Know which mobile aircraft repair leads are worth inspection time
Owners and operators share the aircraft type, current location, and grounded status, then upload registration and photos so your team dispatches the right technician with the right parts the first time.
Preview your mobile aircraft repair intake
Explore 7 questions from the Mobile Aircraft Repair template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified mobile aircraft repair lead should tell you
On-site repair dispatched to wherever the aircraft currently sits, covering engine, avionics, landing gear, or airframe issues that a technician diagnoses and fixes without the aircraft being ferried to a shop.
- Aircraft Repair
- Current Location Aircraft
- Aircraft Able Be Safely
- Best Describes Issue Experiencing
- Aircraft Grounded Due This
- Owner Or Authorized Operator
- Soon Technician Arrive
The questions your team needs answered
Every mobile aircraft repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of aircraft needs repair? | Aircraft type determines what parts, tools, and certified technician skillset need to be dispatched, making it the first triage input for scheduling the visit. |
| What is the current location of the aircraft? | Location scores highest at a public airport, private airstrip, or hangar because those sites give technicians safe, permitted access, while an off-airport location scores lowest and may need extra logistics first. |
| Is the aircraft currently able to be safely accessed by a technician? | Whether the aircraft can be safely accessed right now is weighted heavily because a technician can't begin diagnosis or repair on an aircraft that's blocked or unreachable. |
| Which best describes the issue you are experiencing? | An airframe or structural issue is treated as an urgency signal because it can affect airworthiness and typically can't wait for flexible scheduling. |
| Is the aircraft currently grounded due to this issue? | Grounded status separates aircraft that are out of service right now from those still flying with a known issue, changing how fast the visit needs to be scheduled. |
| Are you the owner or authorized operator of this aircraft? | Confirming the requester is the owner or authorized operator is weighted heavily since a mobile repair team needs authorization before touching someone else's aircraft. |
| How soon do you need a technician to arrive? | An 'Immediately' timeline paired with a grounded, high-access aircraft is what pushes a lead into the highest scoring band. |
How Cliont scores mobile aircraft repair leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- Public airport
- Private airstrip
- Hangar
- Aircraft Able Be Safely: yes
- Owner Or Authorized Operator: yes
Urgency signals
- Airframe or structural
- Immediately
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Mobile Aircraft Repair Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for mobile aircraft repair workflows
| Cliont capability | Mobile Aircraft Repair application |
|---|---|
| Weighted scoring engine | Combines the location, access, and ownership answers so a hangar-based lead from a confirmed operator outranks an off-airport lead of unclear ownership. |
| Urgency flagging | Automatically surfaces airframe or structural issues reported as needed immediately so grounded, safety-relevant aircraft don't sit in a general queue. |
| CRM routing | Sends high-access, owner-confirmed leads straight to your CRM as dispatch-ready, while lower-access or unauthorized leads are held for a follow-up call. |
| Photo and document capture | Collects registration details and photos of the affected component before dispatch, so technicians can confirm parts and tools before they leave the shop. |
Example mobile aircraft repair lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Grounded jet, airframe damage
A jet at a public airport with an airframe or structural issue, grounded and needed immediately — the highest-scoring combination since access, authorization, and urgency all line up.
Routine maintenance, off-airport
A flexible-timing request for routine maintenance on an aircraft parked off-airport scores lower on both access and value, letting you route it as a follow-up rather than a dispatch.
Avionics issue, ownership unclear
An avionics complaint from someone who can't confirm they're the owner or authorized operator gets flagged before a technician is scheduled, since authorization carries one of the heaviest weights in the catalog.
Landing gear, aircraft not accessible
A landing gear issue where the aircraft currently can't be safely reached scores low on access, signaling that logistics need resolving before yard time is booked for the wrong situation.
Connect Cliont to your workflow
Connect your CRM
HubSpot, HighLevel, monday.com
Connect your legal software
Lawmatics, MyCase, Clio Manage and Clio Grow
Notify your team
Email, SMS, Slack
Configure other destinations
Google Sheets, configured webhooks, Zapier and API workflows
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More aircraft maintenance intake templates
Mobile Aircraft Repair lead-intake FAQs
How does the intake separate a grounded emergency from a routine service call?
The grounded-status question combined with the urgency timing and issue-type answers determines the score — an airframe or structural issue reported as needed immediately is treated very differently from flexible-timing routine maintenance.
Why does the intake ask about the aircraft's location before the issue itself?
Location is one of the highest-weighted questions because a technician needs to know whether the aircraft is at a public airport, private airstrip, hangar, or an off-airport site before yard time can even be planned.
What happens if the person filling out the form isn't the owner or operator?
Ownership or authorized-operator status carries one of the heaviest weights in the catalog, so leads without confirmed authorization are scored lower and can be routed for verification before a technician is sent.
How is this different from the intake for Scheduled Aircraft Inspection?
Scheduled Aircraft Inspection intake is built around planned, recurring checks, while Mobile Aircraft Repair intake is built around unplanned issues — grounded status, access, and urgency drive the score here in a way a scheduled inspection form doesn't need.
What if the requester doesn't know what's wrong with the aircraft?
The issue-type question includes a 'Not sure' option, so those leads still get captured and routed to your CRM for a technician to triage rather than being dropped from the intake.
What does the intake collect before a technician is dispatched?
Alongside aircraft type, location, and access, the intake collects registration details and photos of the affected component so your team can confirm the job before committing yard time.
Turn mobile aircraft repair visitors into qualified jobs
Give every mobile aircraft repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.