Know which CPAP issues deserve appointment time
Ask patients whether they're already prescribed CPAP therapy, how long they've been using it, and whether the issue is mask fit, equipment failure, or adherence before they land on your calendar. Collect a photo of the current setup and usage data so your team walks into every visit already informed.
The exact intake your cpap management leads complete
This is the real 5-question guided intake for CPAP Management — the same flow your customers finish before you ever pick up the phone.
What a qualified cpap management lead should tell you
Ongoing intake for patients already using or newly prescribed CPAP therapy, capturing prescription status, current issue type, therapy duration, and equipment access so staff can triage mask fit, equipment failure, adherence, and supply requests before scheduling.
- Already Been Prescribed Cpap
- Main Issue Help With
- Long Have Been Using
- Have Access Cpap Machine
- Asking About Care Yourself
The questions your team needs answered
Every cpap management intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Have you already been prescribed CPAP therapy by a sleep provider? | Confirming an existing CPAP prescription separates active therapy patients who need support from people who may still need a diagnostic workup elsewhere. |
| What is the main issue you need help with right now? | The selected issue type determines whether the visit is a technical fix, a fit adjustment, a supply order, or a data review, each requiring different staff and time. |
| How long have you been using CPAP therapy? | Duration of use flags whether the patient is in the early adherence window, where dropout risk is higher, or an established user with a specific complaint. |
| Do you currently have access to your CPAP machine and supplies? | Whether the patient currently has their machine and supplies affects what can actually be resolved at the next appointment versus shipped ahead of it. |
| Are you asking about care for yourself or for someone you assist? | Knowing whether the patient is answering for themselves or as a caregiver tells staff who to expect on the call and who makes therapy decisions. |
How Cliont scores cpap management leads
Every answer is weighted automatically — no manual review required.
Value signals
- Already Been Prescribed Cpap: yes
- Mask fit or comfort
- Equipment not working properly
- Trouble using it consistently
- Need replacement supplies
- Review of usage data or therapy effectiveness
See the lead your team receives
CPAP Management Lead
From first click to qualified lead
Follow patients and caregivers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the visit
Smart questions adapt to their visit and capture the full scope.
They share details
Symptoms, history, and documents come attached before the visit.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for cpap management workflows
| Cliont capability | CPAP Management application |
|---|---|
| Conditional branching | Routes patients differently based on whether they selected mask fit, equipment failure, adherence trouble, supply need, or a usage data review as their main issue. |
| Lead scoring | Weighs a confirmed CPAP prescription and specific issue type heavily, so an established patient reporting equipment failure scores higher than a vague 'other issue' submission. |
| Document and photo upload | Collects equipment photos or usage data screenshots tied to the reported issue, so technical staff can assess the problem before the patient arrives. |
| CRM routing | Sends qualified CPAP patients directly to your CRM with prescription status, issue type, and access details attached, instead of a blank scheduling request. |
Common cpap management lead scenarios
Prescribed but not yet started
Patient confirms a CPAP prescription but selects 'Not started yet' for duration, signaling they need onboarding and equipment setup rather than troubleshooting.
Long-term user, equipment failure
Someone using CPAP for over 6 months reports 'Equipment not working properly'—a high-value combination that should route straight to a technical visit.
Early mask discomfort, low adherence
A patient less than a month into therapy flags mask fit or comfort issues, a common trigger for dropout that benefits from a quick fit-check appointment.
Caregiver managing someone else's therapy
The intake identifies the submitter is answering for someone they care for, so staff know to loop in a second contact before scheduling.
Supply request without machine access
A patient needs replacement supplies but reports they don't currently have access to their machine, which changes what your team ships or schedules first.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book visits
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More sleep medicine intake templates
CPAP Management lead-intake FAQs
How does the intake tell a new CPAP patient apart from a long-term user?
The intake asks how long the patient has been using CPAP therapy, from not started to over 6 months, so your team can route onboarding requests differently from established-user troubleshooting.
Can the intake handle a caregiver filling it out on someone else's behalf?
Yes, the form asks whether the submission is for the patient themselves or someone they care for, so staff know to expect a second point of contact before booking.
What happens if a patient hasn't started using CPAP yet?
If they select 'Not started yet' for therapy duration, staff can see this is an onboarding case rather than a troubleshooting or supply request and prepare accordingly.
Does the intake flag patients who don't have their machine on hand?
Yes, there's a direct question about current access to the CPAP machine and supplies, which matters for anyone requesting equipment repair or replacement parts.
Can patients submit usage or compliance data through the intake?
When a patient selects 'Review of usage data or therapy effectiveness' as their main issue, the intake can prompt for supporting uploads so the reviewing clinician has context before the visit.
How does this intake relate to Cliont's other Sleep Medicine pages?
CPAP Management is built for patients already prescribed therapy; if the patient hasn't been diagnosed yet, the Sleep Apnea Evaluation or Sleep Study intakes are the better fit.
Turn cpap management visitors into qualified patients
Give every cpap management visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.