Know which window repair leads are worth an estimate
Homeowners describe the window issue, how many windows need repair, and how soon it needs fixing—plus upload photos of the damage—so you can spot an active leak or security risk before you dispatch a truck.
The exact intake your window repair leads complete
This is the real 6-question guided intake for Window Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified window repair lead should tell you
Repair of an existing window's glass, frame, seals, or hardware—triggered by breakage, drafts, water intrusion, fogging, or a window that won't open, close, or lock.
- Issue Experiencing With Window
- Many Windows Repair
- Window It
- There Opening In Window
- Property Owner Or Authorized
- Soon This Repair Completed
The questions your team needs answered
Every window repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What issue are you experiencing with your window? | The specific issue selected—broken glass, a stuck lock, a rotting frame, or fogged glass—tells your team which parts and skills to bring before they leave the shop. |
| How many windows need repair? | How many windows need repair changes both the estimate scope and how the job should be scheduled against smaller single-window calls. |
| What type of window is it? | Window material determines which replacement parts, glazing, or hardware a technician needs on hand for the visit. |
| Is there currently an opening in the window letting outside air or water into the property? | An active opening letting outside air or water in signals a security or damage risk that should be prioritized over cosmetic repairs. |
| Are you the property owner or authorized to approve this repair? | Confirming the requester can approve the repair prevents wasted estimate visits that stall on landlord or co-owner sign-off. |
| How soon do you need this repair completed? | The homeowner's stated timeline, especially 'as soon as possible' for safety or security, drives how quickly the lead should be contacted. |
How Cliont scores window repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Won't open, close, or lock properly
- Damaged or rotting frame
- Foggy or fogged double-pane glass
- Other issue
- There Opening In Window: yes
- Property Owner Or Authorized: yes
Urgency signals
- Broken or cracked glass
- Drafts, air leaks, or water leaks
- There Opening In Window
See the lead your team receives
Window Repair Lead – Active Air/Water Opening
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for window repair workflows
| Cliont capability | Window Repair application |
|---|---|
| Conditional urgency scoring | Combines the active-opening answer with the homeowner's stated timeline to push leaking or unsecured windows above routine repair requests. |
| Photo and video upload widget | Collects close-up shots of the specific damage—cracked glass, rotting frame, or fogged pane—so your team can assess scope before the estimate visit. |
| Authorization check | Uses the property-owner/authorization question to hold back leads that need a landlord or co-owner sign-off instead of booking them straight onto the calendar. |
| Automatic CRM routing | Sends qualified window repair leads—issue type, window count, material, and urgency already captured—directly into your CRM instead of a raw inbox message. |
Common window repair lead scenarios
Broken Window Letting In Weather
The intake flags an active opening letting outside air or water in as urgent, so a single cracked or broken window gets routed ahead of routine repair requests.
Whole-House Foggy Glass Job
Five or more windows with fogged double-pane glass and a flexible timeline signal a larger repair job worth prioritizing for value even without urgency.
Tenant Without Owner Approval
When the person filling out the form isn't the property owner or authorized to approve the repair, the lead is flagged so you can confirm authorization before booking an estimate.
Unsure of Window Material
A homeowner who doesn't know if the window is vinyl, wood, aluminum, or fiberglass still gets routed, but the missing detail tells your team to confirm material before quoting parts.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More windows and doors intake templates
Window Repair lead-intake FAQs
How does the intake separate an emergency repair from a routine one?
The question about whether there's currently an opening letting outside air or water into the property is weighted as urgent, and it's paired with the homeowner's stated timeline so a broken pane with an active leak scores differently than a foggy window with no rush.
Will I know what kind of window I'm quoting before I call the homeowner?
Yes—the intake asks whether the window is vinyl, wood, aluminum, fiberglass, or unknown, so your team can start pulling the right hardware or glass before the estimate visit.
What if the person submitting the form isn't the property owner?
The intake asks directly whether the requester is the owner or authorized to approve the repair, and answering no lowers the lead's score so you can follow up for authorization instead of scheduling straight to an estimate.
How does the intake handle jobs with multiple windows?
Homeowners select how many windows need repair—one, two to four, or five or more—so multi-window jobs can be sized and prioritized differently from a single-pane fix.
Does the intake capture enough detail on the actual problem?
Homeowners pick the specific issue—broken glass, a window that won't open or lock, drafts and leaks, a damaged frame, or fogged glass—so the lead arrives with the problem already categorized instead of a vague 'window issue' note.
Turn window repair visitors into qualified jobs
Give every window repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.