By the Cliont product team
Ductless mini-split lead intake software for HVAC professionals

Know which mini-split leads are worth your estimate time

Ask how many zones a homeowner needs, whether there's outdoor access for electrical and refrigerant lines, and confirm they're authorized to approve the work before you schedule a site visit. Homeowners upload photos of the space so your team shows up prepared.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 6
How many indoor units (zones) do you want installed?
1 zone
2-3 zones
4 or more zones

The exact intake your ductless mini-split installation leads complete

This is the real 6-question guided intake for Ductless Mini-Split Installation — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified ductless mini-split installation lead should tell you

Installation of a ductless mini-split heating and cooling system, sized by the number of indoor zones and dependent on outdoor space for the condenser and line set.

  • Many Indoor Units (Zones)
  • Space This Installation
  • There Already Outdoor Location
  • Have Any Ductwork Or
  • Property Owner Or Authorized
  • Would Like Installation Happen

The questions your team needs answered

Every ductless mini-split installation intake asks these — and why each one matters.

QuestionWhy it matters
How many indoor units (zones) do you want installed?More zones means a larger, higher-revenue job, and the weighting rewards multi-zone requests over single-zone ones.
What type of space is this installation for?Space type shows whether the homeowner has full decision authority over the property, which affects how straightforward approval will be.
Is there already an outdoor location with access to run electrical and refrigerant lines?Confirmed outdoor access for electrical and refrigerant lines is one of the highest-weighted answers because it directly affects install feasibility and cost.
Do you currently have any ductwork or existing HVAC system in this space?Knowing whether there's an old ducted system, an existing mini-split to replace, or nothing at all tells your team the real scope of removal work before the visit.
Are you the property owner or authorized to approve this installation?Confirming the person is the property owner or authorized to approve the job is one of the most heavily weighted answers, since unauthorized leads waste a site visit.
When would you like the installation to happen?Timeline helps your team sequence estimates without penalizing homeowners who are still planning ahead.

How Cliont scores ductless mini-split installation leads

Every answer is weighted automatically — no manual review required.

Value signals

  • 1 zone
  • 2-3 zones
  • 4 or more zones
  • Not sure
  • There Already Outdoor Location: yes
  • Property Owner Or Authorized: yes

See the lead your team receives

Ductless Mini-Split Installation Lead

91/100
High Priority
Zones requested4 or more zones
Space typeSingle-family home
Outdoor access for linesYes
Existing systemNo existing system
Property owner/authorizedYes
TimelineAs soon as possible
Delivered to: Email · CRM · Calendar

From first click to qualified lead

Follow homeowners and property managers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the job

Smart questions adapt to their job and capture the full scope.

They add photos

Damage photos and details come attached, so you assess before you drive out.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for ductless mini-split installation workflows

Cliont capabilityDuctless Mini-Split Installation application
Weighted lead scoringZone count and outdoor access answers carry different weights, so a 4-zone job with confirmed outdoor access scores well above a single-zone, unclear-access lead.
Authorization gatingThe property owner/authorization question surfaces renters and non-decision-makers before they're routed to your CRM as ready leads.
Structured photo captureHomeowners upload photos of the proposed indoor unit locations and outdoor condenser area so your team can scope the job before the estimate visit.
CRM routing with contextAnswers about existing ductwork or a prior mini-split to replace travel with the lead into your CRM, so your estimator knows the scope before calling back.

Common ductless mini-split installation lead scenarios

Whole-home multi-zone upgrade

A single-family homeowner wants 4 or more zones with no existing ductwork and confirms outdoor access is available — the highest-weighted combination on this intake.

Renter without approval authority

Someone in an apartment or rental property fills out the form but isn't the property owner, which the intake flags before your team commits to a site visit.

Garage or workspace add-on

A single-zone request for a garage, addition, or workspace where the homeowner marks outdoor access as unclear, prompting a follow-up before scheduling.

Swapping an aging mini-split

The property already has a mini-split to replace rather than no system at all, and the homeowner is planning ahead with no fixed date — different scope than a first-time install.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book jobs

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Ductless Mini-Split Installation lead-intake FAQs

How does the intake treat single-zone vs. multi-zone requests?

Zone count is a weighted answer on the intake, so a request for 4 or more zones scores higher than a single-zone job, helping you prioritize larger installs in your CRM.

What happens if a renter submits the form instead of the owner?

The intake directly asks whether the person submitting is the property owner or authorized to approve the installation, so leads without approval authority are visible before you drive out.

Does the intake check for outdoor space before I quote the job?

Yes — homeowners confirm whether there's already an outdoor location with access to run electrical and refrigerant lines, which is a weighted field that affects lead scoring.

Can the intake tell a new install apart from a mini-split replacement?

Yes, the existing ductwork question distinguishes between no existing system, an old ducted system, or an existing mini-split to replace, so you know the scope before the estimate.

What if the homeowner isn't sure how many zones they need?

"Not sure" is a valid answer on the zone-count question, and it's scored so those leads still route to your CRM for a follow-up conversation rather than getting dropped.

Is this intake different from the one for Air Conditioner Installation?

Yes — this intake asks mini-split-specific questions like zone count and outdoor line-set access, which don't apply to a ducted air conditioner install.

Turn ductless mini-split installation visitors into qualified jobs

Give every ductless mini-split installation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.