Which gate repair enquiries deserve estimate time
Homeowners tell you the gate type, the main problem, and whether the gate is completely stuck before you drive out, plus photos of the damaged hardware so you can scope the repair in advance.
The exact intake your gate repair leads complete
This is the real 6-question guided intake for Gate Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified gate repair lead should tell you
Repair of a gate that won't open or close properly, has a failed motor or hardware, or shows structural damage such as bending or sagging, regardless of gate type or material.
- Gate Repair
- Main Problem With Gate
- Gate Completely Stuck Or
- Material Gate Made
- Property Owner Or Authorized
- Soon This Repair Completed
The questions your team needs answered
Every gate repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of gate needs repair? | The gate type flags whether the job likely needs motor and electrical skill (automatic) versus standard hardware repair (swing, sliding, pedestrian). |
| What is the main problem with the gate? | The main problem carries the widest weight spread in the catalog, separating high-effort motor and structural failures from lower-effort noise or misalignment fixes. |
| Is the gate completely stuck or unusable right now? | A completely stuck or unusable gate carries the highest yes-weight in the catalog, signaling a safety or security issue that likely needs a faster response. |
| What material is the gate made of? | Segments the lead so you can route, price, and prioritize it correctly. |
| Are you the property owner or authorized to approve this repair? | A no answer drops the weight sharply, since someone who can't approve the repair can waste an estimate visit if the job can't be authorized on the spot. |
| How soon do you need this repair completed? | An immediate/safety timeline carries the top weight, letting you distinguish a same-day emergency from a flexible, no-rush repair request. |
How Cliont scores gate repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Won't open or close
- Motor or electronic issue
- Noisy or misaligned
- Other issue
- Gate Completely Stuck Or: yes
- Property Owner Or Authorized: yes
Urgency signals
- Broken hinges or hardware
- Bent, sagging, or structural damage
- Immediately (safety or security issue)
See the lead your team receives
Automatic Gate Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for gate repair workflows
| Cliont capability | Gate Repair application |
|---|---|
| Conditional branching | Selecting an automatic or motorized gate can route the lead differently than a manual swing or sliding gate, since motor issues typically need different technician skills. |
| Weighted lead scoring | "Won't open or close" and motor/electronic issues score higher than noisy or misaligned gates, so your CRM surfaces the calls most likely to need a repair versus a quick adjustment. |
| Authorization screening | A non-owner response to the approval question lowers the lead's score, flagging it for a quick ownership check before you commit estimate time. |
| Urgency-based routing | An immediate/safety timeline paired with a stuck gate can trigger faster notification than a flexible-timeline hardware complaint. |
Common gate repair lead scenarios
Automatic gate stuck open
A motorized gate won't close and the homeowner flags it as an immediate safety or security issue, which pushes the lead straight to the top of your queue.
Motor or electronic failure
The gate operates on a track or hinge but the drive unit has failed, a higher-weighted problem that usually needs a technician with electrical experience, not just a hardware fix.
Worn hinges, no rush
A swing gate is noisy or slightly misaligned and the homeowner selects a flexible timeline, letting you schedule it around higher-priority stuck-gate calls.
Storm-damaged structural sag
A wood or metal gate is bent or sagging after weather damage, a structural issue that scores high regardless of how soon the homeowner wants it fixed.
Tenant requesting repair
The person filling out the form isn't the property owner and can't approve the job, so the intake flags it for a quick ownership check before you commit to a visit.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More fencing and gates intake templates
Gate Repair lead-intake FAQs
Does the intake ask different questions depending on the type of gate?
The homeowner first selects whether it's a swing, sliding, automatic, or pedestrian gate, so you can see at a glance whether the job needs motor expertise or standard hardware work before you decide who to send.
How does Cliont flag a gate that's a safety or security risk right now?
The intake asks whether the gate is completely stuck or unusable and how soon the repair is needed, and an immediate-safety answer combined with a stuck gate carries the highest weight in the catalog, pushing that lead to the top of your CRM.
Does the intake check whether the person requesting the repair can actually approve it?
Yes, the form asks whether the respondent is the property owner or authorized to approve the work; a no answer drops the lead's score so you can follow up on ownership before booking an estimate.
How are motor or electronic problems distinguished from a simple hardware fix?
The main-problem question separates motor and electronic issues from broken hinges, sagging structure, or noise, each carrying its own weight so higher-effort motor repairs stand out from routine hardware calls.
What photos or video does the intake collect before I quote the repair?
Homeowners are asked to upload photos of the gate and its hardware or motor, plus a video of the gate attempting to open or close if it's still partly operable, so you can scope the repair before driving out.
Can this intake handle wood, metal, and vinyl gates, or only one material?
The catalog includes a material question covering wood, metal, vinyl, or other, so the same intake works across gate materials without you needing separate forms for each.
Turn gate repair visitors into qualified jobs
Give every gate repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.