Know which construction defect leads deserve consultation time
Prospective clients answer questions about ownership or HOA authorization, when the defect first appeared, and whether the builder has been contacted, while uploading inspection reports and photos of the damage — so you see claim-worthy matters before you agree to a consultation.
The exact intake your construction defect claims leads complete
This is the real 8-question guided intake for Construction Defect Claims — the same flow your customers finish before you ever pick up the phone.
What a qualified construction defect claims lead should tell you
Claims arising from defective construction or renovation work on a home, condo, or building — such as water intrusion, structural issues, or code violations — where the property owner or HOA is seeking recourse against a builder, developer, or contractor.
- Property With Problem Located
- Own Home/Condo/Building With Construction
- Dealing With Problem That
- Defect Caused Property Damage,
- First Notice Problem Within
- Home/Building Newly Built Or
- Know Who Built, Developed,
- Already Tried Get Builder/Contractor/Developer
The questions your team needs answered
Every construction defect claims intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is the property with the problem located in the United States? | Jurisdiction determines whether the firm can even take the matter, so a non-US property is weighted as a weak fit. |
| Do you own the home/condo/building with the construction problem (or are you authorized to act for the owner or HOA)? | Standing to bring or authorize a claim — as owner or HOA representative — is a threshold requirement before any legal work can proceed. |
| Are you dealing with a problem that appears related to how the property was built or renovated (not just normal wear and tear)? | Distinguishing a construction defect from ordinary wear and tear filters out complaints that have no legal claim against a builder. |
| Has the defect caused property damage, safety concerns, or significant repair costs? | The presence of real property damage, safety risk, or significant repair cost signals whether damages are substantial enough to justify litigation. |
| Did you first notice the problem within the last 10 years? | When the defect was first noticed bears directly on statute of limitations exposure. |
| Was the home/building newly built or substantially renovated within the last 15 years? | How recently the property was built or renovated bears on statute of repose limits that can bar older claims entirely. |
| Do you know who built, developed, or renovated the property (or can you identify them from contracts, permits, or HOA records)? | Knowing who built or renovated the property is necessary to identify a defendant and assess whether the claim is even pursuable. |
| Have you already tried to get the builder/contractor/developer to fix the issue or honor a warranty, but the problem is not resolved? | Whether the client already sought a fix or warranty remedy from the builder shows if pre-suit steps have been exhausted, shaping what the first consultation needs to cover. |
How Cliont scores construction defect claims leads
Every answer is weighted automatically — no manual review required.
Value signals
- Property With Problem Located: yes
- Own Home/Condo/Building With Construction: yes
- Dealing With Problem That: yes
- Defect Caused Property Damage,: yes
- First Notice Problem Within: yes
- Home/Building Newly Built Or: yes
See the lead your team receives
Construction Defect Claim Lead
From first click to qualified lead
Follow people and businesses seeking counsel through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the matter
Smart questions adapt to their matter and capture the full scope.
They share the documents
The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for construction defect claims workflows
| Cliont capability | Construction Defect Claims application |
|---|---|
| Guided qualification form | Walks the prospective client through ownership/HOA authorization, defect cause, damage severity, and timeline in sequence, instead of a generic 'tell us what happened' box. |
| Automatic lead scoring | Weights recent, sizeable damage on a newer build with an identified builder far higher than an old-property wear-and-tear complaint, so consultations go to the stronger matters first. |
| Document and photo uploads | Collects inspection reports, contracts, or permits naming the builder alongside photos of the damage, so you arrive at the first call with the paper trail already in hand. |
| CRM delivery with lead context | Sends qualified construction defect claims to your CRM with ownership status, timeline, and prior contact with the builder already attached, cutting down on intake calls just to gather basics. |
Common construction defect claims lead scenarios
Recent damage, builder unresponsive
A homeowner found water intrusion in a home built within the last 15 years and already tried getting the builder to fix it under warranty without success — this stacks nearly every high-value signal in the catalog.
HOA pursuing a building-wide defect
An HOA board member authorized to act for the association reports a structural issue across a condo building constructed a decade ago, but hasn't yet pinned down the original contractor.
Older property, likely wear and tear
The property is well past 15 years old and the described problem sounds like ordinary deterioration rather than a construction defect — the intake flags this as a weaker match instead of booking a consultation.
Buyer without ownership standing
Someone inquires about a defect on a property they don't yet own and aren't authorized to act for — the ownership/authorization question surfaces this gap immediately.
Builder unknown, no records yet
The damage and timeline both look strong, but the client can't yet identify who built or renovated the property from contracts, permits, or HOA records, which affects how you scope the first conversation.
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Construction Defect Claims lead-intake FAQs
Can the intake handle claims submitted by an HOA rather than an individual homeowner?
Yes — the ownership question explicitly covers acting for the owner or an HOA, so an HOA board member or property manager can qualify on behalf of the association rather than needing to be the titled owner.
Does the intake screen out issues that are just normal wear and tear?
Yes — one question directly asks whether the problem appears related to how the property was built or renovated rather than ordinary wear and tear, which is weighted heavily and helps filter out maintenance complaints before they reach your calendar.
What happens if the client can't name the builder or developer yet?
The intake still captures the claim, but flags that the defendant hasn't been identified from contracts, permits, or HOA records, so you know upfront whether initial fact-finding is needed before a consultation makes sense.
How does the intake account for statute of limitations or repose issues?
It asks when the defect was first noticed and when the property was built or renovated, giving you the two data points most relevant to time-barred claims before you spend time on the matter.
What if the property is outside the United States?
The first intake question confirms the property's location, and a non-US answer is weighted to reflect that the matter likely falls outside your jurisdiction.
Does the intake ask whether the client already went to the builder for a fix?
Yes — it asks whether the client has already tried to get the builder or contractor to resolve the issue or honor a warranty, which tells you if pre-suit remedies have already been exhausted.
Turn construction defect claims visitors into qualified cases
Give every construction defect claims visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.