See policy dates and denial history before the consultation
The intake asks whether the business had active coverage, what event forced the shutdown, and whether the insurer has denied, underpaid, or delayed the claim — while collecting the policy and denial paperwork so you see the full picture before the first call.
The exact intake your business interruption claims leads complete
This is the real 7-question guided intake for Business Interruption Claims — the same flow your customers finish before you ever pick up the phone.
What a qualified business interruption claims lead should tell you
A dispute over lost income or extra expenses a business incurred after being forced to close, reduce hours, or scale back operations due to a covered event, where the insurer has denied, underpaid, delayed, or is disputing the business interruption portion of a commercial policy.
- Business Owner Or Authorized
- Business Have Active Business
- Business Have Close, Reduce
- Lose Business Income Or
- Already Filed Claim With
- Insurer Denied Claim, Underpaid
- Interruption Happen Within Last
The questions your team needs answered
Every business interruption claims intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Are you a business owner or authorized representative making this claim for a U.S. business? | Confirms the submitter has standing to bring the claim, filtering out third parties who aren't the business owner or an authorized representative. |
| Did your business have an active business insurance policy at the time the interruption happened? | An interruption without active coverage at the time of loss has no policy to claim against, so this answer determines whether the matter is viable at all. |
| Did your business have to close, reduce hours, or significantly reduce operations because of a specific event (like a fire, storm, water damage, or a government order)? | Ties the shutdown to a specific triggering event, which is what most policies require before business interruption coverage applies. |
| Did you lose business income or have extra expenses because of that interruption? | Establishes there's actual measurable damages — lost income or extra expense — for the firm to pursue. |
| Have you already filed a claim with your insurer for business interruption or related coverage? | Distinguishes claims already in the insurer's process from ones that haven't been filed yet, which changes what the firm needs to do first. |
| Has your insurer denied the claim, underpaid it, delayed it for a long time, or demanded unreasonable paperwork? | Captures denial, underpayment, delay, or unreasonable documentation demands in one signal, which is usually the strongest indicator the business needs legal help now. |
| Did the interruption happen within the last 3 years? | Flags how recent the interruption was, which matters for timing and potential filing deadlines. |
How Cliont scores business interruption claims leads
Every answer is weighted automatically — no manual review required.
Value signals
- Business Owner Or Authorized: yes
- Business Have Active Business: yes
- Business Have Close, Reduce: yes
- Lose Business Income Or: yes
- Already Filed Claim With: yes
- Insurer Denied Claim, Underpaid: yes
Urgency signals
- Business Have Active Business
- Business Have Close, Reduce
See the lead your team receives
Business Interruption Claim Lead
From first click to qualified lead
Follow people and businesses seeking counsel through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the matter
Smart questions adapt to their matter and capture the full scope.
They share the documents
The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for business interruption claims workflows
| Cliont capability | Business Interruption Claims application |
|---|---|
| Weighted scoring engine | Weighs an active policy, a qualifying event, lost income, and insurer denial or delay heavily, so a denied or underpaid claim on active coverage automatically outranks a vague inquiry. |
| Document collection | Requests the policy and any denial, underpayment, or delay letter alongside the intake answers, so the firm has the paper trail before the first call rather than chasing it afterward. |
| Conditional routing | Separates claims where a denial has already occurred from claims that haven't been filed yet, so intake staff can route each to the right next step instead of treating every submission the same. |
| CRM sync | Sends only claims that clear the policy-status, event, and denial thresholds into the CRM, keeping unqualified interruption enquiries out of attorney calendars. |
Common business interruption claims lead scenarios
Storm closure, claim denied
A business closed after storm damage, filed a claim, and the insurer denied it outright — the intake flags this as high-value since it hits both the event and denial signals.
Claim filed, payment stalled
The business already filed and the insurer is delaying or demanding excessive paperwork rather than issuing a flat denial, which still scores as high-priority under the same denial/delay signal.
Recent loss, no claim filed yet
The interruption happened within the last three years but the business hasn't filed with its insurer yet, so the intake captures the event and income loss without the denial signal present.
Interruption outside the recent window
The shutdown happened more than three years ago, which the intake surfaces so the firm can weigh statute-of-limitations exposure before booking a consultation.
No active policy at time of loss
The business closed but did not have active coverage when the interruption occurred, a scenario the intake separates out since it changes the entire viability of the claim.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book matters
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More insurance law intake templates
Business Interruption Claims lead-intake FAQs
Can the intake tell the difference between a denial and a slow-pay or underpayment situation?
Yes — the catalog asks a single combined question covering denial, underpayment, delay, and unreasonable paperwork demands, so any of those insurer behaviors score the lead the same way as a high-value signal.
What if the business hasn't filed a claim with its insurer yet?
The intake still captures whether the policy was active, what caused the interruption, and whether income was lost, so you can see a not-yet-filed claim without it being penalized as heavily as a missing denial event.
Does the intake check whether coverage was actually active at the time of the loss?
Yes, one question directly asks whether the business had an active policy when the interruption happened, which is one of the two urgency signals in this catalog.
How does the intake treat older interruptions?
It asks whether the interruption happened within the last three years, which lets you spot leads that may be closer to a filing deadline versus ones that could carry statute-of-limitations risk.
What if the person submitting the form isn't the actual business owner?
The intake confirms whether the person is a business owner or authorized representative of a U.S. business, so submissions from unauthorized third parties score lower rather than looking identical to a legitimate claimant.
What documents does the intake collect before we ever talk to the prospective client?
It's built to gather the policy documentation and any denial, underpayment, or delay correspondence up front, so your team reviews the paper trail before the consultation instead of during it.
Turn business interruption claims visitors into qualified cases
Give every business interruption claims visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.