Know which expedited freight leads are worth pickup time
Ask shippers about shipment type, how soon pickup is needed, and whether pickup/delivery locations are confirmed, then collect load photos and documentation before an expedited freight lead ever reaches your CRM.
The exact intake your expedited freight leads complete
This is the real 7-question guided intake for Expedited Freight — the same flow your customers finish before you ever pick up the phone.
What a qualified expedited freight lead should tell you
Time-sensitive freight brokerage where a shipper needs a load picked up on a compressed timeline, requiring the intake to confirm shipment type, size/weight, special handling needs, and whether pickup/delivery lanes are already known.
- Shipment Expedited Transport
- Soon This Shipment Be
- Know Pickup And Delivery
- Approximate Weight Or Size
- Shipment Any Special Handling,
- Authorized Book This Shipment
- This One-Time Shipment Or
The questions your team needs answered
Every expedited freight intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of shipment needs expedited transport? | Shipment type determines which equipment and carrier capacity you need to match, so a full truckload versus specialized load changes who gets dispatched. |
| How soon does this shipment need to be picked up? | Pickup timing carries the highest weights in the catalog, since a same-day request needs a different response speed than one with flexible timing. |
| Do you know the pickup and delivery locations for this shipment? | Knowing pickup and delivery locations is weighted 9 versus 3, because brokers can't price a lane or commit a carrier until the route is confirmed. |
| What is the approximate weight or size of the shipment? | Weight or size details help match the correct truck type before dispatch, preventing a truck sent on the wrong load. |
| Does the shipment require any special handling, such as refrigeration or hazardous materials precautions? | Special handling needs like refrigeration or hazmat precautions determine which certified carriers can even take the load. |
| Are you authorized to book this shipment on behalf of your organization? | Authorization to book is weighted 9 versus 2, since inquiries from someone without booking authority often stall before a truck ever gets committed. |
| Is this a one-time shipment or part of a recurring shipping need? | Recurring versus one-time shipping need signals whether this is a single expedited booking or a longer-term account worth developing. |
How Cliont scores expedited freight leads
Every answer is weighted automatically — no manual review required.
Value signals
- Same day
- Within 24 hours
- Within 2-3 days
- Know Pickup And Delivery: yes
- Authorized Book This Shipment: yes
See the lead your team receives
Expedited Freight Lead
From first click to qualified lead
Follow owners and general contractors through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the project
Smart questions adapt to their project and capture the full scope.
They add photos & plans
Site photos and plans come attached, so you scope before you bid.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for expedited freight workflows
| Cliont capability | Expedited Freight application |
|---|---|
| Weighted urgency scoring | Same-day, 24-hour, 2-3 day, and flexible pickup answers carry different weights so the most time-critical expedited requests are ranked above lower-urgency inquiries. |
| Special handling flags | A yes answer on refrigeration or hazmat handling can flag the lead for carriers with the right certifications instead of routing it as a standard dry van load. |
| Authorization screening | The authorized-to-book question is weighted heavily, so inquiries from someone without booking authority are routed for a decision-maker follow-up rather than an immediate dispatch. |
| Recurring shipper tagging | Responses on one-time versus recurring shipping needs let you segment leads in the CRM for account development versus single-load fulfillment. |
| Shipment type routing | Full truckload, LTL, or specialized/oversized answers can route the lead toward the matching sibling service, such as flatbed or refrigerated freight, instead of a generic queue. |
Common expedited freight lead scenarios
Same-day emergency pickup
A shipper needs a truckload moved the same day and already knows both pickup and delivery locations. The intake flags this as a top-priority load before it hits the CRM.
Caller not authorized to book
Someone requests a quote but isn't authorized to book on behalf of their company. The lead scores lower and gets routed for follow-up with the actual decision-maker instead of a wasted dispatch call.
Specialized load needing handling
The shipment is oversized or requires refrigeration or hazmat precautions. The intake captures special handling requirements upfront so the right equipment and carrier get matched, not a standard dry van.
Locations still unconfirmed
A shipper reaches out before finalizing exact pickup and delivery addresses. This lead scores lower on that signal, prompting a clarifying follow-up rather than an immediate rate quote.
Recurring shipper testing the lane
A shipper flags this as part of a recurring shipping need rather than a one-off. This tags the lead for account development, not just a single expedited booking.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book projects
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More freight brokerage intake templates
Expedited Freight lead-intake FAQs
How does the intake prioritize same-day versus flexible-timing requests?
The pickup timing question separates same-day, within-24-hours, within-2-3-days, and flexible requests, each weighted so the most time-critical shipments surface first.
Does the intake ask about hazmat or refrigeration needs before a truck gets dispatched?
Yes, the intake asks whether the shipment needs special handling such as refrigeration or hazardous materials precautions, so you know equipment requirements before quoting or dispatching.
What happens if the person filling out the form isn't authorized to book the shipment?
The intake asks directly whether the shipper is authorized to book on behalf of their organization, and unauthorized responses score lower so your team can follow up with the actual decision-maker instead of chasing a dead end.
Can the intake tell a one-time shipment apart from a recurring lane?
Yes, shippers indicate whether the request is a one-time shipment or part of a recurring shipping need, which helps your team decide between a single-load quote and an account development conversation.
What if the shipper doesn't know exact pickup and delivery locations yet?
The intake asks whether pickup and delivery locations are known, and unconfirmed answers score lower so the lead gets a clarifying follow-up before a rate or carrier gets committed.
How does the intake avoid sending the wrong equipment on dispatch?
By capturing shipment type and approximate weight or size alongside handling requirements, the intake gives your team enough detail to match the right truck and carrier before anything gets dispatched.
Turn expedited freight visitors into qualified projects
Give every expedited freight visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you send an estimator.