Solar panel repair intake that captures the issue type up front
Homeowners describe exactly what's wrong — no power output, reduced output, or visible damage — confirm warranty status and roof access, then upload photos or an inverter error screenshot before you ever schedule a truck roll.
The exact intake your solar panel repair leads complete
This is the real 7-question guided intake for Solar Panel Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified solar panel repair lead should tell you
Diagnostic and repair intake for solar systems that have stopped producing, are underperforming, or are showing physical or electrical faults, used to establish what's wrong and how fast it needs attention before a technician is dispatched.
- Issue Experiencing With Solar
- Solar System Functioning Normally
- Property Solar System Installed
- Property Owner Or Authorized
- Soon Repair Completed
- Solar System Still Under
- Provide Access Roof Or
The questions your team needs answered
Every solar panel repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What issue are you experiencing with your solar panel system? | The specific malfunction reported (no power vs. reduced output vs. physical damage vs. error alert) sets both the urgency and the likely repair complexity. |
| Was the solar system functioning normally before this issue occurred? | Confirming the system was working normally before the issue helps rule out a pre-existing install problem versus a new fault. |
| What type of property is the solar system installed on? | Segments the lead so you can route, price, and prioritize it correctly. |
| Are you the property owner or an authorized representative for this repair? | Verifying ownership or authorization upfront prevents scheduling an estimate for someone who can't approve the repair or payment. |
| How soon do you need the repair completed? | Timing separates same-day, no-power emergencies from flexible or exploratory inquiries that don't need urgent dispatch. |
| Is the solar system still under manufacturer or installer warranty? | Warranty status determines whether the repair may need to route through the manufacturer or installer instead of a paid service call. |
| Can you provide access to the roof or area where the panels are installed? | Roof or panel access confirms whether the crew can reach the system safely before a technician is scheduled to the site. |
How Cliont scores solar panel repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- No power output
- Reduced power output
- Visible physical damage
- Error alerts or warning lights
- Inverter or monitoring issue
- Not sure
Urgency signals
- Immediately
See the lead your team receives
Solar Panel Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for solar panel repair workflows
| Cliont capability | Solar Panel Repair application |
|---|---|
| Conditional follow-up prompts | When a homeowner selects 'Not sure' on the issue-type question, Cliont can surface a follow-up asking for an inverter error code or app screenshot instead of leaving the diagnosis blank. |
| Photo and screenshot capture | Homeowners upload panel damage photos or inverter/monitoring app error screens directly in the intake, so your crew has visual context before quoting a repair. |
| Weighted lead scoring | Issue severity (no power vs. reduced output vs. error alert) combines with the timing answer to separate an urgent no-power outage from a flexible-timeline performance dip. |
| Ownership verification flag | A 'no' answer on the property owner/authorized representative question is flagged in the CRM record so you can confirm authorization before booking an estimate. |
| Warranty status tagging | The warranty question tags each lead as under-warranty, expired, or unknown, so office staff know whether to loop in the original installer before scheduling. |
Common solar panel repair lead scenarios
System went completely dark
Homeowner reports no power output and needs the repair done immediately, with the system previously working fine — the intake flags this as a high-value, same-day priority.
Slow decline in output
Production has dropped gradually over weeks and the homeowner is flexible on timing, so the lead is captured and scored without pushing for urgent dispatch.
Storm damage with photos
Visible physical damage is reported after a weather event, and the homeowner uploads panel photos so the crew can scope the repair before rolling a truck.
Tenant inquiring, not owner
The person filling out the form isn't the property owner or authorized representative, which the intake flags for confirmation before an estimate is scheduled.
Unclear inverter error alert
Homeowner sees a warning light but doesn't know what it means, selecting 'Not sure' on the issue type — the lead still routes through with a note to gather more detail on the call.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More solar and home energy intake templates
Solar Panel Repair lead-intake FAQs
How does this intake avoid mixing up repair leads with full replacement leads?
The issue-type question is built for malfunctions and damage, not full system swaps, so homeowners asking about replacing an aging or obsolete system are better matched to the separate Solar Panel Replacement intake.
What happens if the homeowner doesn't know what's wrong with their system?
The 'Not sure' option on the issue question is still captured and scored, and the lead is flagged for a diagnostic follow-up call rather than dropped or under-qualified.
Does warranty status change how the lead is routed?
Yes — the warranty question tells you upfront whether the job may need to be coordinated with the manufacturer or original installer versus billed as a standalone repair.
Can the intake confirm the person requesting the repair is authorized to approve it?
The property owner/authorized representative question is asked directly, so tenants or unrelated inquirers are flagged before you schedule a site visit.
How are 'Immediately' repair requests treated differently?
Homeowners who select Immediately on the timing question are surfaced as urgent leads, separate from those who are within a week, within a month, or just exploring options.
What if the panels are hard to access, like a steep or restricted roof?
The roof/panel access question is asked before dispatch, so a 'no' answer prompts you to confirm access logistics rather than discovering it on-site.
Turn solar panel repair visitors into qualified jobs
Give every solar panel repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.