Know which unpacking leads are worth survey time
Movers tell you how many boxes are waiting, which rooms need attention, and whether debris removal is expected, so your crew and truck are sized correctly before you quote.
The exact intake your unpacking service leads complete
This is the real 7-question guided intake for Unpacking Service — the same flow your customers finish before you ever pick up the phone.
What a qualified unpacking service lead should tell you
Unpacking boxes and belongings into a customer's space after a move, including sorting into rooms, light organizing, and clearing packing debris on request.
- Unpacking Service Take Place
- Space Be Unpacked
- Boxes Already At Location
- How Many Boxes Be
- Have Authority Approve This
- Areas Unpacking Support
- Packing Debris And Materials
The questions your team needs answered
Every unpacking service intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| When do you need the unpacking service to take place? | Segments the lead so you can route, price, and prioritize it correctly. |
| What type of space needs to be unpacked? | Segments the lead so you can route, price, and prioritize it correctly. |
| Are the boxes already at the location and ready to unpack? | Confirms boxes are already on-site rather than mid-transit, which changes whether the job can be scheduled immediately or needs to wait. |
| Roughly how many boxes need to be unpacked? | Box count is the strongest driver of job size, directly informing how many unpackers and how much time to schedule. |
| Do you have authority to approve this service for the property? | Confirms the person requesting the service actually has authority to approve it, which matters most for office and rental jobs booked by a non-owner. |
| Which areas need unpacking support? | Identifies exactly which rooms need attention so crew size and time estimates reflect the real footprint instead of a generic 'unpack the house' assumption. |
| Do you need packing debris and materials removed after unpacking? | Signals whether debris haul-away needs to be scoped and priced in, since it adds time and truck space beyond the unpacking itself. |
How Cliont scores unpacking service leads
Every answer is weighted automatically — no manual review required.
Value signals
- Boxes Already At Location: yes
- Under 10 boxes
- 10 to 30 boxes
- 31 to 60 boxes
- Over 60 boxes
- Not sure
See the lead your team receives
Unpacking Service Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for unpacking service workflows
| Cliont capability | Unpacking Service application |
|---|---|
| Weighted multiple-choice scoring | Box-count answers from under 10 to over 60 boxes carry rising weight, so the highest-scope jobs surface first without your team having to phone every lead to estimate size. |
| Multi-select routing fields | The areas-needing-support question captures whether it's just the kitchen or the whole property, which you can use to route small jobs to a single unpacker and large ones to a full crew. |
| Authority gate on approval questions | The yes/no question on approval authority flags office and rental leads where the requester may not be the decision-maker, so you can confirm sign-off before booking a survey. |
| Readiness signal from yes/no answers | Whether boxes are already at the location is scored separately from timing, letting you tell a ready-now job apart from someone still mid-move who filled out the form early. |
Common unpacking service lead scenarios
Full-property unpack, boxes ready
Over 60 boxes already delivered to the home and every room needs support — the intake flags this as a high-value job that needs a full crew, not a quick add-on.
Small top-up unpack
Under 10 boxes in a couple of rooms scores lower on box-count weight, letting you route it to a smaller crew or slower slot instead of tying up a full team.
Office space, approval unclear
A business or office unpack where the person completing the intake answers no to having authority to approve the service — worth confirming the decision-maker before scheduling.
Move-in still in progress
Customer says boxes aren't at the location yet and timing is flexible or still planning — a lower-readiness signal that shouldn't jump the queue ahead of ready jobs.
Managed rental with debris cleanup
A property manager requests unpacking across bedrooms and common areas plus removal of packing debris afterward, changing scope and cleanup time versus a standard household job.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More packing services intake templates
Unpacking Service lead-intake FAQs
How does the intake help me size the crew before I quote an unpacking job?
The box-count question groups jobs from under 10 to over 60 boxes, and the areas-needing-support question shows whether it's a single room or the whole property, so you can staff and schedule based on real scope instead of a vague description.
What happens if the customer's boxes haven't arrived yet?
The intake asks directly whether boxes are already at the location, and pairs that with the timing question — a lead saying boxes aren't there yet with flexible timing scores lower and won't get treated the same as a ready-to-go job.
Can the intake catch leads where the person filling it out can't actually approve the work?
Yes — there's a dedicated question asking whether the respondent has authority to approve the service for the property, which matters most on office, rental, and managed-property jobs where the requester may not be the decision-maker.
How is an office unpack handled differently from a Full-Service Packing or Office Packing enquiry?
The space-type question distinguishes household, business, and rental properties, so an office unpack routes and scores separately from a household job, and stays distinct from your Full-Service Packing or Office Packing intakes.
Does the intake ask whether packing materials need to be hauled away afterward?
Yes, there's a specific yes/no question on removing packing debris and materials after unpacking, so you know upfront whether to budget time and space in the truck for cleanup.
Which rooms or areas does the intake actually ask about?
Customers select from kitchen, bedrooms, living or common areas, office, or whole property, letting you see the real footprint of the job before you send anyone out for a survey.
Turn unpacking service visitors into qualified jobs
Give every unpacking service visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.