By the Cliont product team
Commercial carpet cleaning intake software for cleaning pros

Know which commercial carpet leads are worth assessment time

Tell us the space type, approximate carpeted square footage, and current condition — stains, odor, or water damage — then upload photos so the intake scores urgency and sends assessment-ready leads straight to your CRM.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 7
What type of commercial space needs carpet cleaning?
Office
Retail store
Medical or healthcare facility

The exact intake your commercial carpet cleaning leads complete

This is the real 7-question guided intake for Commercial Carpet Cleaning — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified commercial carpet cleaning lead should tell you

Cleaning of carpeted flooring in commercial facilities such as offices, retail stores, medical facilities, hospitality venues, and warehouses, qualified by space type, carpeted square footage, current condition, and whether the requester has authority to approve the work.

  • Commercial Space Carpet Cleaning
  • How Much Carpeted Area
  • Main Condition Affecting Carpet
  • Cleaning Service Happen
  • Authorized Approve Service This
  • Cleaning Happen Outside Normal
  • This Recurring Service Or

The questions your team needs answered

Every commercial carpet cleaning intake asks these — and why each one matters.

QuestionWhy it matters
What type of commercial space needs carpet cleaning?The type of space (office, retail, medical, hospitality, warehouse) determines crew size, equipment, and any site-access protocols before an assessment is scheduled.
Roughly how much carpeted area needs cleaning?Carpeted square footage is the primary driver of job size and crew time, so it's the single biggest factor in how high a commercial lead scores.
What is the main condition affecting the carpet?Selecting water damage or suspected mold indicates the job may need handling beyond standard carpet cleaning before crews are dispatched.
When do you need the cleaning service to happen?Timing answers separate leads needing immediate scheduling from those still researching, shaping how quickly the lead should be contacted.
Are you authorized to approve service for this property?Confirming the respondent can approve service for the property prevents crews from being scheduled against someone without authority to sign off.
Does the cleaning need to happen outside normal business hours?An after-hours requirement changes scheduling and staffing needs for facilities that can't be cleaned during operating hours.
Is this a recurring service need or a one-time cleaning?Distinguishing recurring service from a one-time job identifies leads that could become an ongoing maintenance contract rather than a single visit.

How Cliont scores commercial carpet cleaning leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Under 1,000 sq ft
  • 1,000-5,000 sq ft
  • 5,000-20,000 sq ft
  • Over 20,000 sq ft
  • Not sure
  • General dirt or wear

Urgency signals

  • Water damage or moisture

Disqualifiers

  • Not sure yet

See the lead your team receives

Commercial Carpet Cleaning Lead

88/100
High Priority
Space typeHotel or restaurant
Carpeted area5,000-20,000 sq ft
Main conditionPersistent odor
Timing neededAs soon as possible
Authorized to approve serviceYes
Service typeRecurring service
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow homeowners and property managers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the job

Smart questions adapt to their job and capture the full scope.

They add photos

Damage photos and details come attached, so you assess before you drive out.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for commercial carpet cleaning workflows

Cliont capabilityCommercial Carpet Cleaning application
Weighted multiple choice scoringCarpeted area answers (under 1,000 sq ft through over 20,000 sq ft) are weighted so larger commercial footprints rank higher automatically.
Multi-select condition flagsWhen a lead selects water damage or suspected mold under carpet condition, that answer can trigger different routing than a routine dirt-or-wear job.
Authorization gatingThe yes/no question on approval authority separates decision-makers from staff just gathering quotes, so crews aren't scheduled against someone who can't sign off.
Recurring vs. one-time captureFlags leads asking for recurring service so they can be prioritized differently in your CRM than single-visit cleaning requests.

Common commercial carpet cleaning lead scenarios

Large office building

Over 20,000 sq ft with general dirt or wear and a recurring-service need — flagged as high value with an eye toward a maintenance contract, not a one-off job.

Restaurant with odor complaint

Persistent odor flagged, timing set to as soon as possible, one-time cleaning — routed for fast scheduling since the site can't stay in that state during service hours.

Retail manager unsure of scope

Carpeted area marked 'Not sure' and condition marked general dirt or wear — the intake still scores it usable while flagging that a size confirmation is needed before quoting.

Property manager lacking approval

Fills out the form but answers no to being authorized to approve service for the property — sent through at lower weight so the crew isn't scheduled against someone who can't sign off.

Medical facility after hours

Healthcare space with water damage noted and a requirement that cleaning happen outside normal business hours — surfaces the scheduling constraint before a crew is quoted or dispatched.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book jobs

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

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Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Commercial Carpet Cleaning lead-intake FAQs

How does the intake tell a small office job apart from a large facility?

The carpeted area question breaks respondents into size tiers from under 1,000 sq ft up to over 20,000 sq ft, and each tier carries its own weight so larger commercial jobs surface as higher priority automatically.

Can this intake identify recurring contract opportunities versus one-off jobs?

Yes — the intake asks directly whether the need is recurring service or a one-time cleaning, so you can spot maintenance-contract prospects before you ever quote the job.

What happens if the person submitting the form can't actually approve the work?

The authorization question is scored separately, so leads from someone without approval authority for the property come through at a lower weight, prompting a follow-up with the actual decision maker instead of a wasted site visit.

Does the form flag water damage or suspected mold before we show up?

The condition question lets respondents select water damage, moisture, or suspected mold alongside stains or odor, so you know before dispatch if a job needs different handling than a standard clean.

Can leads request cleaning outside normal business hours?

There's a dedicated yes/no question for after-hours need, which matters for facilities like offices, medical sites, or restaurants that can't have carpets cleaned while occupied or open.

How is this intake different from the residential carpet cleaning intake?

This version asks about space type, square footage tiers, authorization to approve work, and recurring versus one-time need — questions built for commercial decision-making, not the residential carpet cleaning intake's household-focused questions.

Turn commercial carpet cleaning visitors into qualified jobs

Give every commercial carpet cleaning visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.