Know which fragile item packing leads are worth a survey
Ask movers which fragile categories need protection, roughly how many pieces are involved, and whether anything needs custom crating—then collect item photos before your crew and truck ever get dispatched.
The exact intake your fragile item packing leads complete
This is the real 6-question guided intake for Fragile Item Packing — the same flow your customers finish before you ever pick up the phone.
What a qualified fragile item packing lead should tell you
Specialized packing of breakable or high-value items—glassware, artwork, electronics, antiques, or instruments—that need extra padding, protective materials, or custom crating before a move, storage stint, or shipment.
- Types Fragile Items Packing
- How Many Fragile Items
- This Packing Upcoming Move,
- Already Have Packing Materials
- Any Items Custom Crating
- Soon Packing Service Completed
The questions your team needs answered
Every fragile item packing intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What types of fragile items need packing? | Multi-select lets a mover flag every fragile category in the job, and higher-weighted categories like antiques/collectibles and artwork/mirrors push the lead score above jobs with only generic fragile items. |
| Roughly how many fragile items need to be packed? | The item-count range helps you size the crew and estimate packing time before the survey instead of guessing when the truck arrives. |
| Is this packing for an upcoming move, storage, or shipping? | Distinguishing move, storage, or shipping matters because each requires different materials and insurance handling for fragile items. |
| Do you already have packing materials such as boxes and padding? | Separates real opportunities from leads that aren’t a fit yet. |
| Do any items require custom crating due to size or value? | A yes on custom crating is weighted at 8 versus 4 for a no, catching jobs that need specialist crate-building before you commit crew time. |
| How soon do you need the packing service completed? | The timeline answer flags how soon packing needs to happen so time-sensitive requests don't sit behind jobs with no deadline. |
How Cliont scores fragile item packing leads
Every answer is weighted automatically — no manual review required.
Value signals
- Glassware or dishware
- Artwork or mirrors
- Electronics
- Antiques or collectibles
- Musical instruments
- Other fragile items
See the lead your team receives
Fragile Item Packing Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for fragile item packing workflows
| Cliont capability | Fragile Item Packing application |
|---|---|
| Multi-select qualification | Lets movers flag every fragile category in one job—glassware, artwork, electronics, antiques, instruments—so your crew shows up with the right padding and crates already loaded. |
| Weighted conditional scoring | The custom crating question scores a yes at 8 and a no at 4, automatically surfacing jobs that need specialist crate-building above routine packing requests. |
| Purpose-based routing | Whether the job is for an upcoming move, storage, or shipping changes the materials and insurance handling required, so the intake can route each lead to the right CRM pipeline. |
| Volume-based sizing | Item-count ranges from 1-10 up to 31 or more let you estimate crew size and packing time before the survey instead of guessing on arrival. |
Common fragile item packing lead scenarios
Antique collection needs crating
A mover selects antiques or collectibles and confirms a piece needs custom crating, which carries a higher weight than a standard no—flagging the job for a specialist quote before scheduling.
High-volume glassware move
The intake shows 31 or more items in the glassware/dishware category tied to an upcoming move, signaling a larger crew and more packing time than a small job would need.
Electronics headed for shipment
Electronics are selected alongside 'shipping' rather than a local move, which changes the materials and handling required compared to a standard household job.
Early-stage, uncertain scope
Quantity and timeline both come back as 'Not sure,' signaling a lead that isn't ready for auto-scheduling and should get a follow-up call before a survey is booked.
Connect Cliont to your workflow
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Notify your team
Email, SMS, Slack
Automate follow-up
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- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
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Only pay when you receive a qualified lead.
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- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More packing services intake templates
Fragile Item Packing lead-intake FAQs
How does the intake handle a job with multiple fragile item types?
The item-type question is multi-select, so a mover can flag glassware, artwork, electronics, antiques, and instruments all in one submission, giving your crew a full materials checklist before they arrive.
What happens if the customer doesn't know how many fragile items they have?
The quantity question includes a 'Not sure' option, which keeps the lead from being auto-sized incorrectly and instead routes it toward a survey where you can count items in person.
Can the intake catch jobs that will need custom crating before we quote?
Yes—the custom crating question is weighted higher on a yes than a no, so jobs likely to need specialist crate-building surface as higher-priority leads instead of getting quoted like standard packing.
Does the intake tell us if this is for a move, storage, or shipping?
Yes, movers select one of those three purposes, which matters because shipping and storage typically call for different padding, materials, and insurance considerations than a local move.
How is Fragile Item Packing different from Full-Service Packing or Packing Supplies in the intake?
This intake stays focused on breakable and high-value categories and crating needs, while Full-Service Packing covers a whole household and Packing Supplies is for customers who just want materials, not labor.
Will we know if the customer already has boxes and padding on hand?
Yes, a yes/no question captures whether packing materials are already available, which helps you estimate material costs before the survey instead of assuming you're supplying everything.
Turn fragile item packing visitors into qualified jobs
Give every fragile item packing visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.