Air duct intake that flags mold, pests, and water damage up front
Homeowners share their reason for cleaning, vent count, and any known duct issues like mold, pests, or water damage, plus photos of vents and ductwork, so you can see which jobs are worth an estimate before you drive out.
The exact intake your air duct cleaning leads complete
This is the real 7-question guided intake for Air Duct Cleaning — the same flow your customers finish before you ever pick up the phone.
What a qualified air duct cleaning lead should tell you
Cleaning of the supply and return ductwork in a home or building to remove built-up dust, debris, mold, or pest contamination from the HVAC system.
- Property Duct Cleaning
- Main Reason Wanting Duct
- How Many Air Vents
- Have Authority Approve This
- Soon Would Like Duct
- Hvac System Accessible Service
- There Any Known Issues
The questions your team needs answered
Every air duct cleaning intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of property needs duct cleaning? | Segments the lead so you can route, price, and prioritize it correctly. |
| What is your main reason for wanting duct cleaning? | Visible dust, odor, and post-renovation debris carry the highest weights, so this answer sets the baseline value of the lead. |
| Approximately how many air vents does the property have? | Segments the lead so you can route, price, and prioritize it correctly. |
| Do you have authority to approve this service for the property? | A 'no' on approval authority drops the score sharply, warning you the lead may need to loop in a landlord or spouse before scheduling. |
| How soon would you like the duct cleaning done? | Timeline is one of the most heavily weighted answers, separating same-week jobs from window-shoppers still exploring options. |
| Is the HVAC system currently accessible for service technicians? | Confirming the HVAC system is accessible ahead of time avoids sending a crew out to a job they can't actually start. |
| Are there any known issues such as mold, pests, or water damage in the ducts? | Water damage is the intake's only defined urgent signal, so selecting it should move a lead to the front of the queue. |
How Cliont scores air duct cleaning leads
Every answer is weighted automatically — no manual review required.
Value signals
- Visible dust or debris from vents
- Persistent odor from vents
- After renovation or construction
- Routine maintenance
- Not sure
- Have Authority Approve This: yes
Urgency signals
- Water damage
See the lead your team receives
Air Duct Cleaning Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for air duct cleaning workflows
| Cliont capability | Air Duct Cleaning application |
|---|---|
| Conditional scoring logic | Weights the reason-for-cleaning answer alongside approval authority and timeline, so a dusty-vent job from an authorized homeowner scores higher than a vague 'not sure' inquiry. |
| Urgency flagging | Automatically surfaces any lead that selects water damage in the known-issues question, since that's the intake's defined urgent condition. |
| Photo capture on intake | Collects vent and ductwork photos from the homeowner up front, giving your crew a visual reference before they commit to a drive-out. |
| CRM routing by score band | Sends leads with confirmed approval authority and a near-term timeline straight into your CRM as ready-for-estimate, while lower-authority leads route in for follow-up. |
Common air duct cleaning lead scenarios
Water damage found in ductwork
A homeowner flags water damage in the known-issues question, which is the intake's only urgent signal, so the lead can be surfaced ahead of routine cleaning requests.
Post-renovation dust cleanup
After construction or renovation, dust in the vents is a high-value reason with a larger vent count and confirmed approval authority, making this an easy quote.
Routine maintenance, no urgency
A homeowner selects routine maintenance as the reason and 'within a few months' or 'just exploring' for timeline, signaling a lead worth nurturing rather than dispatching immediately.
Tenant without approval authority
Someone fills out the form but answers no to having authority to approve the service, which drops the lead's weight since the actual decision-maker still needs to sign off.
Large commercial property inquiry
A caller selects commercial property with 21+ vents, a scope and vent count that changes what the estimate and crew size will look like compared to a single-family job.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More hvac intake templates
Air Duct Cleaning lead-intake FAQs
How does the intake treat mold, pests, or water damage answers?
The known-issues question is multi-select, and water damage is the intake's designated urgency signal, so a lead reporting it stands out from a routine dust-and-debris request.
Can the intake tell me the scale of the job before I quote it?
Yes, the vent count question (1-10, 11-20, 21 or more, or not sure) gives you a rough scope indicator alongside the property type before you commit to a site visit.
How do you avoid quoting jobs to people who can't approve the work?
The approval-authority question is weighted heavily in scoring, so a 'no' answer pulls the lead's score down and flags it as needing a decision-maker before you schedule.
What if the property is commercial instead of residential?
The property type question captures single-family, multi-family, commercial, or other, so commercial inquiries are still qualified through this same intake and can be handled or handed off as you prefer.
What photos does the intake collect from the homeowner?
Homeowners are prompted to upload photos of vent covers and any visible ductwork or contamination, giving you a first look at the system before dispatch.
Does the timeline question affect how leads are prioritized?
Yes, 'as soon as possible' carries the highest weight while 'just exploring options' carries the lowest, so urgent requests naturally rank above ones still in the research stage.
Turn air duct cleaning visitors into qualified jobs
Give every air duct cleaning visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.