Know if a support order already exists before the consultation
The intake asks whether a support order already exists, whether payments have gone unpaid, and whether income or custody has changed in the last two years - then sends only qualified matters, with any order or income documents attached, straight to your CRM.
The exact intake your child support leads complete
This is the real 8-question guided intake for Child Support — the same flow your customers finish before you ever pick up the phone.
What a qualified child support lead should tell you
A request to establish, modify, or enforce a child support obligation for a child under 18, distinct from custody or visitation disputes even though it often arises alongside them.
- This About Child Support
- Live In United States,
- Parent Or Legal Guardian
- Know Who Other Parent
- There Already Court Or
- Trying Start Child Support
- There Problem With Unpaid
- There Been Major Change
The questions your team needs answered
Every child support intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is this about child support for a child under 18 (or still in high school)? | Confirms the matter involves a minor still eligible for support, ruling out adult-child requests the firm likely won't take as a standard consultation. |
| Do you live in the United States, and is the child support issue connected to a U.S. state (where you, the other parent, or the child lives)? | Confirms a U.S. state connection exists, which is necessary before the firm can act on jurisdiction or venue. |
| Are you a parent or legal guardian of the child (or someone who currently has custody of the child)? | Establishes the client has standing as a parent, guardian, or custodian to bring or respond to a support matter. |
| Do you know who the other parent is (the person who may have to pay or receive child support)? | Knowing the other parent's identity is necessary to file, calculate, or serve a support case, so an unknown answer signals extra preliminary work. |
| Is there already a court or agency child support order for this child? | Separates first-time filings from modification or enforcement matters, which typically follow different legal processes and pricing. |
| Are you trying to start a child support case or change an existing child support amount? | Distinguishes a client wanting to open a new case from one wanting to change an existing amount, so the right attorney and workflow get assigned. |
| Is there a problem with unpaid child support (missed payments) that you want help enforcing or collecting? | Flags a collections or enforcement matter, which needs a different legal strategy than a standard modification or new filing. |
| Has there been a major change recently (within the last 2 years) that affects support, like income, job loss, custody/overnights, or a new child? | Surfaces the underlying grounds, such as job loss or custody change, that would support a modification request. |
How Cliont scores child support leads
Every answer is weighted automatically — no manual review required.
Value signals
- This About Child Support: yes
- Live In United States,: yes
- Parent Or Legal Guardian: yes
- Know Who Other Parent: yes
- Trying Start Child Support: yes
- There Problem With Unpaid: yes
See the lead your team receives
Child Support Modification Lead
From first click to qualified lead
Follow people and businesses seeking counsel through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the matter
Smart questions adapt to their matter and capture the full scope.
They share the documents
The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for child support workflows
| Cliont capability | Child Support application |
|---|---|
| Conditional branching | Routes a lead down a new-filing, modification, or enforcement path depending on whether an order already exists and whether payments have lapsed, instead of asking every client the same generic questions. |
| Document capture | Collects a copy of the existing support order or proof of the income/custody change before the consultation, so the attorney isn't starting from zero on the call. |
| Lead scoring | Weights matters where the other parent is identified and a U.S. state connection is confirmed higher, since those are the cases most likely to be actionable versus ones needing preliminary paternity or jurisdiction work. |
| CRM routing | Sends enforcement matters, modification requests, and new filings into your CRM as distinct case types rather than one undifferentiated 'child support inquiry.' |
Common child support lead scenarios
New case, no order yet
A parent knows the other parent's identity and wants to open a first-time child support case with no existing order in place, which the intake flags as a new filing rather than a modification.
Modification after income change
An existing order is on file and the client reports a job loss or custody change within the last two years, which the intake routes as a modification matter rather than a new filing.
Unpaid support, needs enforcement
An order already exists but payments have stopped, so the intake separates this out as an enforcement or collection matter distinct from a modification request.
Other parent unidentified
The prospective client doesn't know who the other parent is, which the intake weights lower since paternity or identification issues may need to be resolved before support can even be calculated.
Support for an adult child
The child in question is already 18 and out of high school, which the intake flags as outside standard child support scope so the front desk isn't scheduling a consultation the firm won't take.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book matters
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More family law intake templates
Child Support lead-intake FAQs
Can the intake tell a brand-new support case apart from a request to modify an existing order?
Yes, the intake asks separately whether a court or agency order already exists and whether the client is trying to start a case or change an existing amount, so new filings and modifications arrive labeled differently in your CRM.
How does the intake handle a client whose real issue is unpaid support?
There's a dedicated question about missed payments and enforcement, so a collections matter is flagged distinctly from a standard modification or new filing and can be routed to the attorney who handles enforcement work.
What happens if the client doesn't know who the other parent is?
That answer is captured directly and weighted lower in the score, since not knowing the other parent's identity can signal a more complicated matter, such as an unestablished paternity issue, before support can be addressed.
Does the intake screen out cases outside the state or country your firm handles?
Yes, one question confirms the client, other parent, or child has a connection to a U.S. state, so matters with no U.S. state nexus are flagged before you spend time on a consultation you can't act on.
How does the intake capture a recent change in circumstances that might justify a modification?
It asks whether anything material has changed in the last two years, such as income, custody or overnights, or a new child, which gives you the underlying grounds for a modification request before the call.
What if the child is already an adult?
The first question confirms the child is under 18 or still in high school; a no answer signals the matter may fall outside standard child support scope so you can decide whether it's still worth a consultation.
Turn child support visitors into qualified cases
Give every child support visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.