By the Cliont product team
Nail condition evaluation lead intake software for dermatology professionals

Know which nail evaluation leads are worth appointment time

Patients describe the affected nail issue, how many nails are involved, and how long they've noticed the change, then upload photos so your team can see the nail before booking.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 6
Which best describes the main nail issue you want evaluated?
Discoloration
Thickening or deformity
Pain or swelling

The exact intake your nail condition evaluation leads complete

This is the real 6-question guided intake for Nail Condition Evaluation — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified nail condition evaluation lead should tell you

An intake that captures which nail change a patient wants assessed—discoloration, thickening, separation, pain, or brittleness—along with how many nails are involved and how long the change has been present, so the practice can judge severity before scheduling.

  • Best Describes Main Nail
  • Many Nails Affected
  • Long Have Noticed This
  • Affected Nail Painful, Red,
  • Have Recent Photos Affected
  • This Evaluation Yourself Or

The questions your team needs answered

Every nail condition evaluation intake asks these — and why each one matters.

QuestionWhy it matters
Which best describes the main nail issue you want evaluated?The selected nail issue is the single largest scoring input, so a report of pain or swelling ranks above brittleness or an unsure answer.
How many nails are affected?Knowing whether one nail or most nails are affected gives staff spread context that the issue type alone doesn't capture.
How long have you noticed this nail change?Duration distinguishes a sudden change worth quicker review from a longstanding cosmetic issue that can wait for a routine slot.
Is the affected nail currently painful, red, or swollen?A yes answer here carries the highest weight in the catalog, marking active inflammation or pain that changes how the front desk should prioritize the lead.
Do you have recent photos of the affected nail available to share?Confirming photos are available lets clinicians pre-screen the nail visually instead of relying solely on the patient's written description.
Is this evaluation for yourself or for someone you care for?Identifying a caregiver submission ensures scheduling staff contact the right person to confirm and book the appointment.

How Cliont scores nail condition evaluation leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Discoloration
  • Thickening or deformity
  • Pain or swelling
  • Nail separating or lifting
  • Brittleness or ridging
  • Not sure

See the lead your team receives

Nail Condition Evaluation Lead

88/100
High Priority
Main nail issuePain or swelling
Nails affectedOne nail
Duration of change2 weeks to 3 months
Painful, red, or swollenYes
Photos availableYes
Evaluation forMyself
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow patients and caregivers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the visit

Smart questions adapt to their visit and capture the full scope.

They share details

Symptoms, history, and documents come attached before the visit.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for nail condition evaluation workflows

Cliont capabilityNail Condition Evaluation application
Photo upload captureRequests recent photos of the affected nail so clinicians can gauge severity before a slot is confirmed.
Weighted lead scoringCombines the main nail issue selection with the pain, redness, or swelling flag to separate likely infections from cosmetic brittleness or ridging.
Conditional routing for caregiversFlags submissions marked as being for 'someone in my care' so front desk staff confirm the correct scheduling contact before booking.
Structured symptom historyCaptures how many nails are affected and how long the change has been present, giving your team spread and chronicity context the patient's own description might skip.

Common nail condition evaluation lead scenarios

Painful, swollen single nail

One nail is red, swollen, and painful with recent onset, which pushes the weighted score up through both the issue-type and pain flag so it surfaces as a priority instead of sitting in a general queue.

Discoloration spreading across nails

A patient reports discoloration on most or all nails with no pain, giving your team a value signal worth a visit but without the same urgency as an inflamed nail.

Parent submitting for a child

The intake is filled out for someone in the patient's care rather than the adult themselves, so front desk staff know to confirm the scheduling contact and consent before booking.

Chronic brittleness, no photos yet

Ridging or brittleness has been present for months with no pain and no photos uploaded, which still qualifies but flags that images should be requested before the visit is confirmed.

Unsure what's wrong

A patient selects 'Not sure' for the main issue but attaches photos anyway, letting the clinician review images directly rather than relying on the patient's own description.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book visits

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Nail Condition Evaluation lead-intake FAQs

How does the intake separate a routine nail concern from one that needs faster attention?

The pain, redness, or swelling question carries a much higher weight than a simple description of discoloration or brittleness, so a nail that's actively inflamed scores higher and stands out from a cosmetic concern reported without pain.

What happens if a patient isn't sure what's actually wrong with their nail?

The main issue question includes a 'Not sure' option, so the lead still gets scored and sent to your CRM rather than dropped, and any uploaded photos give the clinician something concrete to review.

Can this intake also flag a mole near the nail bed?

This catalog is scoped to nail changes only; if a patient also has a suspicious mole or lesion, that would run through the separate mole and skin lesion evaluation intake rather than being captured here.

Does the intake collect photos before the visit is booked?

Yes, patients are asked whether they have recent photos of the affected nail available, which lets your team pre-screen severity before confirming an appointment slot.

How does scoring change between one affected nail and most or all of them?

The number of nails affected is captured as its own field alongside the main issue and duration, giving your staff context on spread and chronicity rather than relying on the issue type alone.

How does the intake handle a caregiver filling this out for someone else?

A dedicated question asks whether the evaluation is for the patient themselves or someone in their care, so scheduling staff know who the appointment contact actually is before reaching out.

Turn nail condition evaluation visitors into qualified patients

Give every nail condition evaluation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.