Know which new parent support leads are worth tour time
Ask new families about their main area of support, their child's age or stage, and how soon they want to begin, so your team can prioritize tours for families ready to enroll instead of holding a spot for someone still browsing.
The exact intake your new parent support leads complete
This is the real 6-question guided intake for New Parent Support — the same flow your customers finish before you ever pick up the phone.
What a qualified new parent support lead should tell you
Support for parents navigating early caregiving, covering the specific area they need help with, their child's age or stage, and how urgently they want to begin sessions.
- Main Area Want Support
- Old Child
- Parent Or Primary Caregiver
- Have Any Other Family
- Soon Would Like Begin
- Prefer In-Person, Virtual, Or
The questions your team needs answered
Every new parent support intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the main area you want support with as a new parent? | The stated focus area (emotional adjustment, routines, sibling adjustment, etc.) tells staff which kind of support conversation and program track to prepare for the family. |
| How old is your child? | Child age or expecting status determines which support materials, program stage, and staff specialty are relevant to the family. |
| Are you the parent or primary caregiver seeking this support? | A 'yes' answer confirms the actual parent is requesting support and scores higher than a relative or third party inquiring on their behalf. |
| Do you currently have any other family or household support available to you? | Knowing whether other household support already exists helps staff gauge how much hands-on help the family may need from the program. |
| How soon would you like to begin receiving support? | The chosen start timeline directly drives urgency, with 'Immediately' weighted well above 'Just exploring options' so time-sensitive families surface first. |
| Would you prefer in-person, virtual, or either type of support sessions? | The session format preference tells staff whether to schedule the tour or first session in-person or on a virtual calendar. |
How Cliont scores new parent support leads
Every answer is weighted automatically — no manual review required.
Value signals
- Daily routines and schedules
- Emotional adjustment to parenting
- Learning basic parenting skills
- Family relationship or sibling adjustment
- Finding local resources or referrals
- Other
Urgency signals
- Immediately
See the lead your team receives
New Parent Support Lead
From first click to qualified lead
Follow patients and caregivers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the visit
Smart questions adapt to their visit and capture the full scope.
They share details
Symptoms, history, and documents come attached before the visit.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for new parent support workflows
| Cliont capability | New Parent Support application |
|---|---|
| Weighted lead scoring | Combines the start-timeline answer with whether the respondent is the parent themselves, so a parent asking for immediate help scores higher than a relative asking on their behalf about a future need. |
| CRM routing | Sends new parent support leads directly to your CRM tagged with their focus area and child's age or stage, so staff don't have to re-ask basic context before the first call. |
| Lead segmentation | Separates expecting parents from families with a newborn, infant, or toddler already at home, so outreach and program recommendations match where the family actually is. |
| Respondent verification flag | Flags submissions where someone other than the parent or primary caregiver completed the form, prompting staff to confirm interest before holding a tour slot. |
Common new parent support lead scenarios
Immediate need, no support network
A newborn parent selects 'Immediately' for start timing and reports no other household support available, signaling a family that needs a tour scheduled fast.
Expecting parent still exploring
A family expecting a child but not yet born selects 'Just exploring options,' which the intake flags for a slower nurture sequence rather than immediate outreach.
Grandparent inquiring on behalf
Someone other than the parent or primary caregiver submits the form, so the intake weights the lead lower until the actual parent confirms interest.
Sibling adjustment for a toddler
A parent of a toddler selects family relationship or sibling adjustment as the focus area, directing the lead toward a different support track than a newborn-focused inquiry.
Virtual-only scheduling preference
A family selects virtual sessions only, which doesn't change the lead's score but tells staff to route the tour or consultation to a virtual calendar slot instead of an in-person one.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book visits
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More parent and family support intake templates
New Parent Support lead-intake FAQs
What happens when a grandparent or relative fills out the form instead of the parent?
The intake asks whether the respondent is the parent or primary caregiver, and answering 'no' carries a lower weight than answering 'yes.' This lets staff see at a glance that the actual parent still needs to confirm interest before a tour is booked.
Does the intake account for whether the child is even born yet?
Yes. The child's age question includes an 'Expecting, not yet born' option alongside newborn, infant, and toddler ranges, so you can route prenatal inquiries differently from families already caring for a child.
Can I see if a family already has support at home?
The intake asks directly whether the family currently has other household or family support available, giving your team context on how much hands-on help they may need from your program.
How does the intake reflect urgency for new parent support?
Families choose a start timeline ranging from 'Immediately' down to 'Just exploring options,' and each answer carries a different weight, so time-sensitive requests surface ahead of families who are only researching.
Do families get to choose between in-person and virtual sessions?
Yes, the intake asks for a session format preference of in-person, virtual, or either, so your team can route the lead and schedule the tour appropriately without a follow-up call just to ask logistics.
How is the lead's focus area used to prioritize follow-up?
The intake asks the family's main area of need, from emotional adjustment to daily routines to sibling adjustment, and each option carries its own weight so staff can see at a glance what kind of support conversation to prepare for.
Turn new parent support visitors into qualified patients
Give every new parent support visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.