Zero-waste intake that asks what your team actually needs to know
Your zero-waste intake asks about current recycling status, program goals, and how many people or units the program will serve, then flags whether the respondent can approve changes before the lead reaches your CRM.
The exact intake your zero-waste program leads complete
This is the real 7-question guided intake for Zero-Waste Program — the same flow your customers finish before you ever pick up the phone.
What a qualified zero-waste program lead should tell you
A structured plan to redirect a property or organization's waste stream away from landfill through recycling, composting, and source-reduction measures, typically starting with an assessment of current diversion practices and program goals.
- Best Describes Property Or
- Have Any Waste Diversion
- Main Goal This Zero-Waste
- How Many People Or
- Have Authority Approve Or
- Would Like Program Be
- Waste Streams Should Program
The questions your team needs answered
Every zero-waste program intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Which best describes the property or organization type? | The property type separates municipal and managed-facility requests, which typically involve more units and stakeholders, from single residential inquiries. |
| Do you currently have any waste diversion or recycling program in place? | A property with no program yet represents a full build-out opportunity, while an advanced program already in place signals a narrower optimization engagement. |
| What is the main goal for this zero-waste program? | Regulatory or reporting-driven goals often carry a firmer timeline and budget than a general brand-image goal, so the weighting reflects that difference. |
| Approximately how many people or units will the program serve? | The number of people or units served indicates the scale of the site assessment and the complexity of the eventual program design. |
| Do you have authority to approve or implement waste program changes for this property or organization? | Without approval authority, a lead may need to loop in a decision-maker before a site assessment is worth scheduling. |
| When would you like the program to be implemented? | The implementation timeline tells your team whether to prioritize a fast follow-up or plan for a longer sales cycle. |
| Which waste streams should the program prioritize? | Knowing which waste streams matter most, especially hazardous materials or construction debris, helps determine what expertise the site assessment requires. |
How Cliont scores zero-waste program leads
Every answer is weighted automatically — no manual review required.
Value signals
- No program yet
- Basic recycling only
- Partial diversion program
- Advanced program, seeking optimization
- Reduce disposal costs
- Meet regulatory or reporting requirements
See the lead your team receives
Zero-Waste Program Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for zero-waste program workflows
| Cliont capability | Zero-Waste Program application |
|---|---|
| Weighted lead scoring | Answers about current diversion status and program goals carry specific weights, so a lead with no program in place aiming at regulatory compliance surfaces ahead of a lead with an advanced program already running. |
| Multi-select capture | The program goal and waste-stream priority questions accept multiple selections, letting a lead flag both cost reduction and certification goals, or organics and construction debris, without forcing a single choice. |
| Decision-maker flag | The yes/no authority question is scored on its own, so leads without approval power over waste program changes can be routed for follow-up instead of an immediate site assessment. |
| Document and photo upload | Requesting a current hauler invoice or bin photos alongside the answers gives your team a baseline of the property's existing waste setup before a site visit. |
Common zero-waste program lead scenarios
Municipality with no diversion program
A municipal contact selects no program in place and regulatory or reporting requirements as the goal, which the intake weighs as high value alongside a large served-population answer.
Business chasing disposal cost savings
A commercial property with basic recycling only picks reduce disposal costs as the main goal, a combination the intake treats as strong fit even without a compliance driver.
Developer planning ahead of construction
A developer project fills out the intake before the property is occupied, so the served-population and waste-stream answers reflect projected rather than current use.
Managed facility optimizing an existing program
A facility manager with an advanced program seeking optimization still registers as a viable lead, but the intake response differs from a from-scratch program request.
Exploratory inquiry, no approval authority
Someone marks just exploring options for timeline and answers no to having authority over program changes, which the intake scores lower so your team can prioritize accordingly.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More waste and recycling intake templates
Zero-Waste Program lead-intake FAQs
Does the intake distinguish between a homeowner, a business, and a municipality?
Yes. The property or organization type question separates residential, business, developer project, municipality, and managed facility so your team can see the context before reviewing the rest of the answers.
How does the intake handle a property that already has some recycling in place?
The current diversion status question captures whether there's no program yet, basic recycling only, a partial diversion program, or an advanced program seeking optimization, and each level carries a different weight toward the lead's overall fit.
Can the intake tell me why the property wants a zero-waste program?
Yes, the goal question is multi-select, so a lead can flag disposal-cost reduction, regulatory or reporting requirements, sustainability certification goals, and brand image together rather than being forced into one answer.
What happens if the person submitting the form isn't authorized to approve a program?
The intake asks directly whether the respondent has authority to approve or implement waste program changes, and a no answer is weighted lower so you can route it differently than a lead with decision-making power.
Does the intake capture which waste streams matter most to the property?
It does, through a multi-select question covering organics, plastics, paper, electronics, construction debris, and hazardous materials, so your team knows what the site assessment needs to focus on.
Will I know how big the program needs to be before I schedule a site assessment?
Yes, the intake asks how many people or units the program will serve, ranging from under 50 to over 5,000, so you can gauge scope before committing time to a survey.
Turn zero-waste program visitors into qualified jobs
Give every zero-waste program visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.