By the Cliont product team
FCRA background check lead intake software for employment lawyers

FCRA intake that captures the adverse-action notice gap

The intake asks whether a third-party company ran the check, whether the candidate lost a job opportunity because of it, and whether the report contained mixed-up or wrong information — then collects the background report and any adverse-action notice before a qualified case lands in your CRM.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
Was the background check used for a job, promotion, or work assignment in the United States?
Yes
No

The exact intake your background checks fcra leads complete

This is the real 7-question guided intake for Background Checks FCRA — the same flow your customers finish before you ever pick up the phone.

Preview
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What a qualified background checks fcra lead should tell you

Claims arising when an employer or staffing agency uses a third-party background check to make a hiring, promotion, or firing decision without following the Fair Credit Reporting Act's notice and dispute procedures, or when the report itself contained inaccurate information.

  • Background Check Used Job,
  • Employer Or Staffing Agency
  • Lose Job Opportunity Or
  • Before Negative Job Decision,
  • Report Include Wrong Or
  • After Tried Dispute Or
  • This Happen Within Last

The questions your team needs answered

Every background checks fcra intake asks these — and why each one matters.

QuestionWhy it matters
Was the background check used for a job, promotion, or work assignment in the United States?Confirms the check was tied to a U.S. employment decision, which determines whether FCRA employment provisions even apply.
Did an employer or staffing agency use a third-party company to run the background check (not just an in-house search)?A third-party consumer reporting agency triggers standard FCRA notice obligations that an in-house-only search does not.
Did you lose a job opportunity or face a negative job decision (like not being hired, being fired, or being denied a promotion) because of the background check?An actual negative job outcome is what turns a background check concern into a concrete adverse-action claim.
Before the negative job decision, did you NOT receive a copy of the background report and a written summary of your rights?Skipping the pre-adverse action report and rights summary is one of the most common and provable FCRA procedural violations.
Did the report include wrong or mixed-up information about you (for example, someone else’s record, a case that was dismissed, or an incorrect status)?Inaccurate or mismatched information in the report points to a possible reasonable-procedures violation by the reporting agency.
After you tried to dispute or explain the report, did the employer still move forward with the negative decision without giving you time to respond?Proceeding with the decision despite an unresolved dispute strengthens the case that the employer disregarded the candidate's rights.
Did this happen within the last 2 years?A "yes" flags a higher-value, higher-urgency lead you’ll want to reach first.

How Cliont scores background checks fcra leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Background Check Used Job,: yes
  • Employer Or Staffing Agency: yes
  • Lose Job Opportunity Or: yes
  • Before Negative Job Decision,: yes
  • Report Include Wrong Or: yes
  • After Tried Dispute Or: yes

See the lead your team receives

FCRA Background Check Lead

91/100
High Priority
Used for job decisionYes - not hired
Third-party vendor usedYes
Negative decision occurredYes
Received report/rights notice firstNo
Report contained wrong informationYes - mismatched record
Employer proceeded despite disputeYes
Occurred within last 2 yearsYes
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for background checks fcra workflows

Cliont capabilityBackground Checks FCRA application
Automated lead scoringWeights whether the check came from a third-party vendor, whether a negative job decision resulted, and whether the report was inaccurate or the notice was skipped, so FCRA-viable leads surface above ones that are just background-check inquiries.
Conditional question branchingIf the check wasn't used for a U.S. job, promotion, or assignment, the intake can shortcut the remaining questions and route the lead as lower fit instead of running the full FCRA sequence.
Document upload captureCollects the background check report and any adverse-action notice or dispute correspondence up front, so your team reviews the paper trail before the first consultation.
CRM routingSends only leads with a documented adverse action, missing notice, or disputed inaccuracy into your CRM, keeping in-house-only or outside-the-window inquiries out of your pipeline.

Common background checks fcra lead scenarios

Rejected with no pre-adverse notice

The candidate lost a job offer because of the check but was never given a copy of the report or a written summary of rights beforehand — a core FCRA notice violation the intake flags directly.

Wrong record, employer ignored dispute

The report mixed up the candidate with someone else's record, and the employer moved forward with the negative decision without giving time to respond — the intake captures both the inaccuracy and the failure to pause.

In-house check, no vendor involved

The employer ran the search itself rather than using a third-party consumer reporting agency, which takes the matter outside standard FCRA coverage and scores as lower fit.

Old incident outside the recent window

The background check and job decision happened more than two years ago, which the intake surfaces early so you can weigh timing before offering a consultation.

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Pay Per Lead

Only pay when you receive a qualified lead.

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  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
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Background Checks FCRA lead-intake FAQs

Does the intake ask whether the candidate received a pre-adverse action notice?

Yes. It asks whether the prospective client did NOT receive a copy of the background report and a summary of rights before the negative decision, which is one of the strongest signals in the catalog.

How does the intake handle background checks run in-house instead of through a vendor?

The intake asks whether an employer or staffing agency used a third-party company to run the check. An in-house-only search scores lower since it sits outside typical FCRA reporting-agency obligations.

What if the report had wrong or mixed-up information but the employer didn't hire based on it?

The intake captures both the inaccuracy question and the negative-decision question separately, so you can see whether an error existed even if it didn't yet cost the candidate the job.

Does the intake flag disputes the employer ignored?

Yes, it asks whether the employer moved forward with the negative decision after the candidate tried to dispute or explain the report, which points to a stronger procedural violation.

Why does the intake ask how recently this happened?

Timing matters for FCRA matters, so the intake asks whether the incident occurred within the last two years and surfaces that answer for you to evaluate before scheduling a consultation.

Can I use this same intake for other employment claims, like wrongful termination?

This intake is built specifically for FCRA background check fact patterns; wrongful termination, retaliation, and other sibling subservices each have their own catalog tailored to that claim type.

Turn background checks fcra visitors into qualified cases

Give every background checks fcra visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.