By the Cliont product team
Lead intake software for Veterinary and Pet Care practices

Qualify every veterinary and pet care lead before you book front-desk

Cliont gives veterinary and pet care businesses a separate guided intake for each service line, from Pet Training and Pet Grooming through Emergency Veterinary Care and Veterinary Surgery, collecting pet details and any relevant photos or documents before a lead reaches your CRM.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 6
Which behavior best describes your pet's main issue?
Aggression toward people or animals
Anxiety or fearfulness
Reactivity or excessive barking/lunging

Information veterinary and pet care teams need before dispatch

Across every veterinary and pet care service, Cliont intakes are built to capture:

  • Behavior Best Describes Pet'S
  • Animal Behavior Modification
  • Veterinarian Ruled Out Medical
  • This Behavior Caused Injury
  • Soon Begin Behavior Modification
  • Pet'S Owner Or Authorized
  • Old Puppy
  • Main Behaviors Want Help
  • Puppy Had Any Prior
  • Would Prefer Training Take

How veterinary and pet care lead scoring works

Every answer across every veterinary and pet care intake is weighted automatically.

Value signals

  • Aggression toward people or animals
  • Anxiety or fearfulness
  • Reactivity or excessive barking/lunging
  • Destructive behavior or house soiling
  • Other behavior issue
  • Veterinarian Ruled Out Medical: yes

Urgency signals

  • Immediately
  • Actively declining or in visible distress
  • Reactive or aggressive
  • Reactive toward other animals
  • Reactive or aggressive with strangers
  • Severe matting close to the skin

Route leads by service, area, urgency, and value

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book visits

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Veterinary and Pet Care lead-intake FAQs

Do I need one intake form for my whole veterinary and pet care business, or a different one per service?

Cliont builds a separate intake for each subservice you offer, so a Pet Boarding and Daycare enquiry asks different questions than a Veterinary Surgery or Emergency Veterinary Care enquiry, and each is scored on its own logic.

Can urgent cases like Emergency Veterinary Care be flagged differently than a Pet Grooming appointment request?

Yes, each subservice intake has its own scoring signals, so time-sensitive enquiries such as Emergency Veterinary Care or Veterinary Surgery can be prioritized above lower-urgency requests like grooming or boarding.

Does Cliont work for both routine and specialty veterinary services?

Cliont supports the full range of subservices in this niche, including General Veterinary Care, Pet Dermatology and Allergy, Pet Dental Care, and Pet End-of-Life Services, with each configured around what your team actually needs to know before scheduling.

Can pet owners submit photos or documents through the intake?

Yes, uploads relevant to the specific service, such as photos of a skin condition for Pet Dermatology and Allergy or vaccination records for boarding, can be collected as part of the intake before the lead is sent to your CRM.

How does Cliont handle leads for non-medical services like training or pet sitting?

Pet Training and Pet Sitting and Dog Walking each get their own qualification flow distinct from clinical services, so leads for those services aren't scored using the same urgency logic as veterinary or surgical enquiries.

Will unqualified enquiries still take up an appointment slot?

The intake is built to separate lower-fit enquiries from ready-to-book ones across every service line, so staff can see at a glance which leads are worth scheduling time for before a slot is reserved.

Turn your veterinary and pet care traffic into booked patients

Give every visitor a guided, bilingual intake — and meet a scored, qualified lead before you pick up the phone.