By the Cliont product team
Diabetic eye exam lead intake software for ophthalmology professionals

Diabetic eye exam intake that captures retinopathy history up front

Patients complete a guided intake that captures diabetes diagnosis status, current vision changes, and prior retinopathy history, plus insurance and referral details, so staff can see who actually needs a diabetic eye exam before a slot is booked.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 5
Have you been diagnosed with type 1 or type 2 diabetes?
Yes
No

The exact intake your diabetic eye exam leads complete

This is the real 5-question guided intake for Diabetic Eye Exam — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified diabetic eye exam lead should tell you

A dilated eye exam for people with diabetes to screen for diabetic retinopathy and related complications, using diagnosis status, current vision symptoms, and prior exam or retinopathy history to determine how soon the patient needs to be seen.

  • Been Diagnosed With Type
  • Experiencing Any Vision Changes,
  • Was Last Dilated Eye
  • This Exam
  • Doctor Previously Told That

The questions your team needs answered

Every diabetic eye exam intake asks these — and why each one matters.

QuestionWhy it matters
Have you been diagnosed with type 1 or type 2 diabetes?A confirmed diabetes diagnosis carries the highest weight in this catalog, since it establishes clinical eligibility for the exam itself.
Are you currently experiencing any vision changes, such as blurriness or dark spots?Current vision changes are weighted almost as heavily as diagnosis status, so this answer meaningfully raises a lead's score even before staff review the chart.
When was your last dilated eye exam?Knowing whether the patient has never been screened or is overdue helps staff prioritize scheduling without needing to call the patient first.
Who is this exam for?This clarifies whether the diagnosis and symptom answers describe the submitter or someone else, which prevents scheduling mix-ups for caregiver-submitted leads.
Has a doctor previously told you that you have diabetic retinopathy or other eye damage?A prior retinopathy diagnosis adds clinical context that helps staff judge how soon the patient should be seen relative to a first-time screening.

How Cliont scores diabetic eye exam leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Been Diagnosed With Type: yes
  • Experiencing Any Vision Changes,: yes

See the lead your team receives

Diabetic Eye Exam Lead

91/100
High Priority
Diabetes diagnosisYes, type 2
Vision changesYes — blurriness
Last dilated eye examMore than 2 years ago
Exam is forMyself
Prior retinopathy diagnosisYes
Delivered to: Email · CRM · Calendar

From first click to qualified lead

Follow patients and caregivers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the visit

Smart questions adapt to their visit and capture the full scope.

They share details

Symptoms, history, and documents come attached before the visit.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for diabetic eye exam workflows

Cliont capabilityDiabetic Eye Exam application
Weighted scoring engineApplies the highest weights to confirmed diabetes diagnosis and reported vision changes, so a patient with both answers ranks above a routine annual recheck in your CRM.
Branching answer logicKeeps the 'who is this exam for' answer tied to the diagnosis and vision-change responses, so caregiver-submitted leads describe the actual patient, not the person filling out the form.
CRM lead routingSends the patient's diagnosis status, last dilated exam timing, and prior retinopathy history into your CRM as structured fields staff can filter and sort by.
Document upload captureCollects insurance details and any referral letter alongside the intake answers, so front desk staff aren't chasing paperwork after the appointment is already booked.

Common diabetic eye exam lead scenarios

Newly diagnosed, never screened

Patient confirms a type 1 or type 2 diagnosis and selects 'Never had one' for their last dilated exam, which lifts the score on both weighted fields and signals a first-time screening is overdue.

Established diabetic reporting vision changes

Patient with a known diabetes diagnosis also reports blurriness or dark spots, combining both high-value answers so the lead stands out from routine rechecks in the CRM queue.

Caregiver booking for someone else

The person completing the form selects 'Someone I care for' or 'A family member,' so the diabetes and vision-change answers describe the actual patient rather than the submitter.

Overdue patient with prior retinopathy

Patient confirms a doctor previously identified diabetic retinopathy but their last dilated exam was more than two years ago, flagging a monitoring gap for staff to review directly.

Uncertain history, no diabetes diagnosis

Patient answers 'no' to diabetes and 'not sure' on last exam timing, which still routes to the CRM but with lower weighting so staff can confirm fit before scheduling.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book visits

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

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Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Diabetic Eye Exam lead-intake FAQs

How does the intake decide which diabetic eye exam leads get priority?

The diagnosis question and the vision-changes question carry the highest weights in this catalog, so patients who confirm both a diabetes diagnosis and current symptoms score higher and surface first in your CRM. Staff still make the final scheduling call.

What if a patient doesn't remember their last dilated eye exam?

The 'Not sure' option is a valid answer, not a dead end. It's captured and delivered with the rest of the record so staff can follow up rather than the form blocking submission.

Can someone submit this intake on behalf of a parent or patient they care for?

Yes. The 'Who is this exam for' question covers a family member or someone the submitter cares for, and that context stays attached to the lead record so scheduling isn't confused with the submitter's own eligibility.

Does reporting blurriness or dark spots make the intake flag a medical emergency?

No. That answer increases the lead's score because it's a value signal in this catalog, but the intake doesn't make a clinical urgency determination — your staff review the actual symptoms reported.

How is this different from the Comprehensive Eye Exam intake?

This form specifically screens for diabetes diagnosis status and prior retinopathy findings, which the Comprehensive Eye Exam intake doesn't ask about, so the two lead types arrive in your CRM with different context.

What happens if a patient says they don't have diabetes?

That answer carries a lower weight but isn't treated as disqualifying — the lead is still captured and routed so staff can confirm whether the exam is still appropriate.

Turn diabetic eye exam visitors into qualified patients

Give every diabetic eye exam visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.