By the Cliont product team
Theft and shoplifting lead intake software for criminal defense lawyers

Theft intake that captures court dates and custody status up front

The intake asks whether a court date has been set, confirms the incident happened in a state where the firm can practice, and checks whether the accused is out of custody before a consultation is offered. Prospective clients can attach charging paperwork or a summons directly from the form.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
Are you looking for a lawyer to help with a theft or shoplifting charge or investigation in the United States?
Yes
No

The exact intake your theft and shoplifting leads complete

This is the real 7-question guided intake for Theft and Shoplifting — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified theft and shoplifting lead should tell you

A theft or shoplifting charge involving allegedly taking merchandise or property without paying, retail fraud (return scams), or possession of stolen goods, evaluated for jurisdiction, case stage, and custody status before a consultation is booked.

  • Lawyer Help With Theft
  • Court Date Been Set,
  • This Situation Happen Within
  • Incident Happen In Specific
  • Case About Theft/Shoplifting (
  • Person Who Accused Or
  • Out Jail (Not In

The questions your team needs answered

Every theft and shoplifting intake asks these — and why each one matters.

QuestionWhy it matters
Are you looking for a lawyer to help with a theft or shoplifting charge or investigation in the United States?Confirms the person is actually looking for legal help on a theft matter rather than browsing, filtering out unrelated submissions before scoring even starts.
Has a court date been set, or have you been told you may be charged soon?A set court date or pending charge is the strongest signal that the matter is active and time-sensitive, carrying the heaviest weight in the catalog.
Did this situation happen within the last 2 years?Recent incidents are more likely to still be actionable for defense, while older ones may need expungement instead of active representation.
Did the incident happen in a specific U.S. state where you can hire a lawyer to represent you?Confirms the incident occurred in a state where the firm can actually appear, preventing wasted consultation time on out-of-jurisdiction matters.
Is the case about theft/shoplifting (for example, taking items from a store, alleged stolen property, or returning items for money) rather than a different type of crime?Verifies the case is genuinely a theft/shoplifting matter and not a different charge type that belongs on a sibling page.
Are you the person who is accused or the parent/guardian of the person accused?Identifies whether the form was filled out by the accused or a parent/guardian, which changes who the firm needs to be in contact with.
Are you currently out of jail (not in custody) and able to communicate with a lawyer?Custody status affects how quickly and through what channel the firm needs to follow up, since someone in custody has different communication constraints.

How Cliont scores theft and shoplifting leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Lawyer Help With Theft: yes
  • Court Date Been Set,: yes
  • This Situation Happen Within: yes
  • Incident Happen In Specific: yes
  • Case About Theft/Shoplifting (: yes
  • Person Who Accused Or: yes

See the lead your team receives

Theft and Shoplifting Lead

91/100
High Priority
Seeking help withTheft/shoplifting charge
Court date setYes
Incident within last 2 yearsYes
State of incidentLicensed state
Relationship to caseAccused
Custody statusOut of jail
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for theft and shoplifting workflows

Cliont capabilityTheft And Shoplifting application
Weighted scoringA confirmed court date carries the highest single weight in the catalog, so intakes with charges already filed automatically outscore early-stage or informal inquiries.
Jurisdiction filteringThe state-of-incident question lets the firm automatically down-rank or route away leads from states where they can't appear in court.
Case-type validationThe theft/shoplifting-specific question keeps misrouted charges like burglary or fraud from being scored as if they were a fit for this practice area.
CRM routingHigh-scoring theft leads with a set court date and confirmed jurisdiction can be sent straight to the CRM as consultation-ready instead of sitting in a general inbox.
Document upload widgetProspective clients can attach a citation, charging document, or court notice at intake, giving the attorney case details before the consultation call.

Common theft and shoplifting lead scenarios

Court date already scheduled

A prospective client answers yes to a set court date, which carries the highest weight in the catalog and should route straight to the CRM as a priority matter.

Store accusation, no charges filed yet

The person was stopped by loss prevention or received a demand letter but hasn't been charged; the intake still captures jurisdiction and timing so the firm can decide whether to engage pre-charge.

Parent inquiring for a minor

A parent completes the intake on behalf of an accused juvenile, which the accused/guardian question is built to catch so the firm knows who they'd actually be representing.

Incident happened out of state

The theft occurred in a state where the firm isn't licensed to appear, so the jurisdiction question flags the mismatch before any consultation time is offered.

Old shoplifting case, no active charge

The incident happened more than two years ago with nothing pending, which lowers the intake score and may point the person toward an expungement conversation instead of active defense.

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  • Photo, video & file upload
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  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
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Theft and Shoplifting lead-intake FAQs

How does the intake handle cases outside the state where the firm is licensed?

One catalog question directly confirms the incident happened in a specific U.S. state, so out-of-jurisdiction submissions score lower and can be routed differently instead of landing as a booked consultation.

Can the intake tell the difference between shoplifting and other theft-adjacent charges?

Yes, a dedicated question confirms the matter is actually about theft or shoplifting rather than a different type of crime, so misfiled inquiries for other charges (like fraud or robbery, which have their own subservice pages) don't get mixed in.

What happens if the person is still in custody?

The intake asks whether the accused is currently out of jail and able to communicate with a lawyer, which affects how the firm should follow up and whether a standard consultation booking even makes sense yet.

Does the intake work if a parent is inquiring for their child?

Yes, one question confirms whether the person filling out the form is the accused or their parent/guardian, so the firm knows exactly who they'd be representing before the consultation is scheduled.

Will the intake flag a case that happened years ago?

The catalog includes a question on whether the incident happened within the last two years; older cases score lower and may be better suited to a different conversation, such as expungement, than active defense.

What documents can a prospective client upload before the consultation?

The intake can collect charging paperwork, a citation or summons, and any court notice tied to the case so the firm has the basics on hand before the first conversation.

Turn theft and shoplifting visitors into qualified cases

Give every theft and shoplifting visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.