Emergency tree service intake that captures power line contact up
Homeowners describe the tree's current situation, confirm whether any part of it is touching power lines, and upload photos of the damage before you ever pick up the phone. You see danger level, location, and who has authority to approve the work in one screen.
The exact intake your emergency tree service leads complete
This is the real 5-question guided intake for Emergency Tree Service — the same flow your customers finish before you ever pick up the phone.
What a qualified emergency tree service lead should tell you
Assessment and triage of a tree that has already fallen, is leaning, or has a hazardous broken limb, used to determine whether the situation is an immediate danger to people or structures and how fast a crew needs to respond.
- Current Situation With Tree
- Tree Posing Immediate Danger
- Any Part Tree In
- Tree Located
- Have Legal Authority Approve
The questions your team needs answered
Every emergency tree service intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the current situation with the tree? | A tree fallen on a structure or vehicle scores far above one still standing, so this single answer drives most of the same-day-versus-scheduled decision. |
| Is the tree currently posing an immediate danger to people or occupied structures? | A yes answer here confirms genuine urgency to people or occupied structures, separating true emergencies from concerning-but-safe situations. |
| Is any part of the tree in contact with power lines? | Contact with power lines changes the response entirely, since a crew shouldn't approach the tree until the utility company has been involved. |
| Where is the tree located? | Segments the lead so you can route, price, and prioritize it correctly. |
| Do you have legal authority to approve tree removal work at this property? | Without legal authority to approve the work, a crew can be dispatched to a job that can't actually be started, wasting the trip. |
How Cliont scores emergency tree service leads
Every answer is weighted automatically — no manual review required.
Value signals
- Fallen on a structure or vehicle
- Fallen and blocking access or road
- Leaning or uprooted but not fallen
- Still standing, concerned it may fall
- Tree Posing Immediate Danger: yes
- Have Legal Authority Approve: yes
Urgency signals
- Large broken limb hanging
- Tree Posing Immediate Danger
See the lead your team receives
Emergency Tree Service Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for emergency tree service workflows
| Cliont capability | Emergency Tree Service application |
|---|---|
| Automatic lead scoring | Weighs a tree fallen on a structure or vehicle and the immediate-danger answer far above a still-standing tree, so your dispatcher sees which calls need a crew today. |
| Safety flagging | Surfaces the power-line contact answer as its own flag so it never gets buried in a general notes field before a crew is sent out. |
| Photo and video capture | Lets the homeowner show the fallen or leaning tree's position and any structure or vehicle contact before your team drives to the site. |
| Authorization check | Uses the legal-authority question to catch leads from renters, tenants, or neighbors who can't yet approve removal work, prompting confirmation before a crew is booked. |
Common emergency tree service lead scenarios
Tree down on the house
The tree has fallen on a structure or vehicle and poses immediate danger, so the intake flags it for same-day dispatch instead of the regular queue.
Leaning tree over a fence
The tree is uprooted or leaning but hasn't fallen, so it still scores high for urgency even though no one is in immediate danger yet.
Broken limb tangled in power lines
The hanging limb question and the power-line contact question both trigger, so the lead gets a safety flag pointing the homeowner to the utility company before any crew is scheduled.
Shared tree on the property line
The tree sits on a shared boundary and the person submitting isn't sure they have authority to approve removal, so the intake surfaces that gap instead of booking a crew that can't legally start work.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More tree care intake templates
Emergency Tree Service lead-intake FAQs
How does the intake tell a same-day emergency from a job that can wait a few days?
The current-situation question weighs a tree fallen on a structure or vehicle far higher than one still standing but a concern, and the immediate-danger question adds to that score, so same-day calls surface separately from lower-urgency requests.
What happens if the homeowner reports the tree is touching power lines?
That answer is captured as a distinct safety flag so your crew can advise the homeowner to contact the utility company first, rather than dispatching a climber into a live-wire situation.
Does the intake check whether the person submitting can actually authorize the work?
Yes, the legal-authority question scores much higher for a yes than a no, which helps you avoid driving out to quote a job the caller can't approve, like a renter or a neighbor on a shared property line.
Can homeowners submit an emergency request outside normal office hours?
The intake form is available for homeowners to fill out any time a tree comes down, and it lands in your CRM with the urgency signals already scored so you can decide how fast to respond.
What if the tree is still standing but the homeowner is worried it will fall?
That situation is captured as a lower-scoring option than a fallen or leaning tree, so it's still logged as a lead but doesn't compete with true emergencies for immediate dispatch.
Does the location of the tree change how the job gets handled?
Yes, whether the tree is in a driveway, backyard, or on a shared property line affects access planning and whether a neighbor's consent might be needed before crew and equipment arrive.
Turn emergency tree service visitors into qualified jobs
Give every emergency tree service visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.