Stop dispatching trucks on unqualified drayage loads
Each enquiry captures container size and type, confirmed pickup timing, and proof the requester is authorized to arrange the move, plus the container release document, so dispatch knows what's moving before a truck rolls to the wrong terminal.
The exact intake your drayage leads complete
This is the real 7-question guided intake for Drayage — the same flow your customers finish before you ever pick up the phone.
What a qualified drayage lead should tell you
Short-haul movement of a shipping container between a port, rail yard, or terminal and a nearby warehouse, typically for import or export cargo that needs to clear one of those points on a fixed schedule.
- Container Movement
- Many Containers Moved
- Already Have Confirmed Container
- Size Or Type Container
- This Container Move
- Party Authorized Arrange This
- Pickup Or Delivery Location
The questions your team needs answered
Every drayage intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of container movement do you need? | The movement type determines which terminal, rail yard, or warehouse dispatch needs to route the truck to, so it shapes the whole job before anything else is asked. |
| How many containers do you need moved? | Container count signals whether this is a single spot move or a multi-truck job that needs capacity planning across the fleet. |
| Do you already have a confirmed container available for pickup? | Confirmed container availability separates jobs that are ready to dispatch now from inquiries still waiting on the vessel or rail to discharge. |
| What size or type is the container? | Container size and type determines equipment needs, such as chassis type or reefer power, before a truck can be assigned. |
| When does this container need to move? | Move timing is the clearest urgency signal on the form, since a today-or-tomorrow request needs dispatch attention that a no-fixed-date plan doesn't. |
| Are you the party authorized to arrange this shipment's transport? | Confirming the requester is authorized to arrange transport screens out inquiries from parties who can't actually commit the load, before a truck gets dispatched on it. |
| Does the pickup or delivery location require special access, such as an appointment window or chassis provision? | Special access requirements flag whether dispatch needs to arrange a chassis or an appointment window before a driver shows up at the site. |
How Cliont scores drayage leads
Every answer is weighted automatically — no manual review required.
Value signals
- Already Have Confirmed Container: yes
- Today or tomorrow
- This week
- Within the next two weeks
- Planning ahead, no fixed date
- Party Authorized Arrange This: yes
See the lead your team receives
Drayage Lead - Confirmed Port Container
From first click to qualified lead
Follow owners and general contractors through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the project
Smart questions adapt to their project and capture the full scope.
They add photos & plans
Site photos and plans come attached, so you scope before you bid.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for drayage workflows
| Cliont capability | Drayage application |
|---|---|
| Conditional branching | Follow-up fields on chassis provision and appointment windows only appear when a shipper flags special site access, keeping simple port-to-warehouse enquiries short. |
| Lead scoring engine | A confirmed container plus a today-or-tomorrow move date and verified authorization scores well above a shipper with no fixed date and unconfirmed availability. |
| Document upload | The container release or booking confirmation and BOL are collected on intake so dispatch isn't chasing paperwork after a truck is already assigned. |
| CRM routing | Qualified drayage leads arrive in your CRM tagged with container size, count, and movement type, ready for a dispatcher to assign without re-asking the shipper. |
| Real-time notifications | A today-or-tomorrow move date triggers an immediate alert so an urgent port pickup doesn't sit in a queue behind planning-ahead enquiries. |
Common drayage lead scenarios
Hot port container, ready now
Shipper already has a confirmed container and needs it moved today or tomorrow, with the requester confirmed as the authorized party — this combination flags for immediate dispatch attention.
Recurring warehouse-to-port volume
An exporter selects ongoing recurring volume across multiple containers and is planning ahead rather than moving urgently — routed as a high-value account to schedule rather than a same-day dispatch.
Inquiry without booking authority
Someone requests a quote but isn't the party authorized to arrange the shipment's transport, which flags the lead for verification before a truck gets committed to the load.
Reefer with a tight appointment window
A refrigerated container needs an appointment window and chassis provision at the drop site, so the intake surfaces those access requirements before equipment gets assigned.
Container not yet released
The shipper doesn't have a confirmed container available yet and has no fixed move date, signaling a lead to follow up on rather than dispatch against right away.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book projects
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More trucking intake templates
Drayage lead-intake FAQs
How does the intake tell a real drayage job apart from someone still waiting on their container?
The confirmed-container question separates shippers who have a container ready for pickup from those still waiting on vessel discharge, and the move-timing question adds urgency context on top of that.
Can the form flag someone who isn't actually authorized to book the move?
Yes — the intake asks directly whether the requester is the party authorized to arrange the shipment's transport, so unauthorized inquiries get flagged instead of dispatched against.
Does the intake capture chassis or appointment-window requirements before a truck gets committed?
It asks whether the pickup or delivery location requires an appointment window, chassis provision, or has limited site access, so dispatch can plan equipment and scheduling before assigning a driver.
What if a lead is actually looking for local trucking rather than a container move?
The container movement type question separates port, rail, and warehouse-to-port scenarios from general freight, and leads that clearly don't fit a container move can be redirected toward Local Trucking or Final-Mile Delivery instead.
How does container volume affect the way a lead gets scored?
A single container is treated differently from a shipper selecting six or more containers or ongoing recurring volume, since multi-container and recurring requests represent larger dispatch commitments.
What container details actually land in my CRM?
Container movement type, count, size or type, and any special access needs are all captured on intake and passed through to your CRM alongside the container release document, so dispatch has what it needs without a follow-up call.
Turn drayage visitors into qualified projects
Give every drayage visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you send an estimator.