By the Cliont product team
Back pain lead intake software for pain management professionals

Know which back pain leads are worth appointment time

Ask how long the pain has lasted, whether it radiates into the legs or hips, and what treatments have already been tried, then collect existing imaging reports before a slot is booked.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 6
How long have you been experiencing this back pain?
Less than 2 weeks
2 weeks to 3 months
More than 3 months

The exact intake your back pain leads complete

This is the real 6-question guided intake for Back Pain — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified back pain lead should tell you

Intake for patients reporting back pain who are seeking specialist evaluation, covering pain duration, radiation into the legs or hips, prior treatment history, and functional impact so the clinic can plan the right first appointment.

  • Long Have Been Experiencing
  • Pain Spread Into Legs,
  • Had Any Imaging, Such
  • Already Tried Treatments Such
  • Would Describe Current Impact
  • Under Care Another Physician

The questions your team needs answered

Every back pain intake asks these — and why each one matters.

QuestionWhy it matters
How long have you been experiencing this back pain?Longer duration carries more weight, helping identify chronic cases that need a fuller evaluation rather than a quick consult.
Does the pain spread into your legs, hips, or feet?Radiation into the legs, hips, or feet can indicate nerve involvement worth flagging before the appointment is confirmed.
Have you had any imaging, such as an X-ray or MRI, for this pain?Knowing whether imaging already exists lets staff request those records instead of duplicating a scan.
Have you already tried treatments such as physical therapy, medication, or injections?Prior treatment history shows what's already failed, helping the clinician plan next steps instead of repeating them.
How would you describe the current impact of the pain on your daily activities?Reported impact on daily activities is directly weighted, so more disruptive cases score higher for prioritization.
Are you currently under the care of another physician for this pain?Concurrent care from another physician signals a coordination need the practice should see before booking a slot.

How Cliont scores back pain leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Less than 2 weeks
  • 2 weeks to 3 months
  • More than 3 months
  • Mild, minimal impact
  • Moderate, limits some activities

Urgency signals

  • Severe, limits most activities

See the lead your team receives

Back Pain Lead

88/100
High Priority
Pain durationMore than 3 months
Spreads into legs, hips, or feetYes
Impact on daily activitiesSevere, limits most activities
Treatments already triedPhysical therapy, Medication
Prior imagingYes
Under care of another physicianNo
Delivered to: Email · CRM · Calendar

From first click to qualified lead

Follow patients and caregivers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the visit

Smart questions adapt to their visit and capture the full scope.

They share details

Symptoms, history, and documents come attached before the visit.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for back pain workflows

Cliont capabilityBack Pain application
Weighted scoring engineCombines pain duration and daily-impact severity so chronic, high-impact back pain cases are ranked above brief or mild complaints.
Multi-choice answer captureRecords every prior treatment a patient has tried — physical therapy, medication, injections, or chiropractic care — as structured data in the CRM record.
Conditional flaggingSurfaces leg, hip, or foot radiation and current care from another physician as callouts your intake staff see before confirming a booking.
Document uploadLets patients attach existing X-ray or MRI reports at intake so imaging history is on file before the first appointment.

Common back pain lead scenarios

Chronic pain, no prior treatment

Pain lasting more than three months with severe impact on daily activities and no physical therapy, medication, or injections tried yet — a strong candidate for a full evaluation.

New onset pain with leg symptoms

Less than two weeks of pain that already radiates into the legs or hips, which the intake flags for clinical review rather than routine scheduling.

Already managed by another physician

Patient reports current care from another physician for the same pain, so the practice can decide whether to coordinate or decline before booking.

Long-standing pain with imaging on file

Pain present for months where the patient has already had an X-ray or MRI, letting the clinic review existing images instead of ordering new ones.

Mild pain, self-managed so far

Minimal daily impact combined with physical therapy or medication already tried, useful for triaging lower-urgency requests against more severe intake responses.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book visits

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Back Pain lead-intake FAQs

Does the intake ask if the patient has already had imaging done?

Yes, patients report whether they've had an X-ray or MRI for the back pain, so your team can request existing images instead of duplicating a scan.

How does the form handle pain that spreads into the legs or hips?

The intake captures this as a direct yes/no answer, which your team can use to route the lead for closer clinical review before scheduling.

Can a patient list more than one treatment they've already tried?

Yes, the treatment history question allows multiple selections across physical therapy, medication, injections, chiropractic care, or none of these.

How is severity scored on a back pain lead?

The intake weights the reported impact on daily activities, from mild to severe, alongside how long the pain has lasted, so more disruptive, longer-running cases surface first.

What happens if the patient is already seeing another physician for the pain?

The intake asks this directly so your team can see it before booking and decide whether coordination with the existing physician is needed.

Does the intake distinguish new pain from long-standing pain?

Yes, duration is captured in three bands — under two weeks, two weeks to three months, and over three months — each weighted differently in the lead score.

Turn back pain visitors into qualified patients

Give every back pain visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.