Turn boiler repair enquiries into estimate-ready leads
Homeowners describe what the boiler is doing, share the boiler type and location, and confirm they're free of a gas smell before it reaches your team — with nameplate and error-code photo uploads attached to every request.
The exact intake your boiler repair leads complete
This is the real 7-question guided intake for Boiler Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified boiler repair lead should tell you
Diagnostic and repair intake for a boiler that has stopped heating properly, is leaking, making noise, or throwing an error code, capturing the symptom, boiler type, and safety status needed to dispatch the right technician.
- Boiler Doing
- Boiler Have
- Boiler Free Any Gas
- Property Owner Or Authorized
- Soon This Repair Done
- Boiler Under Warranty Or
- Boiler Located
The questions your team needs answered
Every boiler repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the boiler currently doing? | The specific malfunction reported determines both dispatch urgency and the parts a technician should bring, since no-heat and leaking score highest. |
| What type of boiler do you have? | Segments the lead so you can route, price, and prioritize it correctly. |
| Is the boiler free of any gas smell right now? | This question is weighted to surface a gas-smell safety concern rather than treat it as a lead-quality signal, so it needs a different response path than a normal repair request. |
| Are you the property owner or authorized to approve repairs? | Confirming approval authority prevents dispatching a technician to a site visit that a tenant can't actually authorize or pay for. |
| How soon do you need this repair done? | The urgency answer directly separates same-day emergencies from exploratory enquiries so dispatch priority matches actual need. |
| Is the boiler currently under warranty or service contract? | Warranty or service-contract status affects whether the job is a billable repair or should be redirected to a manufacturer or contract provider. |
| Where is the boiler located? | Knowing whether the boiler sits in a basement, attic, garage, or utility closet helps the technician prepare for access and tooling before arrival. |
How Cliont scores boiler repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Making unusual noises
- Inconsistent or weak heat
- Showing an error code or warning light
- Other issue
- Boiler Free Any Gas: yes
- Property Owner Or Authorized: yes
Urgency signals
- No heat or hot water at all
- Leaking water
- Emergency, need help today
See the lead your team receives
Boiler Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for boiler repair workflows
| Cliont capability | Boiler Repair application |
|---|---|
| Photo and video upload widget | Homeowners attach a boiler nameplate photo and an error code or leak photo/video, so technicians arrive knowing the model and symptom instead of diagnosing blind. |
| Weighted scoring engine | No-heat and leak reports score higher than a minor noise complaint, and a reported gas smell is scored to flag risk instead of ranking the lead as high-value. |
| CRM routing | Emergency, authorized, and correctly-typed boiler leads are sent to your CRM as ready-to-schedule jobs, while unauthorized or exploratory enquiries can be routed for a follow-up call first. |
| Conditional question logic | Boiler type and location answers help route the job to a technician who carries the right parts and equipment for a basement, attic, or garage installation. |
Common boiler repair lead scenarios
No heat, emergency call
Homeowner selects 'No heat or hot water at all' and 'Emergency, need help today' — the intake scores this at the top and pushes it straight to the CRM as a priority job.
Gas smell reported
If the homeowner answers that the boiler is NOT free of a gas smell, the intake flags a safety issue rather than a standard repair, since that question is weighted to surface risk instead of lead quality.
Renter without approval
A tenant reporting the issue but not authorized to approve repairs scores lower on that question, signaling the office to confirm ownership before scheduling an estimate.
Exploring under warranty
Someone picking 'Just exploring options' and confirming the boiler is under warranty gets routed differently than a paying repair job, since billing and next steps depend on that combination.
Noisy boiler, no rush
An unusual-noise complaint paired with a 'within a month' timeline still qualifies as a real repair need but is prioritized behind same-day no-heat and leak calls.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More hvac intake templates
Boiler Repair lead-intake FAQs
What happens if a homeowner reports a gas smell during intake?
The gas-smell question is weighted so a 'no' answer scores very low on that item specifically, since it's a safety flag rather than a normal lead-quality signal — this surfaces the request differently instead of scoring it like a routine repair enquiry.
Does the intake check whether the person filling it out can actually approve the repair?
Yes — there's a direct yes/no question asking if they're the property owner or authorized to approve repairs, so tenants without approval authority are flagged before you schedule a site visit.
Why does the intake ask what type of boiler it is?
Gas, oil, and electric boilers often need different technician certifications and parts on hand, so knowing the boiler type up front helps you dispatch the right person rather than finding out on arrival.
How does a warranty answer change how a lead is handled?
The intake asks whether the boiler is under warranty or a service contract, which helps distinguish a billable repair call from one that might need to be redirected to a manufacturer or contract provider.
What photos does the intake collect for boiler repair?
Homeowners are asked to upload a photo of the boiler nameplate or model plate and a photo or video of the error code display or leak, giving your technician diagnostic detail before they arrive.
How is urgency reflected in the lead score?
The timing question ranges from 'Emergency, need help today' to 'Just exploring options,' and those answers carry very different weights, so same-day no-heat calls surface ahead of exploratory enquiries.
Turn boiler repair visitors into qualified jobs
Give every boiler repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.