Know which international parcels are worth a pickup slot
Ask shippers for parcel contents, weight, and origin/destination countries up front, along with customs paperwork uploads, so your team knows which parcels are pickup-ready before a truck ever gets scheduled.
The exact intake your international parcel shipping leads complete
This is the real 7-question guided intake for International Parcel Shipping — the same flow your customers finish before you ever pick up the phone.
What a qualified international parcel shipping lead should tell you
Coordination of a single parcel's movement across a border, qualified by contents type, weight, origin/destination countries, and whether customs paperwork is ready before pickup is scheduled.
- Best Describes Contents Parcel
- Approximate Weight Parcel In
- Countries Origin And Destination
- Already Have Customs Paperwork
- Shipping As Individual Sender
- Soon This Parcel Picked
- Authorized Arrange Shipping And
The questions your team needs answered
Every international parcel shipping intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What best describes the contents of your parcel? | Flags hazardous, perishable, or restricted contents early so dispatch doesn't send a standard parcel pickup for a load that needs special handling. |
| What is the approximate weight of the parcel in kilograms? | Separates small courier-scale parcels from heavier loads that may actually belong in freight rather than parcel service. |
| Which countries are the origin and destination for this shipment? | Confirms the trade lane so the team can check border and transit requirements before committing to a pickup. |
| Do you already have the customs paperwork or invoice prepared for this parcel? | Shows whether the shipment can move immediately or will stall in customs prep, which changes how urgently it's prioritized. |
| Are you shipping as an individual sender or on behalf of a business? | Distinguishes one-off personal shipments from recurring business volume that may warrant a different account or service tier. |
| How soon do you need this parcel picked up or shipped? | Indicates how soon a truck or courier needs to be scheduled, letting time-sensitive pickups move ahead of exploratory enquiries. |
| Are you authorized to arrange shipping and provide sender details for this parcel? | Confirms the person submitting the form actually has authority to provide sender details, protecting against booking a pickup for a shipment that can't be finalized. |
How Cliont scores international parcel shipping leads
Every answer is weighted automatically — no manual review required.
Value signals
- General goods or merchandise
- Documents or papers
- Personal belongings
- Not sure
- Already Have Customs Paperwork: yes
- Today
See the lead your team receives
International Parcel Shipping Lead
From first click to qualified lead
Follow owners and general contractors through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the project
Smart questions adapt to their project and capture the full scope.
They add photos & plans
Site photos and plans come attached, so you scope before you bid.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for international parcel shipping workflows
| Cliont capability | International Parcel Shipping application |
|---|---|
| Conditional lead scoring | Hazardous, perishable, or restricted content selections carry the lowest weight in the model, so these leads are marked for manual review instead of being sent straight to the CRM as pickup-ready. |
| Authorization gating | A 'no' answer to the sender-authorization question drops the score sharply, holding the lead until someone confirms the submitter actually has the right to provide sender details. |
| Weight-based routing signal | The parcel weight tiers (under 5 kg through over 50 kg) let dispatch see at a glance whether a courier bag or a larger load is involved before deciding what to schedule. |
| Document capture on intake | Customs invoice or paperwork status is collected directly on the form, so a lead marked 'no' can be flagged for follow-up before a truck or courier is booked against it. |
Common international parcel shipping lead scenarios
Business shipper, paperwork ready
A business sender picks general goods, already has the customs invoice prepared, and needs pickup today — the intake scores this for immediate routing to the CRM.
Individual, no customs docs yet
A personal sender wants to ship belongings this month but hasn't prepared customs paperwork, so the lead is flagged as valid but not yet pickup-ready.
Restricted or hazardous contents
The shipper selects hazardous, perishable, or restricted items, which carries the lowest content-type weight and should trigger manual compliance review instead of auto-dispatch.
Unauthorized sender submitting form
Someone fills out the intake but answers no to being authorized to arrange shipping, which drags the score down and should hold the lead until sender identity is confirmed.
Unsure of contents, heavy parcel
The shipper marks contents as 'not sure' and weight as over 50 kg, a combination worth a manual check since it may actually belong in freight rather than parcel service.
Connect Cliont to your workflow
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Book projects
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Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
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Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More international freight intake templates
International Parcel Shipping lead-intake FAQs
How does the intake handle hazardous or restricted parcel contents?
The contents question includes a specific option for hazardous, perishable, or restricted items, which carries the lowest weight in the scoring model so these leads surface for manual review rather than getting auto-routed as pickup-ready.
Can the intake tell business shippers apart from individual senders?
Yes, one question asks whether the shipment is on behalf of an individual or a business, so your team can spot recurring business volume separately from one-off personal shipments in the CRM.
What happens if the shipper doesn't have customs paperwork ready yet?
The intake asks directly whether customs paperwork or an invoice is already prepared; a 'no' answer still qualifies the lead but scores lower, signaling it needs paperwork follow-up before a pickup can be booked.
Does the intake check whether the person submitting the form is actually authorized to ship?
Yes, there's a dedicated authorization question, and answering 'no' drops the score sharply since it means the sender details on file may not be reliable enough to dispatch against.
Is this intake meant for pallet or full-container loads instead of individual parcels?
No, the weight question tops out at 'over 50 kg' for individual parcels; larger or palletized freight is better captured through the Air Freight or Ocean Freight intake instead.
Can a parcel shipping lead also need customs brokerage or import coordination?
It can, and once the parcel intake captures origin and destination countries plus customs paperwork status, that same lead record can be reviewed against Customs Brokerage or Import Coordination if the shipment needs it.
Turn international parcel shipping visitors into qualified projects
Give every international parcel shipping visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you send an estimator.