By the Cliont product team
Undue influence claim intake software for estate & probate attorneys

See the vulnerability and control signals before you say yes

Every undue influence enquiry runs through questions on vulnerability, caregiver benefit, and excluded beneficiaries, with medical records and witness statements collected upfront so you can see whether the case has legs before you schedule a consultation.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
Do you believe that someone exerted undue influence over a person to change their will, trust, or other estate planning documents in their favor?
Yes
No

The exact intake your undue influence claims leads complete

This is the real 7-question guided intake for Undue Influence Claims — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified undue influence claims lead should tell you

A claim that someone in a position of trust manipulated a vulnerable person into changing a will, trust, or other estate document in the influencer's favor, at the expense of the natural beneficiaries.

  • Believe That Someone Exerted
  • Person Who Made Will
  • Caregiver, Family Member, Or
  • Other Family Members Or
  • Person Who Allegedly Exerted
  • Have Evidence Such As
  • Within Applicable Statute Limitations

The questions your team needs answered

Every undue influence claims intake asks these — and why each one matters.

QuestionWhy it matters
Do you believe that someone exerted undue influence over a person to change their will, trust, or other estate planning documents in their favor?This is the threshold belief that the caller is describing an undue influence claim at all, so it anchors the entire score.
Was the person who made the will or trust elderly, ill, isolated, or in a vulnerable condition at the time the documents were signed or changed?Vulnerability at the time of signing is a core legal element of undue influence, so a yes here substantially strengthens the claim.
Did a caregiver, family member, or other person in a position of trust benefit disproportionately from the changes to the estate plan?A caregiver or trusted person receiving a disproportionate benefit is one of the clearest fact patterns attorneys look for in these cases.
Were other family members or natural beneficiaries suddenly excluded or had their share significantly reduced?Sudden exclusion of natural beneficiaries suggests the change deviated from the person's likely prior intent.
Did the person who allegedly exerted influence control access to the vulnerable person, their finances, or their legal counsel?Control over access to the vulnerable person, their finances, or counsel is often the mechanism by which influence was exerted, making it a strong indicator.
Do you have evidence such as medical records, witness statements, or a pattern of isolation that supports an undue influence claim?Existing documentation like medical records or witness statements shows how provable the claim is likely to be, not just how plausible.
Are you within the applicable statute of limitations to bring an undue influence claim in your state?A claim outside the statute of limitations may not be viable regardless of how strong the facts are, so this answer affects whether the case is worth pursuing at all.

How Cliont scores undue influence claims leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Believe That Someone Exerted: yes
  • Person Who Made Will: yes
  • Caregiver, Family Member, Or: yes
  • Other Family Members Or: yes
  • Person Who Allegedly Exerted: yes
  • Have Evidence Such As: yes

See the lead your team receives

Undue Influence Claim Lead

88/100
High Priority
Believes undue influence occurredYes
Was the person elderly, ill, or isolatedYes
Caregiver benefited disproportionatelyYes
Other beneficiaries excluded or reducedYes
Influencer controlled access to person/financesYes
Supporting evidence availableYes - medical records and witness statement
Within statute of limitationsYes
Delivered to: Email · CRM

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for undue influence claims workflows

Cliont capabilityUndue Influence Claims application
Weighted lead scoringEach of the seven undue influence questions carries its own weight, so a 'yes' on caregiver benefit and control of access pushes a lead's score up far more than a general belief that something felt wrong.
Conditional document requestsOnce a prospective client says yes to the core influence question, the intake asks them to attach medical records, witness statements, and the estate documents in question before the case reaches your CRM.
Statute-of-limitations flaggingThe intake surfaces the statute-of-limitations answer separately on the lead card, so a strong fact pattern outside the filing window doesn't get mistaken for a fresh, actionable claim.
CRM routing with lead bandLeads that combine vulnerability, disproportionate caregiver benefit, and sudden exclusion of natural beneficiaries route to your CRM as High Priority, while suspicion-only enquiries land as Worth a follow-up.

Common undue influence claims lead scenarios

Late-life will rewrite favors caregiver

An elderly, isolated parent changed their will shortly before death, leaving a disproportionate share to a live-in caregiver who controlled their access to family and finances — the intake flags this as a high-value combination of vulnerability, disproportionate benefit, and access control.

Siblings suddenly cut out

Adult children who were previously named beneficiaries were removed or reduced in a late amendment; the intake captures whether this exclusion was sudden and whether it coincided with a new person gaining influence.

Suspicion without documentation yet

A family believes something is wrong but has no medical records, witness statements, or isolation pattern documented yet — the intake still routes the lead but flags the missing evidence field so you know to probe further at consultation.

Statute of limitations in question

The estate closed years ago and the caller is unsure whether they're still within their state's filing window — this answer alone can move a lead out of priority handling even if the underlying facts look strong.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book matters

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Undue Influence Claims lead-intake FAQs

Does the intake still send a lead through if the family has suspicions but no hard evidence yet?

Yes. The evidence question about medical records, witness statements, or a pattern of isolation is scored but not disqualifying, so leads without documentation in hand still route to your CRM, just with that gap visible on the lead card.

Can the intake catch cases that are outside the statute of limitations before I spend time on them?

The intake asks directly whether the prospective client believes they're within their state's filing window, and that answer factors into the lead's score so time-barred enquiries surface with lower priority rather than looking identical to a fresh claim.

How does the intake tell a caregiver-driven case apart from a straightforward family beneficiary dispute?

It separately asks whether a caregiver or trusted person benefited disproportionately and whether that person controlled access to the vulnerable individual, so cases with a clear position-of-trust angle score higher than a plain disagreement over shares.

What if the person who signed the documents wasn't obviously elderly or ill?

A 'no' on the vulnerability question lowers the score but doesn't remove the lead from your CRM, since undue influence can still be argued on isolation or control grounds even without a classic capacity fact pattern.

How is this intake different from the Will Contest or Trust Contest intake?

This catalog is built specifically around influence, vulnerability, and control-of-access questions rather than execution formalities or capacity at signing, so it's suited to prospective clients describing manipulation rather than a defective document.

What supporting materials does the intake ask prospective clients to submit?

It prompts for documents such as medical records, witness statements, and copies of the prior and amended estate planning documents, giving you the underlying paperwork before the consultation instead of chasing it afterward.

Turn undue influence claims visitors into qualified cases

Give every undue influence claims visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.