Child custody intake that captures jurisdiction and dispute status up
Ask about the child's age, guardianship status, and whether the matter sits in a U.S. state before you ever pick up the phone. Cliont's guided intake also collects existing custody orders and flags safety concerns so you see disputed, interstate, or sensitive cases before the first consultation.
The exact intake your child custody leads complete
This is the real 8-question guided intake for Child Custody — the same flow your customers finish before you ever pick up the phone.
What a qualified child custody lead should tell you
Legal representation for establishing, modifying, or enforcing a custody or parenting-time arrangement between parents or guardians, typically triggered by separation, disagreement over the child's living arrangements, or a need to formalize an existing informal schedule.
- Child Under 18 Years
- Parent Or Legal Guardian
- Live In United States,
- There Disagreement With Other
- Court Order Start, Change,
- Know Who Other Parent/Guardian
- Child Lived In Same
- There Any Safety Concerns
The questions your team needs answered
Every child custody intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is your child under 18 years old? | Confirms the matter concerns a minor, since custody law doesn't apply once the child reaches 18. |
| Are you a parent or legal guardian of the child? | Establishes that the person filling out the intake has legal standing as a parent or guardian rather than an unrelated third party. |
| Do you currently live in the United States, and is this custody issue in a U.S. state? | Determines whether the matter falls under U.S. jurisdiction at all, ruling out cases your firm can't take before you spend time on them. |
| Is there a disagreement with the other parent/guardian about custody or parenting time? | Separates contested custody matters, which typically need more legal work, from cooperative parents formalizing an existing agreement. |
| Do you need a court order to start, change, or enforce a custody/parenting schedule? | Signals whether the client needs active court intervention versus advice on an arrangement they can likely handle without litigation. |
| Do you know who the other parent/guardian is and how to contact them? | Flags cases where locating or serving the other parent will be part of the work, which affects how the matter should be scoped. |
| Has the child lived in the same state for the last 6 months (or since birth if under 6 months old)? | Surfaces a potential interstate jurisdiction issue under the UCCJEA when the six-month residency threshold hasn't been met. |
| Are there any safety concerns (like abuse, threats, or substance abuse) that you want the court to address? | Identifies cases involving abuse, threats, or substance abuse so they can be routed for prompt attention rather than standard scheduling. |
How Cliont scores child custody leads
Every answer is weighted automatically — no manual review required.
Value signals
- Child Under 18 Years: yes
- Parent Or Legal Guardian: yes
- Live In United States,: yes
- There Disagreement With Other: yes
- Court Order Start, Change,: yes
- Know Who Other Parent/Guardian: yes
See the lead your team receives
Child Custody Lead
From first click to qualified lead
Follow people and businesses seeking counsel through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the matter
Smart questions adapt to their matter and capture the full scope.
They share the documents
The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for child custody workflows
| Cliont capability | Child Custody application |
|---|---|
| Conditional question branching | If a client isn't a parent or legal guardian, or the child is 18 or older, the intake can shortcut the flow instead of walking them through custody-specific questions that no longer apply. |
| Document upload widget | Clients can attach an existing custody order or parenting plan directly in the intake, so your team has that document before the consultation instead of chasing it down afterward. |
| Weighted lead scoring | Disagreement over custody and the need for a court order carry heavier weight than baseline eligibility questions, so contested, action-required matters surface above informational inquiries. |
| CRM routing | Once a custody lead clears the qualification questions, its answers — including jurisdiction and safety flags — are sent to your CRM alongside the contact record, not just a name and phone number. |
Common child custody lead scenarios
Contested custody with known counterparty
Parent reports an active disagreement over parenting time, needs a court order, and knows how to contact the other parent — the intake weighs this combination as high value for a consultation.
Amicable schedule needing formalization
No disagreement exists yet, but the parent wants a court order to make an informal arrangement enforceable, which the intake scores differently than an active dispute.
Interstate residency under six months
The child has not lived in the current state for the full six months, raising a jurisdiction question the intake surfaces before you commit consultation time to a matter that may belong in a different state's court.
Safety concern in the case
The parent flags abuse, threats, or substance abuse they want the court to address, signaling the matter needs prompt human review rather than routine queueing.
Other parent's whereabouts unknown
The prospective client can't identify or contact the other parent, which changes what the firm needs to discuss before any consultation is scheduled.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book matters
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More family law intake templates
Child Custody lead-intake FAQs
Can the intake tell whether a custody matter is even eligible for a U.S. court?
Yes — the intake asks directly whether the client resides in the U.S. and whether the custody issue is in a U.S. state, so cases outside that scope are visible before you schedule anything.
How does the intake handle cases where the other parent can't be located?
The intake asks whether the client knows who the other parent is and how to reach them, so you can see upfront whether service of process or a locate effort will be needed before the first consultation.
What happens when a client reports abuse or safety concerns?
Those answers are captured as part of the intake so the case is flagged for attention rather than treated as a routine scheduling request, letting your team decide how quickly to respond.
Does the intake distinguish a contested case from an uncontested one?
Yes — separate questions capture whether there's disagreement with the other parent and whether a court order is needed to start, change, or enforce a schedule, so contested and uncontested matters don't look the same in your CRM.
Why does the intake ask how long the child has lived in the state?
Residency duration is a jurisdiction question that can determine which state's court has authority over the custody matter, so it's captured before your firm invests consultation time.
Will the intake filter out people who aren't the child's parent or guardian?
The intake confirms parent or guardian status and whether the child is under 18, which helps you see quickly whether the person filling out the form has standing in the matter.
Turn child custody visitors into qualified cases
Give every child custody visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.