By the Cliont product team
Social media harm mass tort intake software for legal teams

Which social media harm intakes qualify for mass tort filing

The intake asks whether the harm ties to a specific platform, when the person started using it relative to age 18, and whether treatment followed, then collects supporting records so you can see which claims are strong enough to fold into the mass tort before you offer a consultation.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
Did the harm happen in the United States?
Yes
No

The exact intake your social media harm litigation leads complete

This is the real 7-question guided intake for Social Media Harm Litigation — the same flow your customers finish before you ever pick up the phone.

Preview
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What a qualified social media harm litigation lead should tell you

This intake screens prospective claimants for injuries linked to social media platform use, to determine whether the case fits the fact pattern being consolidated into the multi-plaintiff social media harm litigation.

  • Harm Happen In United
  • Harm Involve Social Media
  • Experience Serious Emotional Or
  • Receive Medical Or Mental
  • Harm Begin Or Worsen
  • Under Age 18 When
  • Use Social Media Platform

The questions your team needs answered

Every social media harm litigation intake asks these — and why each one matters.

QuestionWhy it matters
Did the harm happen in the United States?US jurisdiction is weighted highest in the catalog, so a 'no' here signals the claim likely doesn't fit the litigation you're filing under.
Did the harm involve a social media platform or app?Confirming a specific platform or app was involved is the core fact pattern the mass tort is organized around.
Did you experience a serious emotional or physical injury related to that use?A serious emotional or physical injury tied to platform use is the underlying harm the litigation exists to compensate.
Did you receive medical or mental health treatment because of the harm?Documented treatment gives the claim a paper trail that strengthens causation between platform use and the alleged harm.
Did the harm begin or worsen within the last two years?Recent onset within two years keeps the claim inside the timeframe most relevant to the current litigation and away from statute-of-limitations concerns.
Were you under age 18 when the social media use related to the harm began?Being a minor when platform use began aligns the claim with the youth-harm allegations central to many of these cases.
Did you use the social media platform for at least three hours a day before the harm began?Heavy daily use before the harm began supports an argument that platform design or exposure, not incidental use, drove the injury.

How Cliont scores social media harm litigation leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Harm Happen In United: yes
  • Harm Involve Social Media: yes
  • Experience Serious Emotional Or: yes
  • Receive Medical Or Mental: yes
  • Harm Begin Or Worsen: yes
  • Under Age 18 When: yes

See the lead your team receives

Social Media Harm Mass Tort Lead

91/100
High Priority
Harm occurred in USYes
Platform or app involvedYes
Serious injury reportedYes
Received treatmentYes
Under 18 when use beganYes
Harm began or worsened within 2 yearsYes
Used platform 3+ hours/dayYes
Delivered to: Email · CRM

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for social media harm litigation workflows

Cliont capabilitySocial Media Harm Litigation application
Weighted scoring engineCombines US jurisdiction, platform involvement, injury, treatment, minor status, and usage duration into one score so you can rank claimants for the mass tort instead of reviewing each file cold.
Conditional field logicSurfaces the age-at-first-use and daily-usage questions for every claimant, giving you a consistent data set across the whole intake pool for MDL comparison.
CRM routing by score bandSends claims that clear the platform-involvement, injury, and treatment thresholds directly into your case CRM as high-priority, while lower-scoring or non-US claims are held back from consultation scheduling.
Document collection at intakeRequests treatment records and platform usage evidence upfront so your team has supporting documentation before the first consultation, rather than chasing it after.

Common social media harm litigation lead scenarios

Minor with documented treatment

Platform use began before age 18, harm surfaced with medical or mental health treatment, and onset was recent — the combination the catalog weights hardest for a mass tort claim.

Heavy adult user, no treatment yet

Adult claimant reports three-plus hours of daily use and a serious injury but hasn't started treatment, producing a middle score that needs a closer look before consultation.

Harm occurred outside the United States

The intake flags this early since jurisdiction weighs heavily in the score, keeping non-US claims from consuming consultation time on a case the firm likely can't file.

Older claim resurfacing now

Harm began more than two years ago and treatment was never sought, so the intake scores it lower even when platform involvement and injury are confirmed.

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Social Media Harm Litigation lead-intake FAQs

How does this intake help me build a consolidated case pool instead of one-off files?

Every submission is scored against the same fields — platform involvement, age at first use, treatment, and recency — so you can compare claimants against each other and spot which ones fit the fact pattern the mass tort is being built around.

What happens when the harm occurred outside the United States?

The catalog weights US jurisdiction heavily, so those claims score lower automatically and are visible in your CRM as lower fit before anyone books time with the claimant.

Does the intake handle claimants who were minors when the platform use started?

Yes — question q006 captures whether the person was under 18 when the relevant use began, which the scoring weights on par with treatment history since it's central to many social media harm allegations.

Can the intake confirm how much time the claimant spent on the platform?

It asks directly whether use was three or more hours a day before the harm began, giving you a self-reported usage data point to weigh alongside the injury and treatment answers.

What if a claimant reports an injury but never sought treatment?

The claim still scores using the injury answer, but treatment carries its own weight, so untreated claims land lower than ones with documented medical or mental health follow-up.

How do you route claims that look strong enough for the mass tort?

Submissions that clear the weighted thresholds — US harm, platform involvement, injury, and recency — are marked high priority and sent to your CRM so your intake team can prioritize outreach.

Turn social media harm litigation visitors into qualified cases

Give every social media harm litigation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.