By the Cliont product team
Voice and swallowing problems intake software for ENT professionals

Turn voice and swallowing enquiries into appointment-ready leads

Patients answer questions about voice changes, choking or coughing while eating, and how long symptoms have lasted, then upload a short voice recording so your team can triage before booking.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
What is the main concern you'd like help with?
Voice changes
Swallowing difficulty
Both voice and swallowing

The exact intake your voice and swallowing problems leads complete

This is the real 7-question guided intake for Voice and Swallowing Problems — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified voice and swallowing problems lead should tell you

Intake for patients reporting changes in voice quality (hoarseness, breathiness, voice loss) or difficulty swallowing food, liquids, or saliva, used to flag aspiration risk and weight-loss impact before scheduling.

  • Main Concern 'D Like
  • Long Have These Symptoms
  • Person Cough Or Choke
  • There Been Unintended Weight
  • Voice Symptoms Present
  • This Appointment
  • Ent Specialist Evaluated This

The questions your team needs answered

Every voice and swallowing problems intake asks these — and why each one matters.

QuestionWhy it matters
What is the main concern you'd like help with?The main-concern answer determines whether the intake branches into voice-symptom questions, swallowing-risk questions, or both.
How long have these symptoms been present?Symptoms lasting more than 6 weeks typically warrant a sooner specialist visit than a complaint that started days ago.
Does the person cough or choke when eating or drinking?Coughing or choking while eating or drinking is one of the two highest-weighted signals, directly indicating possible aspiration risk.
Has there been unintended weight loss or reduced fluid intake because of swallowing difficulty?Weight loss or reduced fluid intake is the other highest-weighted signal, showing the swallowing problem is already affecting nutrition.
Which voice symptoms are present?The specific voice symptoms selected tell your team the severity of presentation, from mild hoarseness to complete voice loss, before the visit.
Who is this appointment for?A pediatric or caregiver-submitted appointment needs different contact and consent handling than a self-referral.
Has an ENT specialist evaluated this issue before?A patient already evaluated by an ENT may need a follow-up slot rather than a full initial work-up.

How Cliont scores voice and swallowing problems leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Person Cough Or Choke: yes
  • There Been Unintended Weight: yes

See the lead your team receives

Voice and Swallowing Problems Lead

91/100
High Priority
Main concernBoth voice and swallowing
Duration of symptomsMore than 6 weeks
Coughs or chokes when eating/drinkingYes
Weight loss or reduced fluid intakeYes
Voice symptomsHoarseness or rough voice, Weak or breathy voice
Appointment forMyself
Prior ENT evaluationNo
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow patients and caregivers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the visit

Smart questions adapt to their visit and capture the full scope.

They share details

Symptoms, history, and documents come attached before the visit.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for voice and swallowing problems workflows

Cliont capabilityVoice And Swallowing Problems application
Automatic lead scoringWeighs coughing/choking while eating and weight loss or reduced fluid intake above the other questions, so aspiration-risk swallowing cases score higher than a simple hoarseness complaint.
Branching question logicA 'Both voice and swallowing' answer to the main-concern question keeps both the voice-symptom multi-select and the swallowing-risk questions in the flow instead of skipping one set.
Caregiver-aware routingA 'My child' or 'Another adult I care for' answer changes contact-detail handling so the caregiver, not the patient, is the one your CRM contacts to confirm the appointment.
Prior-care checkThe prior-ENT-evaluation question lets staff route returning patients toward a follow-up slot instead of scheduling a full initial evaluation they don't need.

Common voice and swallowing problems lead scenarios

Choking risk with weight loss

Patient reports coughing when eating and unintended weight loss, the two highest-weighted signals in this intake, so the lead is flagged for priority review rather than a routine slot.

New hoarseness, short duration

Voice changes under 2 weeks with no swallowing complaint and no prior ENT visit read as lower-urgency, letting front desk offer a standard rather than urgent slot.

Pediatric voice concern

A parent submits the intake for their child reporting a breathy voice; the appointment-for question routes this to caregiver contact handling instead of a self-referral flow.

Persistent case, already seen by ENT

Symptoms past 6 weeks with complete voice loss and a prior ENT evaluation suggest a follow-up or second opinion visit, not a first-time work-up.

Vague symptoms, needs a callback

Patient selects 'Not sure' for both main concern and duration, so staff can see at a glance this lead needs a phone triage step before any slot is offered.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book visits

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

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Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
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Voice and Swallowing Problems lead-intake FAQs

How does the intake flag patients who might be at risk of aspiration?

The two highest-weighted questions in this intake ask whether the person coughs or chokes when eating or drinking and whether swallowing difficulty has caused weight loss or reduced fluid intake. Yes answers on either raise the lead score so these patients surface above routine voice complaints.

Can the form tell the difference between a voice-only complaint and a swallowing complaint?

Yes. The main-concern question separates voice changes, swallowing difficulty, and both, and the multi-select voice-symptom question then captures which specific voice symptoms are present so your team knows the presentation before the visit.

Does this intake handle appointments booked for a child or another adult?

Yes, the who-is-this-appointment-for question distinguishes self, child, and another adult the submitter cares for, so caregiver contact details can be collected differently than a self-referral.

What happens if a patient has already been evaluated by an ENT for this same issue?

The intake asks whether an ENT specialist has evaluated the issue before, which lets your staff distinguish a new work-up from a returning or follow-up case when reviewing the lead.

Can patients submit a voice sample before the appointment?

Yes, a short voice recording can be collected alongside the questionnaire so your team can hear the voice quality described in the symptom answers before the patient arrives.

How is this different from the intake for Tonsil and Throat Problems?

This intake is built around voice-symptom type, choking/coughing while eating, and weight-loss impact, while the Tonsil and Throat Problems intake in the sibling category asks about pain, recurrent infections, and airway obstruction instead.

Turn voice and swallowing problems visitors into qualified patients

Give every voice and swallowing problems visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.