasting
  • Condition Kept From Returning
  • Workers’ Comp Claim Been

The questions your team needs answered

Every permanent partial or total disability intake asks these — and why each one matters.

QuestionWhy it matters
Did your injury or illness happen at work or because of your job?A no answer here means the injury may not qualify as work-related at all, so it drives most of the early filtering.
Were you working for an employer (not self-employed) when it happened?Self-employed claimants often fall outside standard workers' comp coverage, so this answer separates viable employer-based claims from likely non-fits.
Have you reported the injury/illness to your employer or started a workers’ comp claim?Whether a claim has actually been started tells your team if the next step is a consultation or first walking the client through filing paperwork.
Has a doctor said you have a lasting impairment or permanent work restrictions because of this injury/illness?A doctor-documented permanent impairment is the core medical fact that turns a general injury claim into a PPD or PTD case.
Has your condition kept you from returning to your old job or from working full-time in the same way as before?Inability to return to the prior job at the same capacity is the functional signal that distinguishes a disability claim from a routine injury claim.
Has your workers’ comp claim been denied, delayed, or have your benefits been reduced or stopped?A denied, delayed, or reduced claim usually means active benefits are at stake right now, which raises the urgency of a response.
Did the injury or illness happen within the last 2 years?How recently the injury occurred affects how time-sensitive the case is and whether older claims warrant a different intake path.

How Cliont scores permanent partial or total disability leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Injury Or Illness Happen: yes
  • Working Employer (Not Self-Employed): yes
  • Reported Injury/Illness Employer Or: yes
  • Doctor Said Have Lasting: yes
  • Condition Kept From Returning: yes
  • Workers’ Comp Claim Been: yes

See the lead your team receives

Permanent Partial Disability Lead

88/100
High Priority
Injury work-relatedYes
Employment statusEmployee, not self-employed
Claim filedYes
Permanent impairment documented by doctorYes
Able to return to old job full-timeNo
Benefits denied, delayed, or reducedYes
Injury within last 2 yearsYes
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for permanent partial or total disability workflows

Cliont capabilityPermanent Partial Or Total Disability application
Weighted lead scoringScores rise sharply when a claimant reports a job-related injury, employer status, doctor-confirmed permanent impairment, and inability to return to their old job — the combination most likely to be a viable PPD/PTD case.
Document captureCollects denial or benefit-reduction letters and medical documentation of permanent restrictions directly in the intake, so your team can see claim status before the first call.
CRM routing by score bandSends high-scoring cases with confirmed impairment and denied or reduced benefits into your CRM as priority leads, while lower-fit answers like self-employment status are still logged but flagged for a lighter-touch response.
Guided video or form widgetLets the prospective client describe their injury, restrictions, and claim status in their own words before your team reviews the intake answers.

Common permanent partial or total disability lead scenarios

Doctor-confirmed permanent impairment

A W-2 employee whose doctor has documented lasting restrictions and who can no longer do their old job full-time — the strongest combination of signals in the catalog.

Benefits denied or reduced mid-treatment

A claimant with a confirmed permanent impairment whose comp payments were cut or denied, pairing high medical severity with an active dispute worth prioritizing.

Injury reported but claim not yet started

The injury happened at work but no claim has been filed, so the intake still scores it but flags the missing paperwork step before a consultation is booked.

Self-employed or contractor injury

The person was hurt on a job site but wasn't an employer's employee, which the intake scores lower since PPD/PTD claims typically require an employment relationship.

Old injury outside the recent window

The injury or illness happened more than two years ago, which the intake weighs lower given the practical timing concerns that come with older claims.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book matters

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

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  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
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Permanent Partial or Total Disability lead-intake FAQs

How does the intake tell a PPD case apart from a PTD case?

It combines the doctor-confirmed permanent impairment answer with whether the person can still work full-time in their old capacity — a permanent restriction plus an inability to return signals PTD, while a restriction alone often points to PPD.

What if the prospective client was hurt on a job site but wasn't technically an employee?

The intake asks directly whether they were working for an employer rather than self-employed, and self-employed responses score lower since most PPD/PTD claims depend on an employer-employee relationship.

Can the intake flag claims that were already denied or reduced?

Yes, the intake asks whether benefits have been denied, delayed, reduced, or stopped, and this answer weighs heavily toward prioritizing the lead for follow-up.

Does the intake check whether the injury happened too long ago to matter?

It asks whether the injury or illness occurred within the last two years, and older injuries are weighted lower so your team can see timing concerns before booking time.

What if the person hasn't reported the injury or filed a claim yet?

The intake still captures the case and scores it, but a 'not yet filed' answer is weighted lower than an active claim so your team knows there's a filing step outstanding.

How is this different from the Denied Claim Appeals or Lump Sum Settlements intake?

This intake is built around impairment ratings and ability to return to work; Denied Claim Appeals focuses on disputing a denial itself, and Lump Sum Settlements is built around a claimant looking to close out an existing claim.

Turn permanent partial or total disability visitors into qualified cases

Give every permanent partial or total disability visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.