By the Cliont product team
Export, import & trade compliance lead intake software for corporate counsel

Trade compliance intake that captures CBP notices and deadlines up

Ask prospective clients whether they currently import or export, whether CBP or another agency has already made contact, and whether a shipment or compliance deadline falls within 30 days, then collect notices and shipment records before anyone books a consultation.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
Are you a business owner, employee, or authorized representative seeking help for a company (not just a personal purchase)?
Yes
No

The exact intake your export import and trade compliance leads complete

This is the real 7-question guided intake for Export Import and Trade Compliance — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified export import and trade compliance lead should tell you

Legal assistance for companies importing into or exporting from the U.S., covering product classification, valuation, country-of-origin marking, export controls, sanctions screening, and responses to CBP notices, audits, or penalties.

  • Business Owner, Employee, Or
  • Company Import Into U.S.
  • Help With U.S. Trade
  • Help With Export Controls
  • Received Notice, Audit Request,
  • There Urgent Deadline (Within
  • Identify Products And Countries

The questions your team needs answered

Every export import and trade compliance intake asks these — and why each one matters.

QuestionWhy it matters
Are you a business owner, employee, or authorized representative seeking help for a company (not just a personal purchase)?A no answer signals a personal purchase rather than a company matter, which the catalog weights far lower than a confirmed business representative.
Does your company currently import into the U.S. or export from the U.S., or plan to do so in the next 6 months?Confirming current or planned import/export activity establishes that trade compliance work actually applies to this business.
Do you need help with U.S. trade rules such as product classification, country-of-origin marking, valuation, customs entry issues, or duty/tariff planning?A "yes" flags a higher-value, higher-urgency lead you’ll want to reach first.
Do you need help with export controls or sanctions (for example, shipping to certain countries, restricted items, or screening customers/partners)?Export control and sanctions needs often require faster, higher-stakes advice than general customs questions, which is reflected in its weight.
Have you received a notice, audit request, seizure, penalty, or other contact from U.S. Customs (CBP) or another U.S. government agency about your trade activity?A prior CBP notice, audit, seizure, or penalty means the matter is already active with a government agency, not hypothetical.
Is there an urgent deadline (within the next 30 days) for a shipment, government response, or compliance decision?A 30-day deadline tied to a shipment or government response is the intake's specific urgency trigger for this subservice.
Can you identify the products and the countries involved (where the goods come from and where they are going)?Knowing the specific products and countries involved tells you how much scoping work remains before a consultation is useful.

How Cliont scores export import and trade compliance leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Business Owner, Employee, Or: yes
  • Company Import Into U.S.: yes
  • Help With U.S. Trade: yes
  • Help With Export Controls: yes
  • Received Notice, Audit Request,: yes
  • There Urgent Deadline (Within: yes

Urgency signals

  • There Urgent Deadline (Within

See the lead your team receives

Export Compliance Lead — CBP Penalty Notice

92/100
High Priority
Requester roleCompany representative
Trade activityCurrently exports from the U.S.
Assistance neededExport controls and sanctions screening
Government contactReceived a CBP penalty notice
DeadlineResponse due within 30 days
Products/countries identifiedYes — components shipped to three countries
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for export import and trade compliance workflows

Cliont capabilityExport Import And Trade Compliance application
Document upload widgetLets a prospective client attach a CBP notice, penalty letter, or shipping documents at intake so you can review the actual paperwork before scheduling a consultation.
Conditional branchingRoutes a lead down a customs/tariff path or an export control/sanctions path depending on which type of help they select, instead of treating every trade question the same way.
Urgency flaggingFlags any lead who answers yes to the 30-day deadline question so a shipment held at the border or a government response due date doesn't sit unread.
Automatic lead scoringWeights a prior CBP notice, audit, or penalty contact and confirmed business status heavily, so enforcement-driven matters surface above general inquiries.

Common export import and trade compliance lead scenarios

CBP penalty or seizure notice

A company reports it already received a notice, audit request, or penalty from CBP, which the intake flags as high value even before checking for an urgent deadline.

New exporter needs sanctions screening

A business plans to start shipping to new markets and needs help screening restricted parties or countries, distinct from a customs classification question.

Ongoing importer, tariff question

A company that already imports asks about duty planning or country-of-origin marking with no government contact or deadline pressure, so it scores well but without urgency.

Consumer with a personal shipment

An individual asking about a personal purchase rather than a company matter answers no to the business-representative question, which the intake weights as low value.

Planned trade activity, unclear details

A company intends to import or export within six months but cannot yet name the specific products or countries involved, which the intake still captures for later follow-up.

Connect Cliont to your workflow

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Notify your team

Email, SMS, Slack

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  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
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Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
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Export Import and Trade Compliance lead-intake FAQs

Can the intake tell the difference between an urgent CBP enforcement matter and a routine compliance question?

Yes. The intake asks whether the company has already been contacted by CBP or another agency and separately whether there's a deadline within 30 days, so a penalty notice with a looming response date scores far higher than a general classification question.

Will the intake filter out personal shipments instead of business trade matters?

The intake opens by confirming whether the person is a business owner, employee, or authorized representative rather than someone with a personal purchase, so individual consumer inquiries surface as lower priority.

Does the intake separate customs and tariff questions from export control or sanctions matters?

It asks about the two areas separately, so you can see whether a lead needs help with classification, valuation, and duty planning versus export controls, restricted parties, or sanctions screening before you take the call.

What if a prospective client doesn't know the countries or products involved yet?

The intake still records that the details aren't identified yet, which lowers the lead's score slightly but doesn't disqualify it, so you can see up front how much groundwork the matter still needs.

What can prospective clients upload before the consultation?

The intake collects CBP notices, audit or penalty letters, and shipment or customs documentation so you can review the actual paper trail before the call instead of during it.

Where do qualified trade compliance leads end up?

Every lead that clears your scoring threshold is sent to your CRM with its answers attached, so you're not re-asking the business, trade activity, and deadline questions on the call.

Turn export import and trade compliance visitors into qualified cases

Give every export import and trade compliance visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.