By the Cliont product team
Joint pain lead intake software for pain management professionals

Every joint pain enquiry, scored before it reaches your CRM

Every joint pain enquiry captures which joint is affected, how long it's been hurting, and whether it limits daily movement — along with any imaging on file — before it lands in your CRM.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 6
Which joint or joints are affected?
Knee
Hip
Shoulder

The exact intake your joint pain leads complete

This is the real 6-question guided intake for Joint Pain — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified joint pain lead should tell you

Intake for patients reporting pain in one or more joints, capturing which joint is affected, how long the pain has persisted, whether it limits movement, and any imaging or prior treatment history.

  • Joint Or Joints Affected
  • Long Have Had This
  • Pain Limit Daily Activities
  • Had Any Imaging, Such
  • Seen Another Provider This
  • Soon Be Seen

The questions your team needs answered

Every joint pain intake asks these — and why each one matters.

QuestionWhy it matters
Which joint or joints are affected?Knowing which joint or joints are affected lets staff route the lead to the right specialist or treatment pathway before the first call.
How long have you had this joint pain?Every duration answer carries scoring weight, so how long the pain has persisted directly shapes how the lead is prioritized.
Does the pain limit your daily activities or movement?A yes answer on activity limitation carries a much higher weight than a no, signaling functional impact that often warrants faster attention.
Have you had any imaging, such as an X-ray or MRI, for this joint?Separates real opportunities from leads that aren’t a fit yet.
Have you seen another provider for this joint pain before?Distinguishing current care, past care, and no prior care tells staff whether this is a continuity-of-care case or a first-time evaluation before they respond.
How soon are you looking to be seen?The 'as soon as possible' option carries the highest weight of the three timing choices, so it pushes urgent patients to the top of the queue.

How Cliont scores joint pain leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Under 2 weeks
  • 2 weeks to 3 months
  • Over 3 months
  • Not sure
  • Pain Limit Daily Activities: yes
  • As soon as possible

See the lead your team receives

Joint Pain Lead

91/100
High Priority
Affected joint(s)Knee, Hip
Duration of painOver 3 months
Limits daily activityYes
Imaging on fileYes, X-ray of knee
Prior provider statusCurrently under care elsewhere
Desired timingAs soon as possible
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow patients and caregivers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the visit

Smart questions adapt to their visit and capture the full scope.

They share details

Symptoms, history, and documents come attached before the visit.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for joint pain workflows

Cliont capabilityJoint Pain application
Multi-select symptom captureThe affected-joint question lets patients flag multiple joints at once, so a lead with both knee and shoulder pain routes with full context instead of appearing incomplete.
Weighted scoring logicDuration, daily-activity impact, and desired timing all carry distinct weights, so a lead with a long-standing, movement-limiting joint issue and urgent timing scores well above a mild, exploratory one.
Document and image uploadPatients can attach existing X-ray or MRI reports for the affected joint during intake, so your team knows what imaging already exists before scheduling.
Care history flagThe prior-provider question surfaces whether a patient is currently under care elsewhere, letting staff route continuity-of-care cases differently from first-time evaluations.

Common joint pain lead scenarios

Sudden knee pain, wants urgent slot

Pain under two weeks with significant activity limitation and 'as soon as possible' timing — the intake weights both duration and urgency high, flagging this for a near-term appointment.

Chronic hip pain, already imaged

Pain over three months with prior imaging and current care under another provider — the intake surfaces the continuity-of-care answer so staff know this is a transfer, not a first evaluation.

Shoulder injury, no imaging yet

Pain limiting movement for two weeks to three months but no X-ray or MRI on file — the intake still scores the case on symptom severity while flagging that imaging will need to be arranged.

Mild multi-joint pain, just exploring

Patient selects several joints with 'not sure' on duration and 'just exploring options' on timing — the intake still records every field but the lower urgency answer keeps this out of the rush queue.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book visits

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Joint Pain lead-intake FAQs

Can patients report pain in more than one joint?

Yes, the affected-joint question is multi-select, so a patient with knee and hip pain, for example, can flag both in one submission rather than filing separate enquiries.

How does the intake treat patients already under care with another provider?

The prior-provider question distinguishes between currently under care elsewhere, past care, and no prior care, so your team can tell at a glance whether this is a transfer of care or a new evaluation.

Does wanting an urgent appointment change how the lead is scored?

Yes, the 'as soon as possible' timing answer carries the highest weight in the timing question, so patients asking for urgent care are prioritized above those just exploring options.

What happens if the patient hasn't had an X-ray or MRI yet?

Imaging history is captured as a yes/no field with no scoring penalty either way, so a lack of imaging doesn't lower the lead's priority — it simply tells staff whether imaging still needs to be arranged.

Does how long someone has had joint pain affect their score?

Every duration option, from under two weeks to over three months and even 'not sure,' carries a weight in the scoring model, so duration always contributes to the overall priority rather than being ignored.

Turn joint pain visitors into qualified patients

Give every joint pain visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.