Every joint pain enquiry, scored before it reaches your CRM
Every joint pain enquiry captures which joint is affected, how long it's been hurting, and whether it limits daily movement — along with any imaging on file — before it lands in your CRM.
Preview your joint pain intake
Explore 6 questions from the Joint Pain template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified joint pain lead should tell you
Intake for patients reporting pain in one or more joints, capturing which joint is affected, how long the pain has persisted, whether it limits movement, and any imaging or prior treatment history.
- Joint Or Joints Affected
- Long Have Had This
- Pain Limit Daily Activities
- Had Any Imaging, Such
- Seen Another Provider This
- Soon Be Seen
The questions your team needs answered
Every joint pain intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Which joint or joints are affected? | Knowing which joint or joints are affected lets staff route the lead to the right specialist or treatment pathway before the first call. |
| How long have you had this joint pain? | Every duration answer carries scoring weight, so how long the pain has persisted directly shapes how the lead is prioritized. |
| Does the pain limit your daily activities or movement? | A yes answer on activity limitation carries a much higher weight than a no, signaling functional impact that often warrants faster attention. |
| Have you had any imaging, such as an X-ray or MRI, for this joint? | Separates real opportunities from leads that aren’t a fit yet. |
| Have you seen another provider for this joint pain before? | Distinguishing current care, past care, and no prior care tells staff whether this is a continuity-of-care case or a first-time evaluation before they respond. |
| How soon are you looking to be seen? | The 'as soon as possible' option carries the highest weight of the three timing choices, so it pushes urgent patients to the top of the queue. |
How Cliont scores joint pain leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- Under 2 weeks
- 2 weeks to 3 months
- Over 3 months
- Not sure
- Pain Limit Daily Activities: yes
- As soon as possible
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Joint Pain Lead
From first click to qualified lead
Follow patients and caregivers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the visit
Smart questions adapt to their visit and capture the full scope.
They share details
Symptoms, history, and documents come attached before the visit.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for joint pain workflows
| Cliont capability | Joint Pain application |
|---|---|
| Multi-select symptom capture | The affected-joint question lets patients flag multiple joints at once, so a lead with both knee and shoulder pain routes with full context instead of appearing incomplete. |
| Weighted scoring logic | Duration, daily-activity impact, and desired timing all carry distinct weights, so a lead with a long-standing, movement-limiting joint issue and urgent timing scores well above a mild, exploratory one. |
| Document and image upload | Patients can attach existing X-ray or MRI reports for the affected joint during intake, so your team knows what imaging already exists before scheduling. |
| Care history flag | The prior-provider question surfaces whether a patient is currently under care elsewhere, letting staff route continuity-of-care cases differently from first-time evaluations. |
Example joint pain lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Sudden knee pain, wants urgent slot
Pain under two weeks with significant activity limitation and 'as soon as possible' timing — the intake weights both duration and urgency high, flagging this for a near-term appointment.
Chronic hip pain, already imaged
Pain over three months with prior imaging and current care under another provider — the intake surfaces the continuity-of-care answer so staff know this is a transfer, not a first evaluation.
Shoulder injury, no imaging yet
Pain limiting movement for two weeks to three months but no X-ray or MRI on file — the intake still scores the case on symptom severity while flagging that imaging will need to be arranged.
Mild multi-joint pain, just exploring
Patient selects several joints with 'not sure' on duration and 'just exploring options' on timing — the intake still records every field but the lower urgency answer keeps this out of the rush queue.
Connect Cliont to your workflow
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Notify your team
Email, SMS, Slack
Configure other destinations
Google Sheets, configured webhooks, Zapier and API workflows
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More pain management intake templates
Joint Pain lead-intake FAQs
Can patients report pain in more than one joint?
Yes, the affected-joint question is multi-select, so a patient with knee and hip pain, for example, can flag both in one submission rather than filing separate enquiries.
How does the intake treat patients already under care with another provider?
The prior-provider question distinguishes between currently under care elsewhere, past care, and no prior care, so your team can tell at a glance whether this is a transfer of care or a new evaluation.
Does wanting an urgent appointment change how the lead is scored?
Yes, the 'as soon as possible' timing answer carries the highest weight in the timing question, so patients asking for urgent care are prioritized above those just exploring options.
What happens if the patient hasn't had an X-ray or MRI yet?
Imaging history is captured as a yes/no field with no scoring penalty either way, so a lack of imaging doesn't lower the lead's priority — it simply tells staff whether imaging still needs to be arranged.
Does how long someone has had joint pain affect their score?
Every duration option, from under two weeks to over three months and even 'not sure,' carries a weight in the scoring model, so duration always contributes to the overall priority rather than being ignored.
Turn joint pain visitors into qualified patients
Give every joint pain visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.