By the Cliont product team
Commercial video surveillance lead intake software for security professionals

Video surveillance intake that captures camera count and wiring up

Every enquiry captures property type, approximate camera count, and whether existing wiring is already in place, along with site photos of proposed camera locations. Qualified installs and upgrades route straight to your CRM so you only survey sites that are ready to move forward.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 6
What type of property needs video surveillance?
Retail or business
Office
School

The exact intake your commercial video surveillance leads complete

This is the real 6-question guided intake for Commercial Video Surveillance — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified commercial video surveillance lead should tell you

Installation, expansion, repair, or upgrade of camera-based surveillance systems for retail, office, school, warehouse, or managed properties, scoped by camera count, existing wiring, and who has authority to approve the work.

  • Property Video Surveillance
  • Best Describes What Done
  • How Many Camera Locations
  • Owner Or Authorized Decision-Maker
  • There Existing Wiring Or
  • Soon Want This Work

The questions your team needs answered

Every commercial video surveillance intake asks these — and why each one matters.

QuestionWhy it matters
What type of property needs video surveillance?Segments the lead so you can route, price, and prioritize it correctly.
What best describes what you need done?New installs, upgrades, and repair/troubleshoot requests carry the highest weights, so this answer separates real installer work from a low-effort remote-viewing setup.
Approximately how many camera locations are needed?The camera location range tells you roughly how much labor and equipment the job requires before you ever walk the site.
Are you the owner or authorized decision-maker for this property?A yes-weighted decision-maker means the survey can lead to a signed job, while a no-weighted answer signals you need to confirm authority before scheduling.
Is there existing wiring or infrastructure in place for cameras?Knowing whether wiring already exists tells your team whether they're quoting a straightforward add-on or a full new-construction-style run.
How soon do you want this work completed?An ASAP timeline points to a lead ready to move now, while 'planning ahead, no set date' suggests it can wait behind more time-sensitive surveys.

How Cliont scores commercial video surveillance leads

Every answer is weighted automatically — no manual review required.

Value signals

  • New system installation
  • Add cameras to existing system
  • Repair or troubleshoot existing system
  • Upgrade or replace outdated equipment
  • Set up remote viewing or monitoring
  • Not sure

See the lead your team receives

Commercial Video Surveillance Lead

90/100
High Priority
Property typeWarehouse or industrial
Work neededNew system installation
Camera locations11 to 25
Decision-makerYes
Existing infrastructureNo, this is a new setup
TimelineAs soon as possible
Delivered to: Email · CRM · Calendar

From first click to qualified lead

Follow homeowners and property managers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the job

Smart questions adapt to their job and capture the full scope.

They add photos

Damage photos and details come attached, so you assess before you drive out.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for commercial video surveillance workflows

Cliont capabilityCommercial Video Surveillance application
Weighted lead scoringUses the job-type, decision-maker, and timeline answers together so a new install with an authorized owner asking for ASAP work scores well above a vague, unauthorized, no-rush enquiry.
Structured photo captureCollects site photos of proposed camera locations and the existing wiring or panel before the survey, so your team walks in already knowing what infrastructure exists.
Decision-maker flaggingSurfaces leads where the decision-maker question is answered 'no' so you can confirm authority before you send anyone to survey the property.
CRM routing with contextPushes property type, camera count range, and wiring status into the CRM record so the surveyor has scope detail without a pre-call.

Common commercial video surveillance lead scenarios

New install at a warehouse

Property owner needs a full new system across 11 to 25 camera locations with no existing wiring, and wants work done as soon as possible — the intake flags this as a high-value, urgent lead ready for a survey.

Adding cameras to an office

An existing system needs a handful of extra cameras added, existing wiring is already in place, and there's no set start date — the intake still qualifies it but the timeline signal keeps it out of the urgent queue.

Property manager exploring options

Someone at a multi-unit managed property submits the form but isn't the authorized decision-maker and selects 'Not sure' on both system type and camera count — the intake surfaces this for a confirmation step before a survey is scheduled.

Retail upgrade of outdated equipment

A retail location wants to replace aging cameras, has existing infrastructure to reuse, and needs it done within the month — the intake captures enough detail to scope the visit before it's booked.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book jobs

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Commercial Video Surveillance lead-intake FAQs

How does the intake tell the difference between a new install and an upgrade?

The job-type question separates new system installations, additions to an existing system, repairs, upgrades, and remote-viewing setups, each carrying its own weight so installers and upgrades surface as the highest-value work.

What happens if the person filling out the form isn't the property's decision-maker?

The decision-maker question is weighted so a 'no' answer scores lower than a 'yes,' letting you flag those enquiries for an ownership check before you commit survey time.

Can I get a sense of job size before I schedule a site visit?

Yes — the camera location count question groups leads into ranges from 1 to 4 up through more than 25, so you know roughly what you're walking into before the survey is even booked.

Does the intake handle sites that already have wiring versus a bare install?

The existing infrastructure question captures whether wiring is already in place, is a new setup, or is unknown, which is exactly the detail your installer needs to scope labor before quoting.

How are multi-unit or managed properties handled differently from a single retail site?

The property type question separates retail, office, school, warehouse, and multi-unit or managed properties, so those leads carry that context into your CRM record instead of arriving generic.

What if a lead answers 'Not sure' on the type of work needed?

'Not sure' still carries a scoring weight rather than being discarded, so those leads still qualify — they're simply flagged as needing a scoping conversation before the survey.

Turn commercial video surveillance visitors into qualified jobs

Give every commercial video surveillance visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.