Know which inlay or onlay leads are worth consultation time
Every inlay or onlay enquiry captures the reason for the restoration, current pain level, treatment timeline, and material preference, plus a photo of the tooth, so you can see the full picture before offering chair time.
The exact intake your inlay or onlay leads complete
This is the real 6-question guided intake for Inlay or Onlay — the same flow your customers finish before you ever pick up the phone.
What a qualified inlay or onlay lead should tell you
Consultation to confirm whether a tooth with decay, a fracture, or a failing filling is a candidate for a custom-fitted inlay or onlay rather than a full crown or other restoration.
- Main Reason This Restoration
- Dentist Already Recommended Inlay
- Experiencing Pain Or Sensitivity
- Soon Get This Treatment
- This Appointment Yourself Or
- Tooth Material Or Type
The questions your team needs answered
Every inlay or onlay intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the main reason you need this restoration? | A cracked or fractured tooth carries the highest weight, so these leads surface above worn fillings or 'not sure' answers that may need more clinical clarification. |
| Has a dentist already recommended an inlay or onlay for this tooth? | A confirmed dentist recommendation scores notably higher than a self-referred enquiry, separating diagnosed cases from patients still figuring out if this is the right treatment. |
| Are you currently experiencing pain or sensitivity in the tooth? | Pain level isn't weighted in the score, but flagging severe pain lets front desk staff prioritize scheduling manually even for a lower-scoring lead. |
| How soon are you hoping to get this treatment done? | Knowing whether someone wants treatment as soon as possible versus is just exploring helps staff decide how quickly to follow up, independent of the lead's clinical score. |
| Is this appointment for yourself or for a dependent in your care? | Distinguishing self-bookings from dependent bookings tells staff whose insurance and consent records need to be pulled before the consultation. |
| Which tooth material or type were you considering, if any? | Capturing a material preference lets the team prepare the right cost and durability conversation for ceramic, composite, or gold before the patient arrives. |
How Cliont scores inlay or onlay leads
Every answer is weighted automatically — no manual review required.
Value signals
- Decay or cavity
- Cracked or fractured tooth
- Old filling failing or worn
- Not sure
- Dentist Already Recommended Inlay: yes
Urgency signals
- Severe pain
See the lead your team receives
Cracked Tooth Inlay Lead
From first click to qualified lead
Follow patients and caregivers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the visit
Smart questions adapt to their visit and capture the full scope.
They share details
Symptoms, history, and documents come attached before the visit.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for inlay or onlay workflows
| Cliont capability | Inlay Or Onlay application |
|---|---|
| Weighted lead scoring | Scores rise automatically when a patient selects 'Cracked or fractured tooth' or confirms a dentist already recommended an inlay/onlay, surfacing the strongest cases first. |
| Photo and document upload | Collects a photo of the tooth and any prior x-ray so your team can review the extent of decay or fracture before booking chair time. |
| CRM routing | Sends qualified inlay/onlay consultation requests straight to your CRM with the reason, pain level, and material preference attached to each record. |
| Conditional branching | Routes 'a dependent in my care' answers differently from self-bookings so staff prepare the right records before a parent brings a child in. |
| Unweighted triage fields | Passes pain level and timeline through to the CRM even though they don't affect the score, so severe-pain cases can still be flagged for faster scheduling. |
Common inlay or onlay lead scenarios
Cracked tooth, already diagnosed
A patient whose own dentist has already recommended an inlay or onlay for a cracked tooth answers both q001 and q002 in the highest-weighted way, surfacing as a strong lead ready to book.
Old filling, unsure of material
A patient with a failing old filling flags 'Not sure' for material type, so your team knows to walk through ceramic, composite, or gold options at the consultation rather than assume a preference.
Parent booking for a dependent
The appointment-for question shows this enquiry is for a dependent, letting front desk staff prepare the right intake and paperwork before the family arrives.
Just exploring, no diagnosis yet
Someone who selects 'Not sure' as the reason and 'Just exploring options' for timeline is still qualified, but your team can treat it as a lower-priority education call rather than an urgent booking.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book visits
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More restorative dentistry intake templates
Inlay or Onlay lead-intake FAQs
Does the intake tell inlay/onlay candidates apart from crown candidates?
Not on its own — the reason-for-restoration question captures decay, fracture, or a failing filling, but final suitability for an inlay or onlay versus a full crown is still a clinical call. If a patient looks better suited to a different restoration, your team can point them to the dental crown or dental bridge page instead.
What happens if a patient hasn't been formally diagnosed yet?
Answering 'no' to whether a dentist has already recommended an inlay or onlay scores lower than a confirmed recommendation, so those leads still reach your CRM but are flagged as needing a diagnostic exam before treatment is confirmed.
Does pain level affect how the lead is scored?
The pain and sensitivity question isn't weighted in the lead score, but the answer is still passed through with every enquiry so front desk staff can prioritize scheduling for patients reporting severe pain.
Can the intake handle a parent booking for a child or dependent?
Yes — the 'myself or a dependent' question is captured on every enquiry, so staff immediately know whose records and consent forms to prepare before the consultation.
What photos or documents do patients need to upload?
The intake asks for a photo of the affected tooth and any prior x-ray the patient already has, giving your team visual context on the decay or fracture before the first visit.
How does material preference get used before the visit?
The intake records whether the patient is considering ceramic, composite resin, gold, or isn't sure, so you can prepare a cost and durability conversation for the specific materials they're weighing.
Turn inlay or onlay visitors into qualified patients
Give every inlay or onlay visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.