By the Cliont product team
caregiver respite lead intake software for memory care professionals

Every caregiver respite enquiry, scored before it reaches your CRM

Ask whether the person has memory loss or dementia, what type of respite care they need, and how soon care must begin, then collect care plan documentation so your team has the full picture before the first call.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 6
Does the person needing care have memory loss or dementia?
Yes
No

The exact intake your caregiver respite leads complete

This is the real 6-question guided intake for Caregiver Respite — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified caregiver respite lead should tell you

Short-term relief care for a person with memory loss or dementia, arranged in-home, through an adult day program, or as an overnight/multi-day stay, so the regular family caregiver can rest or attend to other obligations.

  • Person Needing Care Have
  • Respite Care Needed
  • Soon Respite Care Begin
  • Person Help With Daily
  • Person Ever Wander Or
  • Primary Caregiver Or Person

The questions your team needs answered

Every caregiver respite intake asks these — and why each one matters.

QuestionWhy it matters
Does the person needing care have memory loss or dementia?A dementia or memory loss diagnosis is the core qualifying condition for memory care respite, weighted 10 for yes versus 2 for no.
What type of respite care is needed?The respite format determines whether your team needs in-home staff, day program capacity, or overnight coverage before the assessment.
How soon do you need respite care to begin?Timing carries the strongest weight in the model, separating a same-week crisis from a family that is only exploring options.
Does the person need help with daily tasks like bathing, dressing, or eating?Daily task assistance needs indicate how hands-on the respite coverage must be, shaping staffing decisions ahead of the visit.
Does the person ever wander or become disoriented outside the home?A wandering or disorientation risk flags a safety-critical need for supervised overnight or day-program respite rather than lighter-touch care.
Are you the primary caregiver or the person authorized to arrange this care?Confirming the submitter is the primary caregiver or authorized decision-maker is weighted 9 versus 3, since unauthorized inquiries need verification before booking.

How Cliont scores caregiver respite leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Person Needing Care Have: yes
  • Within a week
  • Within a month
  • Just exploring options
  • Primary Caregiver Or Person: yes

Urgency signals

  • Immediately

See the lead your team receives

Caregiver Respite Lead

92/100
High Priority
Memory loss or dementiaYes
Respite type neededOvernight or multi-day stay
How soon care is neededImmediately
Needs help with daily tasksYes
Wanders or becomes disorientedYes
Authorized to arrange careYes
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow patients and caregivers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the visit

Smart questions adapt to their visit and capture the full scope.

They share details

Symptoms, history, and documents come attached before the visit.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for caregiver respite workflows

Cliont capabilityCaregiver Respite application
Conditional branchingRoutes the family to the correct follow-up detail based on whether they select in-home, adult day program, or overnight/multi-day respite.
Weighted lead scoringCombines the dementia status, timing, and authorization answers so an immediate, authorized, diagnosed request scores well above a distant, unauthorized inquiry.
Document upload widgetCollects diagnosis notes, medication lists, and authorization paperwork before the care assessment instead of during it.
CRM routing with flagsSends the wandering-risk answer through as a visible flag on the CRM record so staff see safety considerations before contacting the family.

Common caregiver respite lead scenarios

Immediate overnight need

A caregiver with a diagnosed dementia patient needs an overnight or multi-day stay to begin immediately, often after a personal emergency; these leads score highest and route straight to the top of the CRM queue.

Wandering risk flagged

The person needing care sometimes wanders or becomes disoriented outside the home, which signals a safety-critical need your team should confirm can be supervised before scheduling a care assessment.

Exploring an adult day program

A family selects an adult day program with a timeline of 'within a month' or 'just exploring options', giving your team a lower-urgency lead worth nurturing rather than rushing to assessment.

Non-caregiver inquiry

Someone other than the primary caregiver or authorized decision-maker submits the form, which flags a need to verify authorization before an assessment is booked.

Undiagnosed but declining

The family reports daily task difficulty but no confirmed dementia diagnosis, a combination the intake weighs differently than a confirmed memory loss case and routes for a follow-up conversation.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book visits

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Caregiver Respite lead-intake FAQs

How does the intake identify the most urgent respite requests?

The timing question carries the heaviest weight in the model — 'immediately' and 'within a week' answers score highest, while 'just exploring options' scores lowest, so your CRM surfaces time-sensitive families first.

Does the intake distinguish between in-home care, adult day programs, and overnight stays?

Yes, the respite type question captures exactly which format the family is requesting so your team can match the lead to available staffing or program capacity before booking a care assessment.

What happens if the person filling out the form isn't the primary caregiver?

The authorization question flags whether the submitter is the primary caregiver or someone authorized to arrange care, which is weighted lower when the answer is no so your team can confirm authority before scheduling.

How does wandering or disorientation risk get communicated to my team?

A yes to the wandering question is passed through with the lead so staff can see the safety consideration immediately, rather than discovering it during the assessment itself.

Can this intake work for families who don't have a confirmed dementia diagnosis yet?

Yes — the memory loss question accepts a 'no' answer at a lower weight rather than disqualifying the lead, since some families are still pursuing diagnosis while already needing caregiver relief.

What documents should I ask families to have ready before the assessment?

Diagnosis or physician notes, a current medication list, and authorization documentation (if the submitter isn't the primary caregiver) help your team prepare without a second intake call.

How is this different from your Memory Care Assessment or Memory Care Placement intake?

This intake is built specifically around relief timing and respite format for an existing caregiver, whereas Memory Care Assessment and Memory Care Placement intakes qualify longer-term placement or evaluation needs.

Turn caregiver respite visitors into qualified patients

Give every caregiver respite visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.