Generator repair leads scored before you dispatch a truck
Homeowners describe the generator type, the exact problem, and how urgently they need it fixed, then upload a photo of the model plate so your team arrives with the right parts.
The exact intake your generator repair leads complete
This is the real 6-question guided intake for Generator Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified generator repair lead should tell you
Diagnostic and repair work on standby or portable generators that fail to start, run poorly, produce no power, or won't switch over automatically during an outage.
- Generator Have
- Problem Generator Having
- Was Generator Last Serviced
- Owner Or Authorized Manager
- Soon Generator Repaired
- Generator'S Fuel Type
The questions your team needs answered
Every generator repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of generator do you have? | The generator type tells the technician which repair parts, tools, and expertise to bring before they leave the shop. |
| What problem is the generator having? | This is the most heavily weighted question in the catalog, directly separating serious faults like no-power-output from minor issues. |
| When was the generator last serviced or inspected? | Service history helps distinguish a routine maintenance gap from an unexpected sudden failure worth flagging. |
| Are you the owner or authorized manager of the property where the generator is located? | The large weight gap between yes and no flags leads where authorization needs confirming before an estimate is scheduled. |
| How soon do you need the generator repaired? | This carries the single highest weight in the catalog, making it the strongest driver of same-day dispatch decisions. |
| What is the generator's fuel type? | Fuel type carries no scoring weight but determines which parts and fittings the technician needs on-site. |
How Cliont scores generator repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Won't start at all
- Runs but produces no power
- Runs rough or stalls
- Unusual noise, smoke, or smell
- Other issue
- Owner Or Authorized Manager: yes
Urgency signals
- Won't switch over automatically during outage
- Emergency, same day
See the lead your team receives
Generator Repair Lead - Won't Start, Same-Day
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for generator repair workflows
| Cliont capability | Generator Repair application |
|---|---|
| Guided branching questions | The generator type answer (standby, portable, or inverter) can shape which follow-up details your team sees before the estimate. |
| Automatic lead scoring | Combines the fault-type weight with the urgency weight so a 'won't start, same day' lead consistently outranks a 'runs rough, few weeks' lead. |
| Photo and video capture | Collects the model/serial plate and a clip of the fault (smoke, noise, error display) so your technician can confirm parts before arriving. |
| Ownership verification flag | Surfaces non-owner submissions from the authorized-manager question so your team can confirm authorization before an estimate visit is booked. |
| CRM routing | Sends the completed fault description, service history, and urgency answers directly into your CRM record instead of a raw voicemail or email. |
Common generator repair lead scenarios
Won't start, needs same-day fix
The homeowner selects 'Won't start at all' and 'Emergency, same day' — the two highest-weighted answers in the catalog — pushing the lead straight to the top of the queue.
Runs but produces no power
A standby unit turns over fine but outputs nothing; the intake flags this as a high-value symptom even though the homeowner isn't in a same-day rush.
Never-serviced unit fails to switch over
The generator hasn't been serviced and won't transfer automatically during an outage, combining a neglected-maintenance answer with a high-weight fault for a different repair-scope conversation.
Tenant reporting on landlord's unit
The person filling out the form answers 'No' to being the owner or authorized manager, which carries a much lower weight and prompts your team to confirm authorization before scheduling an estimate.
Homeowner just comparing options
Unsure of the generator type and picking 'Just researching options' for timing, this lead scores low and can be nurtured instead of dispatched immediately.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More electrical intake templates
Generator Repair lead-intake FAQs
How does this intake keep repair calls separate from new generator installation inquiries?
This form is built around repair symptoms like won't-start, no-power-output, and rough running, which routes it away from the separate Generator Installation intake used for new-unit inquiries.
Why ask about fuel type if it doesn't change the lead score?
Fuel type isn't weighted, but knowing whether the unit runs on gasoline, diesel, natural gas, or propane tells your technician which parts and tools to bring, cutting down on second trips.
What happens if the person submitting the form isn't the property owner?
The ownership question carries a large weight gap between yes and no answers, so a non-owner or unauthorized submitter is flagged for your team to confirm authorization before scheduling the estimate.
Does selecting 'Emergency, same day' automatically move a lead to the top?
That option carries the highest single weight in the catalog, so combined with a high-value fault it typically lands the lead in your highest-priority band for immediate follow-up.
Are smoke, smell, or unusual noise issues treated differently from a unit that won't start?
Both are high-weighted fault types, but a smoke or smell report is the kind of detail your dispatcher can use to prioritize outreach even before checking the requested timeline.
Why does the intake ask when the generator was last serviced?
Service history isn't scored, but it helps your technician anticipate whether they're dealing with an overdue maintenance issue or a sudden failure on a well-kept unit.
Turn generator repair visitors into qualified jobs
Give every generator repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.