Stop tying up a bay for the wrong pre-purchase inspection
Every pre-purchase inspection request captures the vehicle's location, type, and how soon the buyer needs answers, plus VIN photos and any title or history report on file, so you see the full picture before dispatching a technician.
The exact intake your pre-purchase inspection leads complete
This is the real 6-question guided intake for Pre-Purchase Inspection — the same flow your customers finish before you ever pick up the phone.
What a qualified pre-purchase inspection lead should tell you
A pre-purchase inspection evaluates a used vehicle's mechanical and cosmetic condition before a buyer commits, and typically depends on getting access to that specific vehicle at a seller's or dealer's location within a narrow window.
- Have Access Vehicle Inspection
- Vehicle Located
- Vehicle Inspection
- Inspection Completed
- Have Any Documents Such
- Person Who Will Make
The questions your team needs answered
Every pre-purchase inspection intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Do you currently have access to the vehicle for inspection? | Confirms the technician won't be dispatched to a vehicle the buyer can't actually access yet. |
| Where is the vehicle currently located? | Tells the shop whether to schedule a mobile visit to a private seller, a dealership pickup, or an in-shop appointment. |
| What type of vehicle needs inspection? | Routes the lead to a technician equipped for that specific vehicle type, from sedans to motorcycles. |
| When do you need the inspection completed? | Separates buyers who need an inspection today from those still researching, so bays go to the most time-sensitive deals first. |
| Do you have any documents such as a title, history report, or maintenance records available? | Shows which paperwork the technician can cross-check on-site versus what's missing before the visit. |
| Are you the person who will make the final purchase decision? | Flags whether the person booking is the one actually making the purchase call, so the shop can confirm before locking in a slot. |
How Cliont scores pre-purchase inspection leads
Every answer is weighted automatically — no manual review required.
Value signals
- Have Access Vehicle Inspection: yes
- Today or tomorrow
- This week
- Next week
- Person Who Will Make: yes
See the lead your team receives
Pre-Purchase Inspection Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for pre-purchase inspection workflows
| Cliont capability | Pre-Purchase Inspection application |
|---|---|
| Conditional routing | Uses the vehicle location answer to separate private-seller inspections that need a mobile visit from dealership-lot or in-shop appointments. |
| Document capture | Tags whether the buyer has a title, history report, or maintenance records on hand so technicians know what paperwork to expect before the visit. |
| Lead scoring | Weights confirmed vehicle access and a today/tomorrow timeline together, so ready-to-inspect leads outrank early-stage researchers in your queue. |
| Decision-maker flag | Marks leads where the requester isn't the final purchase decision maker, prompting a confirmation step before a bay gets reserved. |
Common pre-purchase inspection lead scenarios
Private-seller deal closing fast
Buyer confirms vehicle access, needs the inspection today or tomorrow, and is the final decision maker — the intake surfaces this as a high-priority lead worth scheduling immediately.
No vehicle access confirmed yet
Buyer hasn't yet arranged access to the vehicle they want inspected, so the intake flags it as lower-certainty until access is locked in before a bay gets held.
Just researching, no timeline
Buyer selects 'Just researching for now,' which carries a lower urgency weight, letting the shop deprioritize it instead of treating it like a same-week booking.
Spouse or partner inquiring first
The person filling out the form isn't the final purchase decision maker, so the intake still scores the lead but flags that the actual buyer needs to confirm before scheduling.
Dealer vehicle, no history report
Vehicle sits at a dealership lot with no title, history report, or maintenance records available, so the intake notes the paperwork gap for the technician ahead of the visit.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More auto maintenance intake templates
Pre-Purchase Inspection lead-intake FAQs
How does the intake know if the vehicle is actually available to inspect?
The intake asks buyers directly whether they currently have access to the vehicle, and a 'no' answer carries less weight than a confirmed 'yes,' so leads without arranged access are flagged before you commit a technician.
Can the intake tell me if I need to travel to a private seller versus a dealership?
Yes — buyers select the vehicle's current location from private seller, dealership lot, their own location, or other, so your team knows whether to prep for a mobile visit or an in-shop drop-off.
Does the intake account for different vehicle types like motorcycles?
The vehicle type question covers sedans, SUVs, trucks and vans, motorcycles, and other vehicle types, so the lead can be routed to a technician set up for that inspection.
What if the person booking isn't the one actually buying the vehicle?
There's a direct yes/no question on whether the requester is the final purchase decision maker, and a 'no' answer is weighted lower so your team can confirm the real buyer before locking in a slot.
What documents does the intake collect before the inspection?
Buyers indicate which of title, vehicle history report, maintenance records, or none they have available, so your technician knows what paperwork to expect and cross-check on-site.
How does the intake separate someone ready to book today from an early-stage shopper?
The timing question is weighted, with 'today or tomorrow' scoring highest and 'just researching for now' scoring lowest, so time-sensitive deals surface ahead of casual browsers.
Turn pre-purchase inspection visitors into qualified jobs
Give every pre-purchase inspection visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.