By the Cliont product team
Grief counseling lead intake software for therapists

Know which grief counseling leads are worth intake session time

Ask every grief counseling inquiry how long ago the loss occurred, whether it's affecting daily functioning, and how soon they want to start—then collect insurance details and send only qualified clients to your CRM.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
Who is seeking grief counseling?
Myself
A couple
A family

The exact intake your grief counseling leads complete

This is the real 7-question guided intake for Grief Counseling — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified grief counseling lead should tell you

One-on-one support to help a grieving individual process a loss, with intake questions covering how recent the loss was, whether it's disrupting daily functioning, and how soon the person wants to start sessions.

  • Seeking Grief Counseling
  • Long Ago Did Loss
  • Grief Affecting Daily Functioning,
  • Previously Received Any Grief
  • Soon Begin Counseling
  • Person Who Will Decide
  • Prefer In-Person Sessions, Online

The questions your team needs answered

Every grief counseling intake asks these — and why each one matters.

QuestionWhy it matters
Who is seeking grief counseling?Distinguishes individual sessions from couple, family, or child/teen requests that may need different consent or modality handling before a slot is offered.
How long ago did the loss occur?A more recent loss often signals more acute distress and shapes how the daily-functioning answer should be interpreted.
Is the grief affecting your daily functioning, such as work, sleep, or relationships?This is the strongest single clinical-urgency signal in the catalog, weighted directly into the lead's priority score.
Have you previously received any grief or mental health counseling?Separates real opportunities from leads that aren’t a fit yet.
How soon are you hoping to begin counseling?Acts as the primary readiness signal, separating clients who want to book now from those still weighing their options.
Are you the person who will decide on and arrange counseling sessions?Confirms whether the person completing the intake can actually authorize and hold a session, preventing a slot from going unfilled.
Do you prefer in-person sessions, online sessions, or either?Matches the client to an available format before you reach out, avoiding a scheduling mismatch after the intake is already qualified.

How Cliont scores grief counseling leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Grief Affecting Daily Functioning,: yes
  • Within a few weeks
  • Within a couple of months
  • Person Who Will Decide: yes

Urgency signals

  • Immediately

See the lead your team receives

Grief Counseling Lead

88/100
High Priority
Seeking counseling forMyself
Time since lossWithin the past month
Affecting daily functioningYes
Prior counselingNo
Preferred startImmediately
Decision-maker for bookingYes
Session formatEither works
Delivered to: Email · CRM · Calendar

From first click to qualified lead

Follow patients and caregivers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the visit

Smart questions adapt to their visit and capture the full scope.

They share details

Symptoms, history, and documents come attached before the visit.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for grief counseling workflows

Cliont capabilityGrief Counseling application
Weighted scoringWeighs the daily-functioning and start-timeline answers most heavily so clients in acute distress and ready to start now surface above lower-urgency inquiries.
Branching logicAdjusts the intake depending on whether the client is seeking help for themselves, a couple, a family, or a child or teen, so the right decision-maker and consent questions appear.
Decision-maker flagUses the 'are you the one who will decide on and arrange counseling' answer to catch inquiries that need a follow-up call before you hold a session slot.
CRM routingSends clients with strong functioning-impact and timeline scores straight to your CRM, while 'just exploring' inquiries are tagged for nurture instead of taking up a session hold.

Common grief counseling lead scenarios

Acute grief affecting daily life

Loss occurred within the past month, daily functioning is impacted, and the person wants to begin immediately—these answers combine into the highest-priority score so the slot goes to the right client fast.

Family arranging care for someone else

The person filling out the form is seeking help for a child, teen, or family member and is not the one who will decide on scheduling, which flags the lead for a follow-up before a session is held.

Long-standing grief resurfacing

The loss happened more than a year ago, but daily functioning is still disrupted—so the intake still scores it on clinical need rather than dismissing it as old.

Just exploring, no timeline yet

The client selects 'just exploring options' with no prior counseling history, which keeps them out of the same queue as clients ready to book now while still routing them to the CRM for follow-up.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book visits

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Grief Counseling lead-intake FAQs

How does the intake tell the difference between someone in crisis and someone who's just exploring?

The start-timeline question (immediately, within weeks, within months, or just exploring) and the daily-functioning question are weighted together, so a client ready now and struggling to function scores well above one who is still researching.

Can the form handle someone inquiring on behalf of a grieving child or family member?

Yes—the intake asks upfront who the counseling is for, so requests on behalf of a couple, family, or child or teen are captured distinctly from individual self-referrals.

What if the person completing the intake isn't the one who will book sessions?

The decision-maker question flags this directly, so you know before holding a slot whether you're speaking with the person who can actually confirm and pay for sessions.

Does the intake ask about prior therapy or counseling history?

Yes, it asks whether the client has received grief or mental health counseling before, giving you context on their familiarity with the process ahead of the first session.

Can clients tell us whether they want in-person or online sessions?

The intake collects a session-format preference—in-person, online, or either—so you can match the lead to available slots before reaching out.

Turn grief counseling visitors into qualified patients

Give every grief counseling visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.